Arkadi Hotel

Hotels
9.1 (1466 reviews)
1866 Square , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorize your credit card prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1466 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
M
MaciejRzesz • couple • pl
10
Pros:

Wszystko było idealnie. Położenie, śniadania, obsługa.

Cons:

nie ma takich.

2026-04-04 • via Nuitee
G
George • family_with_children • gr
10
2026-04-03 • via Nuitee
G
GRIGORIOS • couple • gr
9
Pros:

Όλα καλά

Cons:

Η θέα από το δωμάτιο αρκετά καλή

2026-04-03 • via Nuitee
P
Pambos AS • extended_group • cy
10
Amazing Value for money - and great experience
Pros:

Very nice location, with a very comfortable room and an amazing balcony with a view over Chania, very generous breakfast and most of all staff happy to help and serve. I wish all my hotel experiences to have such benchmark

Cons:

I am pushing myself to find something - but they could have better towels. They are cheap and old

2026-04-02 • via Nuitee
K
Katerina • couple • gr
10
2026-04-02 • via Nuitee
I
Iraklis • solo_traveller • gr
10
Pros:

Μια χαρά όλα ήταν

2026-04-01 • via Nuitee
Z
ZAFIRIA • extended_group • de
8
2026-04-01 • via Nuitee
P
Panagiotis • couple • cy
10
2026-03-31 • via Nuitee
M
Mariusz • family_with_children • pl
9
2026-03-31 • via Nuitee
S
S • family_with_children • pl
10
Pros:

Loved location, breakfast choice, front desk people

2026-03-31 • via Nuitee
G
GIANNIS • family_with_children • gr
9
2026-03-30 • via Nuitee
Y
yally • solo_traveller • kr
10
2026-03-28 • via Nuitee
D
Dimitris • solo_traveller • gr
9
2026-03-28 • via Nuitee
M
Mark • couple • ie
7
Pros:

Overall was great

Cons:

Very noisy. People banging and making noise in other rooms every night i could hear.

2026-03-26 • via Nuitee
S
STELA • family_with_children • gr
9
Ευχάριστη διαμονή
Pros:

Η τοποθεσία , καθαριότητα .

Cons:

Μικρό μπάνιο

2026-03-23 • via Nuitee
ΒΙΟΛΕΤΤΑ • couple • gr
10
Pros:

ΕΞΑΙΡΕΤΙΚΟ ΠΡΩΙΝΟ ΜΕ ΦΡΕΣΚΑ ΚΑΙ ΚΑΛΟΜΑΓΕΙΡΕΜΕΝΑ ΥΛΙΚΑ. ΤΟ ΔΩΜΑΤΙΟ ΗΤΑΝ ΠΕΝΤΑΚΑΘΑΡΟ ΚΑΙ Η ΤΟΠΟΘΕΣΙΑ ΤΟΥ ΞΕΝΟΔΟΧΕΙΟΥ ΑΡΙΣΤΗ.

2026-03-23 • via Nuitee
B
Barbara • family_with_children • cy
10
Pros:

Excellent staff, very helpful and kind!
The location of the hotel.

2026-03-23 • via Nuitee
ΕΥΤΥΧΙΟΣ • couple • gr
5
Pros:

Η ευγένεια των κυριών στην reception

Cons:

Τα διπλά κρεβάτια ήταν πολύ μικρά

Το πρωινό ήταν ανεπαρκές και συνέχεια άδειο.

2026-03-23 • via Nuitee
D
Dimitrios • couple • gr
10
2026-03-22 • via Nuitee
M
maria • solo_traveller • gr
10
2026-03-20 • via Nuitee