Silver Springs Hotel Uganda

Hotels
•
Independent
8 (14 reviews)
Kampala, Plot 76A/D Portbell Road., Kampala , Kampala , UG
256-39-755553538

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Clean property
Professional staff
Great location
Comfortable rooms
Cons:
Internet connectivity in rooms

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was professional and well-received by guests.
Location
8
The hotel's location was praised for convenience and accessibility.
Room Quality
6
Rooms were comfortable, but some guests experienced issues with the internet connectivity.
Amenities
7
Guests appreciated the amenities provided, although internet connectivity could be improved.
Value for Money
7
Mixed reviews on the value for money, with some guests feeling it was reasonable while others found it lacking.
Food and Beverage
7
Food and beverage services received mixed feedback, with room for improvement in variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-01 07:23

Property Description

Outdoor Pools and Recreational Amenities
Indulge in the 2 outdoor swimming pools, 2 spa tubs, and sauna for a relaxing retreat.

Dining and Refreshments
Feast at the restaurant, grab coffee at the cafe, or enjoy 24-hour room service and a variety of bars/lounges.

Convenient Services and Facilities
Benefit from complimentary Wi-Fi, concierge services, 24-hour front desk, and a picnic area for your comfort and convenience.

Book your stay at Silver Springs Hotel Uganda in Kampala (Bugolobi) for an unforgettable experience in the heart of the city.

Important information:

Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 14 reviews
Cleanliness: 8
Service: 8
Location: 8
Room Quality: 6
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 8
N
Noa
8
Pros:

I really enjoyed the property. It is clean, the staff is professional.
Unfortunately, the internet in the room is not very good.

2025-06-14 • via Nuitee
B
Barry
4
Pros:

The staff were very nice. My room was close to the main gate and road and it was very noisy at night making it difficult to sleep. There weren't any shops or restaurants within walking distance. I will not stay here again due to the noise.

2024-06-30 • via Nuitee
H
Haile Baykedagn
2
Highly disappointed!
Pros:

The hotel is highly overrated. It can't be more than a 2 star standard at best. I stayed in an executive suite, where the tv didn't work, no remote, no bedside matt, small closet, room phone didn't work, no kitchen detergent, no garbage bin, no kitchen utensils & cutlery provided, bedroom door didn't lock.. the list is endless.

The location of the hotel is also not safe part of the city. Its not safe to walk about in the street.

The worst part is also the pricing. I paid $150 p/n for my room and that's pure extortion.

I am of the view that Hotels.com didn't do due diligence on this property and abused my trust when booking me there.

2024-04-30 • via Nuitee
C
Christine
8
Pros:

Dining options was limited

2023-06-20 • via Nuitee
P
PATRICK • family
10
Pros:

Everything was wonderful during my Silver Spring Hôtel Bugolobi Kampala

2023-05-08 • via Nuitee
J
Jacques
6
Pros:

The hotel was fair for the price. However, fruits in the morning's breakfast was always the same. Efforts could be been made to add variety.

2022-09-12 • via Nuitee
V
Verified traveler
10
Pros:

Great stay

2021-08-21 • via Nuitee
V
Verified traveler • family_with_children
4
Pros:

Mattress was so hard!!!

2021-08-13 • via Nuitee
V
Verified traveler • friends
10
Pros:

I stayed at Silver Springs Hotel, Bugolobi in Kampala, A very beautiful and serene hotel with a peaceful outdoor garden ambience. I found it to be very inviting, and clean and comfortable and safe. Wi-Fi was good. Nathan and Staff was very polite, courteous and accommodating. Airport Pick-Up was arranged for an additional cost. Toilets near the Front Desk were very, very Clean. I enjoyed our dinner and breakfast buffet in the Hotel Restaurant. The children absolutely loved the beautiful swimming pool. We purchased 1-hour swimming lessons for our 7 year old. The one-on0one lesson started on the shallow end of the pool, by the end of the hour he was at the deep end of the pool. Silver Springs is my Go-To Hotel whenever I am in Kampala. I did not utilize the gym or conference/banquet facilities.

2021-06-16 • via Nuitee
V
Verified traveler
10
Pros:

My first time staying overnight at this property ... it was decent and clean and comfortable. Would definitely stay again.

2021-06-06 • via Nuitee
R
Reidar
10
oase
Pros:

Godt skjermet mot den travle trafikken i gatene utenfor. Opplevdes derfor litt som en oase

2020-02-28 • via Nuitee
V
Verified traveler • self
8
Pros:

sehr schöne Anlage, Zimmer jedoch etwas veraltet, Essen gut, Personal sehr freundlich und hilfsbereit

2019-05-20 • via Nuitee
E
Elizabeth
8
Good business hotel
Pros:

Good hotel for business, with decent rooms and friendly service. Gym facilities are good but you have to pay for them

2018-08-02 • via Nuitee
V
Verified traveler
4
Silver Shambles Hotel
Pros:

Firstly at check in the reception could not find my booking. The Indian buffet was awful and there was little alternative and the restaurant only had one menu. I decided to eat the Indian buffet which was limited as the trays were nearly all empty. I took what I could then the staff started to remove the trays and when I asked for naan bread they advised me that the chef had stopped making it so there was none available. The service was slow. Ice put in my drink when I asked not to.
The room was ok but the shower was cold. There was one child size bath robe for two adults. At the Pebbles bar my fruit juice took 45 minutes to arrive. The evening barbeque had no option for vegetarians. The pool was the size of a postage stamp. To use the large pool was an extra fee which was misleading on the website. The gym was also an extra cost. Some machines in the gym were dated and from the 90's. The housemaid woke me up at 8am to collect dirty towels but never replaced them so I had to use my own. The satellite TV didn't work when it rained. When it did the picture was grainy. I will never return to this hotel. This hotel is run by an utterly shambolic staff who were slow, didn't listen to requests and inconsiderate.

2018-06-10 • via Nuitee