I Hotel Batam

Hotels
8.8 (503 reviews)
Jl. Teuku Umar, Batam , Nagoya , id
+62 778 431111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
8.01
Some complaints about dust and cleanliness in rooms.
Service
9.48
Staff were described as friendly and helpful.
Location
9.52
Great location near Nagoya Hill Mall.
Room Quality
8.97
Spacious and comfortable rooms with some upgrades.
Amenities
8.5
Facilities like the swimming pool and gym were well maintained.
Value for Money
8.96
Good value with upgrades and services.
Food and Beverage
8.01
Breakfast options were limited and improvements needed.
Overall Experience
8.98
Overall a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Luxurious Accommodation

I Hotel, just a 6-minute drive from Batu Ampar ferry terminal, offers spacious and elegant rooms with modern amenities. Each air-conditioned room comes with coffee/tea facilities, a minibar, and a cable TV. Relax in the private bathroom with a soothing bathtub and complimentary toiletries.

Relaxation and Dining

Indulge in the hotel's outdoor pool and spa facilities, or work out in the well-equipped fitness center. Pamper yourself with massages and body treatments. Afterward, savor local and international dishes at the two on-site restaurants, available 24/7 for your convenience.

Convenient Location

Located near Nagoya Hill and just a short drive from the airport and Batam Centre, I Hotel is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience? Book your stay at I Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

8.8
Based on 503 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
A
AMIRUL ZAKI • solo_traveller • my
9
2026-08-29 • via Nuitee
S
Siew Hong • extended_group • sg
9
Great ! Will be back soon
Pros:

Breakfast was very good. Room was big n clean.

Cons:

NA

2026-08-27 • via Nuitee
F
Fidelia • couple • sg
10
Excellent
Pros:

Tis hotel deserves a 5 star ranking, convenient location, staffs provided excellent service n room was great

Cons:

Nothing

2026-08-16 • via Nuitee
N
Noraini • solo_traveller • sg
9
Pros:

The hospitality of the staff, the strategic location and the facilities such as Starbucks, swimming pool, etc

Cons:

The choice of breakfast spread... the food were cold and at 6am, the salad counter was not ready.

2026-08-10 • via Nuitee
F
Faridah Ali Bamadhaj • solo_traveller • sg
8
2026-08-03 • via Nuitee
K
Kei • solo_traveller • sg
8
2026-07-20 • via Nuitee
D
Dinooo • couple • sg
10
2026-07-16 • via Nuitee
S
Sundarum • solo_traveller • sg
10
2026-07-12 • via Nuitee
M
Maheswari • couple • sg
8
2026-07-08 • via Nuitee
H
Haryani • extended_group • sg
9
Pros:

Clean convenient to anyway..

2026-07-05 • via Nuitee
S
Sharifah Alphia • couple • sg
10
2026-07-05 • via Nuitee
K
Kei • solo_traveller • sg
9
2026-07-04 • via Nuitee
T
Thomas • solo_traveller • gb
9
2026-07-02 • via Nuitee
A
Abang • solo_traveller • sg
10
Pros:

I have stayed at this hotel several times, and it has never disappointed me. The staff are always warm, friendly, and provide excellent service. The rooms are clean, comfortable, and consistently meet my expectations. Every stay has been a pleasant experience, and I'm always satisfied with both the service and the accommodation. I highly recommend this hotel and will definitely continue staying here in the future.

2026-06-30 • via Nuitee
K
Kelvin • extended_group • sg
7
Overall acceptable but definitely room for improvement
Pros:

Clean and tidy

Cons:

Tower is old. Also bad smell

2026-06-28 • via Nuitee
Z
Zarrin • solo_traveller • sg
10
2026-06-25 • via Nuitee
N
Nansy • couple • id
10
Pros:

Clean and convenient

2026-06-20 • via Nuitee
L
Lena • solo_traveller • sg
10
Pros:

Very good hotel

Cons:

One of the showers tiles came off and bruised alittle on my kid's leg..

2026-06-12 • via Nuitee
Q
Qili Sun • solo_traveller • sg
9
2026-06-11 • via Nuitee
M
MARISSA RATNA • couple • sg
10
great as always
Pros:

everything! always go to place everytime i'm in batam. we even extended a night stay during this trip. makasih om ferdi and the other staff!

Cons:

we thought we could extend the stay in the same room but unfortunately was assigned to a different room and the antislip mat was very dirty

2026-06-05 • via Nuitee