Arkadi Hotel

Hotels
9.1 (1466 reviews)
1866 Square , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorize your credit card prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1466 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
D
Dimitrios • solo_traveller • gr
10
2026-02-14 • via Nuitee
A
Antonis • solo_traveller • gr
9
Pros:

Το δωμάτιο ήταν καθαρό και πολύ ζεστό

2026-02-14 • via Nuitee
Σουλτανα • solo_traveller • gr
10
Pros:

Ήταν πάρα πολυ ωραιο. Καινούριο, πεντακάθαρο, το δωμάτιο μοσχοβολουσε. Το πρωινο, είχε πολυ μεγάλη ποικιλια και ο χώρος, υπέροχος. Βρίσκεται σε κεντρικό σημείο και μπορείς να πας παντού με τα ποδια. Σίγουρα θα το ξανά προτιμήσω.

2026-02-13 • via Nuitee
A
Alexandros • family_with_children • gr
10
2026-02-13 • via Nuitee
Πετρίδου • family_with_children • gr
10
Pros:

Ήταν εξαιρετικό, είχε μεγάλη ποικιλία και ποιότητα. Η οργάνωση του εξαιρετική και ο χώρος του ευχάριστος. Η τοποθεσία του ξενοδοχείου είναι από τις ωραιότερες της πόλης των Χανίων και με εύκολη πρόσβαση στα μέσα μεταφοράς.

2026-02-13 • via Nuitee
ΑΝΤΩΝΗΣ • solo_traveller • gr
9
2026-02-13 • via Nuitee
S
STAVROS • solo_traveller • gr
10
2026-02-13 • via Nuitee
W
Wenqing tu • solo_traveller • cn
10
Pros:

离长途汽车站非常近，与古城隔一条街。酒店很新，餐食也不错，完美的体验。

2026-02-11 • via Nuitee
C
Claire • solo_traveller • gb
9
A return visit - and I’ll be back!
Pros:

Excellent location. Very helpful and friendly staff. Comfortable beds. Complimentary slippers most welcome

Cons:

Tea bags and water provided the first night, but never replenished.

2026-02-11 • via Nuitee
S
Sami • solo_traveller • fi
10
2026-02-11 • via Nuitee
M
Maria • family_with_children • gr
9
Excellent value for money. Will stay there again.
Pros:

Location is perfect, staff very helpful. Breakfast with excellent variety and very friendly staff to assist with anything you wished for.

2026-02-11 • via Nuitee
ΑΝΝΑ • couple • gr
9
2026-02-10 • via Nuitee
M
Marcin • solo_traveller • ie
8
Very nice ! But....
Pros:

Nice, modern, clean.
Tasty breakfast, but the real orange juice in Crete would be nice.
Hotel parking available 10 min away.
Lady at reception was absolutely lovely.
So nice and helpful.
I was checking out very early so they prepare breakfast box to go for me - thanks!

Cons:

Unfortunately there are some downsides as well.
Douvet crazy warm and literally heavy.
Shower enclosure so small (glass) that when you take a shower all bathroom is flooded.
Balcony door, bathroom window and main door are very poorly isolated from the noise.
Even on the 5th floor you can hear every car passing by on the square with door shut.
Particularly in the night.
Any corridor noise as well.

2026-02-10 • via Nuitee
P
Pascal • couple • fr
10
2026-02-10 • via Nuitee
R
Rhouni • solo_traveller • ma
7
Pros:

L’emplacement
Le petit déjeuner
Le personnel

Cons:

Les lits ne sont pas confortable

2026-02-10 • via Nuitee
C
Christodoulou • solo_traveller • cy
10
Perfect stay, perfect location!
Pros:

Newly renovated rooms, friendly staff, amazing breakfast and location is just perfect!

Cons:

N/A everything was great

2026-02-09 • via Nuitee
G
George & Vicky • solo_traveller • gr
10
2026-02-08 • via Nuitee
V
VASILEIOS • couple • gr
10
2026-01-29 • via Nuitee
F
Fred • couple • dk
8
2026-01-29 • via Nuitee
R
Robbert • couple • fr
9
Erg fijne week.
Pros:

Super vriendelijk personeel. De locatie.

Cons:

Parkeren , de opstap naar de eetzaal je kunt er vreselijk je hoofd stoten aangezien er een lage (1:90) betonnen balk loopt, erg trage en kleine lift.

2026-01-28 • via Nuitee