Hotel Iron Horse Amsterdam

Hotels
7.6 (1012 reviews)
Overtoom 33 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Concierge service
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Non-working air conditioning
Room not as advertised

Categories

Cleanliness
5.25
The rooms were dirty and had various issues, compromising the overall cleanliness.
Service
8.75
The staff were friendly and helped with inquiries, reflecting good service standards.
Location
8.75
The location is superb, close to museums and restaurants.
Room Quality
6.75
The rooms had several issues, such as non-working AC and cramped space.
Amenities
7.75
Some facilities like the cappuccino machine were appreciated, but air conditioning was lacking.
Value for Money
7.25
Considering the issues encountered, the value for money feels below standard.
Food and Beverage
7.75
No breakfast was provided, but the presence of a cappuccino machine was a positive.
Overall Experience
7.75
Overall experience was mixed due to issues with room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:06

Property Description

Modern Design Rooms with Free Wi-Fi
Hotel Iron Horse Amsterdam offers guests modern design rooms equipped with a flat-screen TV and complimentary Wi-Fi. Each room features cable TV, comfortable box-spring beds, and a work desk, ensuring a relaxing stay for all guests.

Convenient Bicycle Rental Service
Explore Amsterdam easily with the hotel's bicycle rental service. Discover the city at your own pace or seek assistance from the friendly staff who are ready to provide tips and directions for sightseeing, enhancing your overall experience in the vibrant city.

Prime Location near Famous Attractions
Located near the renowned Vondelpark and just a short walk from Leidse Square, the hotel provides easy access to popular attractions such as the Rijksmuseum and the Vincent van Gogh Museum. With a tram stop just a minute away, guests can conveniently explore the city and beyond, making it the ideal choice for your Amsterdam stay. Book now for an unforgettable experience at Hotel Iron Horse Amsterdam!

Important information:

Please note that guests will be required to pay for their reservation upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1012 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.75
M
Marples family with young children us
2
Disappointing stay because room not as pictured and various issues.
Pros:

The location.

Cons:

Room was not as advertised. Dimly lit. No horse picture in room. No nightstands. Toilet button broken so water kept running unless you pulled it out when done. The outlet by the desk didn’t work so had to use coffee maker on floor by the entrance where there was a working outlet and flat surface. Tripped when entering the room because there’s a step down not well marked - Room #14. Including photos of the quadruple economy room we booked, you can compare them to photos from website. Reached out to management, was told day later no other rooms available and they’re sorry for the issues and will have maintenance look into it. We were only there two days so maintenance didn’t look into it while we were there, though housekeeping did enter the room our first morning there and said we were on the list as checking out that day. Maybe just confusion but surprising nonetheless. Missing light in one of the hallways.

2025-08-01 via Nuitee
P
Pauline
8
Very friendly small hotel.
Pros:

Location is superb, walking distance to the museums and restaurants. Direct city bus 397 to and from airport. The friendliest front desk staff and a complimentary cappuccino macine in the lobby.

2025-07-31 via Nuitee
T
Tenzin
4
Pros:

there was no air conditioning in the room. the building was like a green house with no ventilation.

2025-07-31 via Nuitee
B
Bairon family
2
Pros:

The air conditioning in our room was broken. No one to help us so we had 4 people sleeping in a really overwhelming and hot room. The next day the shower was clogged and only one person got to shower.

2025-07-29 via Nuitee
L
Lisa young couple ie
8
Very good
2025-07-29 via Nuitee
M
Majd solo traveller ae
1
I couldn’t stay at all and immediately left the property
Pros:

I didn’t like it at all, i checked in and everything was very dirty.

Cons:

Not professional at all.

2025-07-28 via Nuitee
H
Hu family with young children de
7
Good
Pros:

Staff is nice, clean

Cons:

No elevator, a little far from train station. Mosquito!!!!

2025-07-27 via Nuitee
E
Elizabeth family with young children us
6
Nice, but probably wouldn’t stay there again.
Pros:

Great location with friendly staff.

Cons:

There was no air conditioning. We tried turning it on, but no cool air was coming out. We couldn’t even open the window the whole way because the curtain rack was in the way.

