Arkadi Hotel

Hotels
9.1 (1794 reviews)
1866 Square , Chania Town , GR
+30 2821 092418

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.1
Based on 1794 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
B
Bruno • couple • fr
10
Super
Pros:

Chambre aspect neuf et moderne. Très bon petit déjeuner. Proche des parking et port et du centre ville. Personnel aimable. Bon rapport qualité / prix.

Cons:

Rue un peu bruyante mais c'est normal en ville.

2026-10-31 • via Nuitee
M
Magne • couple • no
8
Pros:

Sentralt, hyggelig betjening og god frokost

Cons:

Høy pris

2026-10-30 • via Nuitee
M
milena • couple • it
10
Pros:

Come sempre eccezionale per posizione comfort grande gentilezza del personale eccellente colazione vista sulla città vecchia e cura dei dettagli

2026-10-29 • via Nuitee
S
Scharfenorth • couple • de
9
Klare Empfehlung, wenn man eine Hotelunterkunft zum Übernachten sucht.
Pros:

Superfreundliches Personal und sehr tolle moderne Ausstattung! Auch das Frühstück war gut.
Den zehnten Punkt hätte es gegeben, wenn die Zimmer etwas größer gewesen wären.

Cons:

Absolut marginal: das Zimmer war mir etwas zu eng.

2026-10-28 • via Nuitee
A
ayala • family_with_children • il
9
מלון מומלץ במיקום נהדר
Pros:

מיקום נהדר, קרוב גם לעיר העתיקה וגם לתחנת האוטובוסים המרכזית. המלון במרכז העיר , אווירה נעימה, חנויות ומסעדות רבות. ארוחת בוקר טובה, אם כי רצוי לגוון אותה , קצת משעמם למי שמגיע ל5 לילות. ניתן להשאיר את המזוודות במלון לפני הצ'ק אין. מלון חדש או משופץ לחלוטין. נקי מאוד

Cons:

כאמור, מה שנכתב על ארוחת הבוקר. מוצרי הטיפוח המסופקים אינם מספקים למלון 4 כוכבים. פעם אחת לא סידרו את חדרנו והחדרנית דפקה בדלת ב8.30 בבוקר. ואחרי צהרים שוב. אבל כשביקשנו מגבות הביאו מהר.

2026-10-26 • via Nuitee
S
Svitlana • extended_group • ua
8
Pros:

Дуже зручне розташування, у центрі міста. Привітний персонал, завжди готовий допомогти. Смачний сніданок

2026-10-25 • via Nuitee
P
Paul • couple • mt
10
2026-10-25 • via Nuitee
B
Bridget • solo_traveller • gb
7
2026-10-24 • via Nuitee
S
sergio • couple • it
8
Pros:

soprattutto la posizione a pochi minuti dal centro storico e a pochi passi dalla stazione degli autobus.

Cons:

niente.

2026-10-23 • via Nuitee
V
Vassilis • couple • gr
9
Pros:

Ένα καλό ξενοδοχείο πόλης σε πολύ κεντρική τοποθεσία

Cons:

Στην πλατεία από κάτω, δημιουργείται θόρυβος, ο οποίος δυστυχώς κρατάει και τις μεταμεσονύχτιες ώρες.

2026-10-22 • via Nuitee
M
Michael • couple • gb
4
Ok
Pros:

Breakfast

Cons:

Being moved to a different place at the last minute.

2026-10-21 • via Nuitee
M
monique • couple • fr
10
Superbe
Pros:

La situation de l'hôtel proche de la gare routiere et du centre historique.

Cons:

Rien

2026-10-20 • via Nuitee
M
Marek • couple • pl
1
2026-10-18 • via Nuitee
A
Ailsa • couple • gb
8
Pros:

Everything there. Really enjoyed the city view.

Cons:

No teaspoons, and just one sachet of coffee each.

2026-10-15 • via Nuitee
S
Stratos • solo_traveller • gr
8
2026-10-14 • via Nuitee
A
ARGYRO • solo_traveller • gr
10
Pros:

Η τοποθεσία είναι εξαιρετική!

Cons:

Δεν υπάρχει κάτι που δεν μου άρεσε, απλώς το πρωινό θα μπορούσε να είναι πιο πλούσιο και να γίνεται αντικατάσταση σε κάτι που τελειώνει πολύ πριν το τέλος της προθεσμίας πρωινού.

2026-10-12 • via Nuitee
A
Aitschkei • solo_traveller • de
9
Pros:

Zentrale Lage zwischen Busbahnhof und Altstadt
Sehr modernes und aufgeräumter Hotel mit herrlicher Dachterrasse, üppiges und leckeres Frühstücksbuffet
Sehr freundliches Personal

Cons:

Samstag Nacht leider etwas laut

2026-10-08 • via Nuitee
S
Sandra • solo_traveller • it
8
Pros:

A posizione, vicino al centro e la stazione bus...

Cons:

Nulla...tutto andato bene

2026-10-08 • via Nuitee
J
Joost • couple • nl
8
Pros:

Locatie ligt mooi in het centrum, kamer aan de voorkant is een pre dan heb je een mooi uitzicht. Dit heb je niet aan de achterkant daar kijk je uit op een saaie achterplaats. De man die de avond en nachtdiensten deed was zeer vriendelijk en behulpzaam van alle kanten. Ontbijt was simpel en basic.

Cons:

ander personeel deed hun werk maar daar hield het mee op. Wij kennen de grieken met meer vriendelijkheid. Er is wel geluidoverlast als je de balkondeur open laat staan in de nacht. De hele nacht gaat het leven daar volledig door.

2026-09-17 • via Nuitee
K
Karl • solo_traveller • ch
9
Pros:

Abendportier sehr sympathisch und hilfsbereit

2026-09-16 • via Nuitee