Arkadi Hotel

Hotels
9.1 (1588 reviews)
1866 Square , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1588 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
J
Jonathan • couple • gb
7
Great location convenient for bars restaurants and shops .
Pros:

Location great .Reception staff excellent and friendly.Breakfast nice and good choice staff friendly .Room good size with balcony 3rd floor with great views of the harbour and square.Near to a large supermarket and laundrette .Bus station 2minute walk away .

Cons:

Noisy most of the night but it’s in the middle of the town to be expected.
There eight nights, so room could have been cleaned better as balcony and floors not swept or mopped .

2026-05-08 • via Nuitee
A
Aksa • solo_traveller • gb
9
Clean, Friendly & Bright
Pros:

- staff were really helpful and friendly
- modern style apartments which was cute
- breakfast is a nice long time.
- cleanliness
- peacefulness
- location to everywhere was easy.

Cons:

- the shower did go cold multiple times, after running hot a for a little while.

2026-05-08 • via Nuitee
C
Cécile • couple • fr
8
Très bon rapport qualité prix
Pros:

Hôtel situé en plein centre de La Canée à 5 min à pied des restaurants en front de mer. Chambre très propre, lit très confortable, petit déjeuner avec large choix.

Cons:

La chambre donnait sur la place et l'isolation phonique de la baie vitrée est insuffisante en cas de bruit extérieur nocturne (personnes ivres).
La plage la plus proche est sans intérêt.

2026-05-07 • via Nuitee
A
Anethreptaki • solo_traveller • gr
10
2026-05-07 • via Nuitee
K
Katerina GRISHINA • solo_traveller • gr
10
2026-05-06 • via Nuitee
D
Didier • solo_traveller • fr
8
Pros:

Emplacement
Petit déjeuner

Cons:

Petite salle de bain

2026-05-06 • via Nuitee
H
Hankey • solo_traveller • ie
9
2026-05-06 • via Nuitee
P
Poncato • couple • fr
9
2026-05-06 • via Nuitee
J
Jane • solo_traveller • no
9
Pros:

Beliggenheten var helt perfekt, kort vei til busstasjonen og hovedgata ned til havna. Romslig rom, gode senger og god frokost.

2026-05-05 • via Nuitee
S
Surean • couple • ro
10
Pros:

La doi pași de orice ne am dorit.Aproape de stați de autobuz de port de restaurante.Recomand

2026-05-05 • via Nuitee
Y
Young-Woo • solo_traveller • ch
8
2026-05-05 • via Nuitee
Ζαμπέτα • couple • gr
4
Cons:

Πολύ κακή ποιότητα των στρωμάτων είχαμε κλείσει 3 δωμάτια με κάτι συγγενείς και το ένα ήταν χειρότερο από το άλλο κοιμάσαι και δεν ξεκουράζεσαι , παρά ξυπνάς χειρότερα. Αρκετά μεγάλο μειονέκτημα

2026-05-04 • via Nuitee
P
Paola • extended_group • it
10
2026-05-04 • via Nuitee
E
EVANGELIA • couple • gr
10
2026-05-04 • via Nuitee
J
Jose • solo_traveller • es
9
Pros:

The location is central and great for walking around

2026-05-04 • via Nuitee
M
M • family_with_children • gr
9
2026-05-04 • via Nuitee
C
Christina • couple • gr
10
Pros:

Πολύ καλή τοποθεσία μέσα στο κέντρο των Χανίων .
Πλούσιο πρωινό , πολύ ευγενικό προσωπικό. Καθημερινά είχαμε καθαριότητα στο δωμάτιο και καινούριες πετσέτες και στις 4 ημέρες μας έγινε κα αλλαγή σε σεντόνια και κουβέρτα.

Cons:

Το μπαλκόνι του δωματίου επικοινωνούσε πολύ στενά με το διπλανό δωμάτιο και ήταν εύκολο αν ήθελε κάποιος να περάσει από το ένα μπαλκόνι στο άλλο. Επίσης στο μπαλκόνι μας έβγαινε το παράθυρο του μπάνιου του διπλανού δωματίου που όταν ήταν ανοιχτό έβλεπες κανονικά το μπάνιο του άλλου κάτι το οποίο ήταν άβολο..

2026-05-03 • via Nuitee
R
ROUSA • couple • gr
10
2026-05-03 • via Nuitee
N
Nathalie • solo_traveller • fr
8
Très bon emplacement, très bon rapport qualité prix
Pros:

L hôtel est très bien situé, chambre triple confortable, serviettes de toilette changées tous les jours. Vue sur la cour moyen mais calme. Personnel service petit dej très professionnel et très agréable. Petit dej très bien. A l' accueil, personnel très agréable surtout une d' entre elles.

Cons:

Le bruit généré par l' éclairage de la salle de bain

2026-05-03 • via Nuitee
P
Phil Harrison • couple • gb
6
Would have been enjoyable if we had heating in the room
Pros:

The location and a great view from our balcony

Cons:

It was cold and there wasn't any heating.

2026-05-03 • via Nuitee