Fiesta Inn Cancun Las Americas

Hotels
•
Fiesta Inn
8.2 (372 reviews)
Avenida Bonampak Lote 1 , Cancún , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great pool
Cons:
Cleanliness issues
Small rooms
Difficult accessibility

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness, including moldy bathroom floors and dirty conditions.
Service
8.7
Despite some complaints, the staff were described as friendly and helpful.
Location
8.7
Conveniently located near shopping and food; however, there were concerns about accessibility.
Room Quality
7.7
Rooms were described as small with issues like cold water and poor ventilation.
Amenities
8.7
The pool was positively noted and other amenities were standard for a hotel.
Value for Money
8.2
Good price for the location, though some amenities like breakfast were deemed expensive.
Food and Beverage
7.7
Breakfast options were available but some were overpriced; the experience was mixed.
Overall Experience
8.2
General satisfaction was noted, though there were specific concerns regarding maintenance and clean.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:22

Property Description

Convenient Location
Situated next to Plaza Las Americas Shopping Centre, Fiesta Inn Cancún Las Americas offers stunning views over Nichupté Lagoon and the Caribbean Sea.

Modern Amenities
Guests can enjoy the outdoor pool, gym, and free Wi-Fi zone. Each room features a flat-screen TV, coffee maker, and a private bathroom with complimentary toiletries.

24-Hour Dining Options
Indulge in delicious meals at the open-plan lounge restaurant, or opt for drinks and snacks available round the clock through room service, the self-service café, or the on-site shop.

Experience comfort and convenience at Fiesta Inn Cancun Las Americas - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 372 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
R
rayan • couple • fr
5
2026-03-06 • via Nuitee
M
MELISSA • couple • mx
7
Hotel bien pero no si tienes auto
Pros:

Todo limpio

Cons:

El estacionamiento es pésimo porque está dentro de una plaza comercial gigante

2026-03-06 • via Nuitee
S
Serena • family_with_children • fr
4
2026-03-04 • via Nuitee
S
stephen • solo_traveller • it
6
Cons:

The room had no window

2026-03-04 • via Nuitee
A
Agustina • family_with_children • ar
10
2026-03-02 • via Nuitee
G
Giacomo Bonjo • couple • it
8
2026-03-02 • via Nuitee
J
jose pedro • couple • mx
9
estuvo bien
Cons:

el estacionamiento ,ahi el pago no lo maneja el hotel, ala salida no podia sacar el coche

2026-03-01 • via Nuitee
N
Nuñez • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La habitación estaba un poco reducida

2026-02-28 • via Nuitee
Z
Zili • couple • us
8
It’s a good stay and recommend it to this Hotel
Pros:

The best location and it’s close to everything

Cons:

It doesn’t have refrigerator in the room

2026-02-27 • via Nuitee
M
Mario • couple • ar
8
2026-02-23 • via Nuitee
L
Lidiya • solo_traveller • bg
6
2026-02-23 • via Nuitee
E
Evelyn • family_with_children • mx
8
Pros:

Es limpio y tranquilo, nada de ruido

Cons:

La ubicación no es tan buena, está lejos de las principales atracciones y el agua de la alberca muy fría

2026-02-13 • via Nuitee
J
Juan • solo_traveller • ca
9
Todo al alcance de tus manos.
Pros:

Excelente ubicación para quien espera un vuelo de conexión o para ir de compras.
Las cortinas oscurecen completamente.
Personal muy amable y servicial.

Cons:

Un elevador no funcionaba.

2026-02-13 • via Nuitee
D
DMYTRO • solo_traveller • ua
7
Старый отель с прекрасным расположением.
Pros:

Отель находится в самом центре города. Очень крутое расположение: рядом парк, просторные улицы для бега, торговый центр внизу и куча ресторанов. Недалеко ходят городские автобусы в отельную зону с выходом на пляж.

Cons:

Отель требует ремонта: номера разваливаются, очень старые они. Уборка номеров не всегда хорошая была. Моющие средства, которые используют горничные, очень сильно воняют.

2026-02-10 • via Nuitee
D
DMYTRO • solo_traveller • ua
3
Ужасный отель в прекрасном месте.
Pros:

Отель находится в самом центре города. Очень крутое расположение: рядом парк, просторные улицы для бега, торговый центр внизу и куча ресторанов. Недалеко ходят городские автобусы в отельную зону с выходом на пляж.

Cons:

Отель требует ремонта: номера разваливаются, очень старые они. Ужасная уборка номера. Приходилось самому после горничной мыть полы. Моющие средства, которые используют горничные, очень сильно воняют. В номере, что я жил, кондиционер дул прямо на кровать из-за чего я заболел. При этом без кондиционера спать очень жарко. Постельное белье все в пятнах. Очень теплые одеяла, непонятно зачем, ведь на улице 20 градусов ночью. Я просто мечтал когда уже уеду их этого места. Фото номеров значительно лучше, чем на самом деле!!!

2026-02-10 • via Nuitee
W
Wiebke • couple • de
6
2026-02-08 • via Nuitee
S
Shannon • family_with_children • ca
6
Pros:

Good location, great view

Cons:

Small cramped room, wierd small window, no in room fridge or half decent coffee service

2026-02-08 • via Nuitee
G
Genevieve • family_with_children • ca
7
2026-01-31 • via Nuitee
R
Robles • family_with_children • us
5
Pros:

That it was connected to the mall

Cons:

Rooms 501, plane basically ugly room, sink outside of bathroom by the bed, no smart tv, and the signal kept going off. Wall mount lamps functional but broken, the bottom of the mattress ripped and foam coming out of it. Most needed in room a small refrigerator did not exist. I had the magical view of the roof with a working crew out of my window.
Will never stay there again.

2026-01-28 • via Nuitee
B
Betsy • couple • us
6
2026-01-27 • via Nuitee