Bristol Hotel

Hotels
•
Independent
7.4 (63 reviews)
AbdulRahman Alawi Street, Amman, 11844 , Amman , JO
96-26-5923400

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Cons:
Unclean rooms
Long wait times
Unprofessional behavior
Poor room quality
Lack of responsiveness

Categories

Cleanliness
2.5
Cleanliness was a major issue as multiple guests mentioned unclean rooms and facilities.
Service
1.5
Service was severely criticized by guests who highlighted long wait times, unprofessional behavior, and lack of responsiveness.
Location
5
The hotel's location received mixed feedback with some guests appreciating it while others found it inconvenient.
Room Quality
2
Guests reported poor room quality with issues like old and unclear TVs, unavailability of booked rooms, and overall discomfort.
Amenities
1
Amenities were a significant downside for guests with complaints about room types, smoking policy, and unavailability of basic services.
Value for Money
1
Guests felt the pricing did not align with the poor service and quality provided by the hotel.
Food and Beverage
1
Food and beverage services were not mentioned positively in any review, indicating a lack of satisfaction in this category.
Overall Experience
1.5
Overall, guests had a highly negative experience with multiple issues including check-in problems, room availability, and poor management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 00:19

Property Description

Escape to a world of luxury at Bristol Hotel, where exquisite comfort meets exceptional service in the heart of Amman.

Indulgent Spa Experience
Pamper yourself with rejuvenating treatments at our on-site spa, offering a range of massages and body therapies designed to soothe your mind and body.

Culinary Delights
Savor Mediterranean cuisine at Andalusia or indulge in 24-hour room service while enjoying your favorite beverage from one of our 3 stylish bars and lounges.

Unmatched Amenities
Stay connected with complimentary wireless internet, take a dip in the outdoor pool, or unwind in the hot tub. Our hotel also features a health club, concierge services, and convenient airport shuttle options.

Book your stay at Bristol Hotel today and indulge in an unforgettable experience!

Important information:

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 2.5
Service: 1.5
Location: 5
Room Quality: 2
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1.5
ظافر • couple • sa
10
Pros:

ممتاز الفندق وسريع بالطلب بس البشاشه مفقودة عمومآ الاردنيين اخلاقهم كذا

Cons:

ولا شي لم يعجبني

2026-05-09 • via Nuitee
H
Hussain • couple • sa
10
2026-05-09 • via Nuitee
A
Abdallah • couple • jo
10
2026-05-09 • via Nuitee
A
AAYAH • solo_traveller • gb
10
Pros:

Great service
Specially Mr Mohamed and miss Katrina provided excellent service and support

2026-05-09 • via Nuitee
Z
zubedat • solo_traveller • il
10
2026-05-08 • via Nuitee
B
Bshara • solo_traveller • il
10
A truly exceptional experience where genuine hospitality, warm smiles, and outstanding service made this hotel one of th
Pros:

When I arrived, I was welcomed at the reception by Mohammed, and honestly, he was truly exceptional. Not only did he greet me with kindness and a warm smile, but he also gave me the room much earlier than the official check-in time and upgraded my room as well. This left a very special impression on me.

At this stage, I truly believe that a genuine smile and a welcoming face are more important than anything else in a hotel experience.

I would also like to thank Dawood and Omar for their excellent work in housekeeping and for their readiness to fulfill every request with professionalism and kindness.

A hotel that truly deserves to be considered among the finest hotels in Amman.

Cons:

Nothing it was great

2026-05-07 • via Nuitee
B
Bdreldin Samoudi • solo_traveller • jo
8
Cons:

Breakfast is poor, so limited.

2026-05-06 • via Nuitee
A
Ali • solo_traveller • il
10
Pros:

كل الاحترام وتقدير على الخدمة الممتازة

2026-05-03 • via Nuitee
Z
Zedan • couple • il
10
2026-05-03 • via Nuitee
H
hmoda rshdan • solo_traveller • il
10
Pros:

הצוות מעולה

2026-05-03 • via Nuitee
A
Ali • solo_traveller • il
10
Pros:

خدمة ممتازة ورائعة وكل الشكر للموظفين مريانا ويوسف وعيسى

2026-05-03 • via Nuitee
S
Shua • extended_group • il
8
2026-04-29 • via Nuitee
O
omar • couple • jo
10
2026-04-27 • via Nuitee
S
Sliman • couple • il
8
2026-04-26 • via Nuitee
S
Sliman • couple • il
8
2026-04-26 • via Nuitee
A
Ali • solo_traveller • il
10
Pros:

خدمة رائعه وممتازة

2026-04-24 • via Nuitee
I
ibrahim • couple • us
10
The front desk gentleman especially when I checked in — he’s the best that I’ve ever dealt with, thank you
Pros:

The customer service especially the front desk staff

Cons:

The fact that I’m not staying longer 😃

2026-04-24 • via Nuitee
S
Salem • solo_traveller • sa
10
Pros:

ممتاز ومريح وفريق العمل بالفندق تعاملهم اكثر من رائع

Cons:

كل شي أعجبني

2026-04-24 • via Nuitee
A
Abdallah • couple • jo
10
2026-04-24 • via Nuitee
A
Abdallah • couple • jo
8
2026-04-21 • via Nuitee