Hotel PALACE

Hotels
8.1 (151 reviews)
Alexander-Moser-Allee 13 , Bad Hofgastein , AT

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great views from the room
Good food and attentive staff
Cons:
Cleaning issues
Cold pool and bathroom concerns

Categories

Cleanliness
7.03
Guests reported hair left on the floor and cleaning staff entering the room without knocking, indicating cleanliness issues.
Service
9
Staff was described as nice and attentive, contributing positively to overall service sentiments.
Location
8.54
The hotel is located in a pleasant area with nice views.
Room Quality
7.99
Rooms were clean and had good features like a balcony.
Amenities
7.52
Pool water was deemed too cold, and more amenities could enhance the stay.
Value for Money
8.18
The stay offered an acceptable return for the price with good food and clean rooms.
Food and Beverage
8.43
Breakfast and dinner were well-rated, though some reviews mentioned limited options.
Overall Experience
8.1
Overall feedback highlighted a mix of good and bad aspects, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:36

Property Description

Tranquil Oasis in Bad Hofgastein

Surrounded by a unique natural landscape, Johannesbad Hotel Palace - Kinder bis 11 kostenfrei offers an extensive health and beauty programme. The 30,000 m² hotel park provides a serene setting with walking trails and a terrace.

Luxurious Spa and Wellness Facilities

Indulge in pampering at the beauty farm, thermal baths, and relaxing massages. The hotel boasts a spacious spa area with a panoramic indoor pool, herbal sauna, and steam bath. Medical treatments such as thermal baths and fango are also available.

Elegant Accommodations and Entertainment

Enjoy comfortable rooms with stunning mountain views, an indoor tennis centre, and a bar with live music. Unwind in the elegant lobby featuring an open fireplace. Direct access to 2 carpet courts ensures convenience for tennis enthusiasts.

Ready to experience luxury and relaxation at Johannesbad Hotel Palace? Book your stay now!

Important information:

A local research tax of EUR 1.10 per person and day will be charged for stays of more than 5 days.When booking half board, note that drinks are not included.
Swimming pool: Closed from Sun, Nov 22, 2026 until Fri, Nov 27, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

8.1
Based on 151 reviews
Cleanliness: 7.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.1
R
Rosalinda • family_with_children • at
9
sonst alles sehr zufriedenstellend
Pros:

gute lage neben dem stadtpark. schöne ausstattung im zimmer mit blick in den garten. wunderbares essen. nettes personal.

Cons:

abendessen gab es erst ab 18.30. für uns mit kind war es schon spät.

2026-11-05 • via Nuitee
P
Peter • couple • at
8
eh
Pros:

Essen Menü, Live Band, Zimmergröße

Cons:

Begrenzte Liegemöglichkeiten im Saunabereich, kein Tauchbecken und kein Jakuzzi, Öffnungszeiten Solegrotte; fehlende Milchschäummöglichkeit für Hafermilch

2026-11-04 • via Nuitee
J
Julia • couple • at
8
Cons:

Ich finde es schade, dass es keinen Wasserkocher/minibar im Zimmer gibt

2026-11-04 • via Nuitee
ماجد • family_with_children • ae
8
يجب على كل ضيف التدقيق في المبلغ كامل قبل الحجز لان فيه مبالغ بعد الاقامة
Pros:

المرافق جيدة

Cons:

الافطار عادي . و الموظفون غير محترفين في الحديث مع النزلاء

2026-11-02 • via Nuitee
I
Ivana • family_with_children • cz
8
Vše by bylo v pořádku, hotel se nabízí jako s termálním bazénem, ale voda byla v něm studená, to samé i voda ve vířivce.
Pros:

Strava, prostorné ubytování 😃

Cons:

Studená voda v bazénu, bylo nám tam zima☹️

2026-11-02 • via Nuitee
R
Rosemarie • couple • at
8
2026-11-02 • via Nuitee
E
Elica • solo_traveller • si
10
Glede na ceno konec oktobra, ki je bila res nizka, je bilo vse super.
Pros:

Lokacija odlična, bližina centra, spodnje postaje gondole, parka, veliko pešpoti, avtobusne postaje, parkirišče ob hotelu. Vse čisto in urejeno. Osebje izredno prijazno. Zajtrk, večerja - popolnoma zadostna in dobra izbira. Konec oktobra je v dolini delovala le gondola na Schlossalm, ostale ne (Gastein, Anger...).

Cons:

Vse je bilo v redu.

2026-11-01 • via Nuitee
D
Dr. v.Bedő • couple • de
9
Alles war OK.
2026-11-01 • via Nuitee
S
Sarah • family_with_children • at
7
2026-10-30 • via Nuitee
R
Robert • solo_traveller • at
6
2026-10-30 • via Nuitee
C
Christoph • solo_traveller • at
8
2026-10-29 • via Nuitee
R
Rainer • couple • at
8
2026-10-28 • via Nuitee
N
Neuper • couple • at
8
Nett 👍🏼 Super 🤩 Perfekt 👌🏾
Pros:

Direkt nähen Park und auch näher zum Therme 🥰 perfekt!
Frühstück ist sehr lecker super zum auswählen.

2026-10-28 • via Nuitee
J
JMajcen • family_with_children • hr
9
Nice hotel with great staff and excellent food, but a little outdated
Pros:

Breakfast and dinner were excellent, and the staff were really great. The location is absolutely amazing, with a beautiful park right in front of the hotel. The city centre is only about a 10-minute walk away.

Cons:

The only thing worth mentioning is that the hotel is a bit outdated. For a 4-star hotel, I would have expected some basic amenities that were missing, such as a mini-fridge, a coffee machine, or a kettle in the room.

2026-10-27 • via Nuitee
T
Thomas • couple • at
10
2026-10-27 • via Nuitee
N
Nicole • family_with_children • at
9
Kommen gerne wieder!
Pros:

Mit viel Charme in dir Jahre gekommen, gemütlich und sauber!

Cons:

Grundsätzlich freundliches Personal aber eine Frühstückskellnerin schaffte es nie zu grüßen, auch nicht zurück.

2026-10-27 • via Nuitee
J
Jochen • solo_traveller • at
8
2026-10-27 • via Nuitee
L
Luja • couple • at
10
2026-10-26 • via Nuitee
M
Mónika • family_with_children • hu
9
2026-10-26 • via Nuitee
M
Martina • family_with_children • at
9
Pros:

Alles sauber, Personal sehr freundlich 👍. Frühstücksbuffet sehr gut.

2026-10-22 • via Nuitee