2025-07-27 via Nuitee
K
Karthikkumar family
4
Pros:

AC did not work... No fan...super uncomfortable ...

2025-07-26 via Nuitee
J
Jaedlo young couple ie
5
Passable
2025-07-22 via Nuitee
V
Verified traveler
8
Pros:

The room had aircon but this did not work. Would of been happy to open window but they did not open in our room

2025-07-22 via Nuitee
K
Kgs family with young children us
8
Very good
Pros:

Didn’t have breakfast

Cons:

The room seemed cramped and the stairs was very narrow with luggage especially,
Location was a great plus. Very close to train stations, restaurants, park and museums.
Issue with bathroom fitting was fixed promptly, front desk personnel were helpful.

2025-07-22 via Nuitee
P
Pamela
4
Really hot room
Pros:

When we arrived the reception was closed, with a sign saying that there had been an issue and that they will be back "soon". There was a number to call, which we did but no one pick up. We were there tired and with our bags and with no idea of how long it will take for them to come back. Someone did come after around 15min.
The staff were really friendly and nice, the room was ok.

The main issue is that the A/C was not working, it was really hot. They had a big "mobile A/C" that was really loud, but was not delivering cool air, even the "fan" setting was very bad. Between the heat and the noise it was really difficult to sleep.

2025-07-21 via Nuitee
W
WilliamW100 Friends getaway
2
Long list of faults.
Pros:

Tiny room that appeared to be a converted cupboard.

Very little natural light (small skylight), that was covered and required the use of a (broken) stick to uncover.

No natural ventilation - far too hot and stuffy and was impossible to open a window because there was no window. It should not be allowed to rent a room with no natural ventilation.

Shower temperature control was broken (switch spring missing) meant excessive force had to be used to change the temperature. This will break completely at some point, and the persons staying there will have no shower.

Tiles in shower were showing black mould.

Drain in the sink did not drain properly - some sort of blockage.

Shower room did not have a shower curtain or shower door - meant the entire bathroom was wet after a shower.

Shower room had no ventilation, which meant the room got steamy after somebody used a shower.

Asked for a twin room - not a double. Was a double and had to re-arrange furniture and beds.

Have stayed at this hotel in the past and have a good experience. This was absolutely awful and would NOT recommend unless these problems were fixed. It was literally worse than a youth hostel.

With this level of service I expect a refund

2025-07-20 via Tripadvisor
A
Antonio young couple nl
8
Very good
2025-07-20 via Nuitee
E
Eemeli young couple fi
7
Good
Pros:

Location was nice, relatively cheap option

Cons:

The room was a bit messy, dust and spiderwebs, no fridgerator, it was very hot inside.

2025-07-20 via Nuitee
J
John
10
Pros:

Clean and affordable

2025-07-20 via Nuitee
B
Beijing family with young children us
7
Great location, clean, spacious, but rooms were really hot.
Pros:

Location was great and the staff was all really nice and friendly. The room is clean and quite spacious.

Cons:

I am not sure if the AC was actually working. It was very hot in the rooms. We had 3 rooms and all of them were very hot even though we turned on the AC. One of the rooms was so hot that they proactively placed a fan in the room when we first checked in.

One of toilet seat wasn't secure, so moved when you sat down. One of the shower backed up water, but the staff was able to fix that relatively quickly.

2025-07-19 via Nuitee
K
Katie young couple ie
5
Passable
Pros:

Staff were nice, location was great.

Cons:

Air conditioning unit in the room didn't work, and no attempts were made to resolve the situation.

2025-07-18 via Nuitee
C
Cayley with friends za
6
Good location but quite run-down
Pros:

Friendly and helpful staff members, capsule coffee machines in the rooms and a convenient location near Vondel Park and the Museum Quarter.

Cons:

Really hot and stuffy in the room without air conditioning (the windows don’t open and the ventilation system is old, so the fan just circulates warm air). Lots of stains on the sheets, curtains, and walls. The shower also didn’t drain properly.

2025-07-17 via Nuitee