Fiesta Inn Cancun Las Americas

Hotels
•
Fiesta Inn
8.2 (401 reviews)
Avenida Bonampak Lote 1 , Cancún , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great pool
Cons:
Cleanliness issues
Small rooms
Difficult accessibility

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness, including moldy bathroom floors and dirty conditions.
Service
8.7
Despite some complaints, the staff were described as friendly and helpful.
Location
8.7
Conveniently located near shopping and food; however, there were concerns about accessibility.
Room Quality
7.7
Rooms were described as small with issues like cold water and poor ventilation.
Amenities
8.7
The pool was positively noted and other amenities were standard for a hotel.
Value for Money
8.2
Good price for the location, though some amenities like breakfast were deemed expensive.
Food and Beverage
7.7
Breakfast options were available but some were overpriced; the experience was mixed.
Overall Experience
8.2
General satisfaction was noted, though there were specific concerns regarding maintenance and clean.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:22

Property Description

Convenient Location
Situated next to Plaza Las Americas Shopping Centre, Fiesta Inn Cancún Las Americas offers stunning views over Nichupté Lagoon and the Caribbean Sea.

Modern Amenities
Guests can enjoy the outdoor pool, gym, and free Wi-Fi zone. Each room features a flat-screen TV, coffee maker, and a private bathroom with complimentary toiletries.

24-Hour Dining Options
Indulge in delicious meals at the open-plan lounge restaurant, or opt for drinks and snacks available round the clock through room service, the self-service café, or the on-site shop.

Experience comfort and convenience at Fiesta Inn Cancun Las Americas - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 401 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
M
Mayerber • family_with_children • us
8
2026-03-28 • via Nuitee
F
Frank Zenke • solo_traveller • de
8
Pros:

Frühstück war sehr gut un abwechslungsreich

Cons:

Die Restaurants am Abend waren qualitativ weniger hochwertig. Habe gutes mexikanisches Essen vermisst.

2026-03-28 • via Nuitee
A
Ariadna • family_with_children • us
8
2026-03-22 • via Nuitee
J
Juan • couple • us
9
2026-03-21 • via Nuitee
J
Jose Maria • family_with_children • mx
9
Elevadores malos
Cons:

Falta un elevador y que a veces no te llevaba al piso a pesar que pusieras la tarjeta

2026-03-20 • via Nuitee
G
Geraldine • couple • ie
8
Location perfection
Pros:

Clean. Good location

2026-03-19 • via Nuitee
M
Mónica • couple • mx
10
Sparkly clean, delicious food & friendly staff
Pros:

It’s located in a commercial shopping mall and it’s very easy to get anywhere from here.

2026-03-17 • via Nuitee
G
gabriela • couple • us
10
2026-03-17 • via Nuitee
M
Morulises • family_with_children • mx
9
2026-03-17 • via Nuitee
D
Damianmu • family_with_children • mx
9
Perfect for Hyrox 2026
Pros:

Fantastic, helpful staff. Great room service food (24h). Quiet, spacious, clean room. Location was perfect for Hyrox Cancún 2026, literally just across the street. Shout-out to Andrea from the front desk, she was super friendly, kind, and helpful.

Cons:

No isolated bed light; to turn in the bedside lamps you need to turn on the light at the entrance. Flimsy toilet seat, and poor toilet discharge capacity. The bed is firmer than medium. No smart TV, but they have great selection of channels (they were in Spanish, but I didn't try to change the language).

2026-03-16 • via Nuitee
M
Mario • family_with_children • mx
10
Fijarse bien de las promociones vigentes y lo que ofrecen.
Pros:

La limpieza y la comodidad de la habitación, el personal bastante amable.

Cons:

Que el precio es un poco elevado a lo que se ofrece, supe de otros lugares en los que ofrecieron all inclusive a pie de playa, en menor precio, y acá en fiesta inn solo fue el costo por las 2 noches sin nada incluído. Pero fuera de eso, todo excelente, gracias por todo.

2026-03-16 • via Nuitee
J
Juan Emmanuel • couple • mx
7
Muy tranquila acogedora
Pros:

La habitación

Cons:

En la noche no pude pedir de cenar

2026-03-15 • via Nuitee
R
rayan • couple • fr
5
2026-03-06 • via Nuitee
M
MELISSA • couple • mx
7
Hotel bien pero no si tienes auto
Pros:

Todo limpio

Cons:

El estacionamiento es pésimo porque está dentro de una plaza comercial gigante

2026-03-06 • via Nuitee
S
Serena • family_with_children • fr
4
2026-03-04 • via Nuitee
S
stephen • solo_traveller • it
6
Cons:

The room had no window

2026-03-04 • via Nuitee
G
Giacomo Bonjo • couple • it
8
2026-03-02 • via Nuitee
A
Agustina • family_with_children • ar
10
2026-03-02 • via Nuitee
J
jose pedro • couple • mx
9
estuvo bien
Cons:

el estacionamiento ,ahi el pago no lo maneja el hotel, ala salida no podia sacar el coche

2026-03-01 • via Nuitee
N
Nuñez • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La habitación estaba un poco reducida

2026-02-28 • via Nuitee