Grace Hotel, Auberge Collection

Hotels
Auberge Resorts
9.4 (112 reviews)
Imerovigli , Imerovigli , gr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, friendly and professional staff / outstanding service
Private pool with beautiful views and sunsets
Exceptional breakfast and food
Outstanding location overlooking the caldera
Cons:
Air conditioning positioned above the bed made it hard for one reviewer to sleep
No other issues reported by the second reviewer

Categories

Cleanliness
9.4
Standard quality for this hotel tier.
Service
9.8
Extremely positive — staff described as excellent, friendly, helpful, professional and a delight to interact with; outstanding service.
Location
9.8
Fantastic location overlooking the caldera with beautiful views.
Room Quality
8.7
Generally very good (private pool, great views) but one reviewer noted the air conditioning was positioned above the bed, making it hard to sleep.
Amenities
9.4
Private pool and scenic viewpoints were highlighted and enjoyed by guests.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.7
Food and breakfast described as exceptional and excellent.
Overall Experience
9
Fabulous overall stay with excellent staff, location, views and food; minor sleep disruption for one guest due to AC placement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 12:53

Property Description

Luxurious Accommodation with Panoramic Sea Views

The award-winning Grace Hotel Santorini offers exclusive boutique accommodation just 2 km from Fira. Guests can enjoy modern rooms with design items, satellite TV, and balconies, some with plunge pools overlooking the sea. The hotel features an infinity pool, in-room spa treatments, and a range of personalized services like in-room fitness kits and a pillow menu.

Culinary Excellence at Varoulko Santorini

Indulge in a Michelin-awarded culinary experience at Varoulko Santorini, where chef Lefteris Lazarou creates mouthwatering Mediterranean dishes against the stunning backdrop of Imerovigli. Enjoy Greek cuisine favorites with a Santorinian twist in a sensory journey.

Tailored Experiences and Complimentary Amenities

Grace Hotel Santorini offers boat trips, private cruises, and complimentary use of a laptop and iPod. Located in Imerovigli village, the hotel provides easy access to Santorini Airport and Athinios Port. Book now for a luxurious stay with unparalleled views and top-notch services.

Important information:

To have the added, in-room services, guests are asked to contact Grace Santorini prior to arrival and request the Bespoke form for selecting the services of their choice.

Because of its location and for safety reasons, the hotel cannot accept children under 14 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 PM
Airport code: JTR

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 112 reviews
Cleanliness: 9.4
Service: 9.8
Location: 9.8
Room Quality: 8.7
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.7
Overall Experience: 9
F
Fran couple gb
10
Fabulous hotel in a beautiful setting!
Pros:

Fabulous hotel with excellent staff and service, we loved enjoying our private pool with the beautiful views and wonderful sunsets, the breakfast and food was all exceptional 😊

Cons:

Only minor downside was the air conditioning was right above the bed so I personally found it hard to sleep.

2026-05-31 via Nuitee
P
Peter couple gb
10
Fabulous hotel in a wonderful location with outstanding service
Pros:

Fantastic location overlooking the caldera, a wonderful staff team who were friendly, helpful, professional and a delight to interact with. Food was excellent.

Cons:

Nothing

2026-05-27 via Nuitee
R
Rebecca partner
10
Pros:

Property was stunning - be warned it’s a walk to the property on the walking route and you will get your stair workout - but it’s so worth it. Our junior suite was perfect, beautifully detailed and the view is incredible.
Less crowded than Fira or Oia, quiet, lovely. Be sure to go to Avocado restaurant nearby, Greek food was amazing and clearly a family business.

2025-10-05 via Nuitee
J
Jan couple se
8
Lyxhotell i fint läge men kraftigt överprisat
Pros:

Fantastiskt läge med oslagbar utsikt, fina rum, välstädat, hög servicenivå

Cons:

Frukosten arrangerad som 5-rättersmeny men omständiga presentationer och märkliga rent av dåliga rätter.
Hotellet är extremt överprisat- bodde hälften av tiden på likvärdigt grannhotell till en tredjedel av priset

2025-10-05 via Nuitee
T
Ting family_with_children ca
9
2025-10-01 via Nuitee
J
Jonathan partner
10
Pros:

From the moment our reservation was confirmed, Grace Hotel provided a seamless process. Lia from the reservations team was highly professional, accommodating, and remarkably flexible in managing changes to our travel dates. She ensured that all arrangements were accurate and followed up promptly with confirmations.

Once we arrived, the concierge team including Angela, Matina, Haris, and Lara demonstrated exceptional service throughout our stay. Their knowledge of the island and thoughtful recommendations were invaluable, and they handled logistics efficiently. It was clear that they paid close attention to our preferences and tailored their support accordingly.

The food and beverage team was equally impressive. Theo was particularly attentive and ensured that our dining experiences were smooth and enjoyable. Together with Alex and George, the team delivered a consistently high standard of service. The six-course breakfast was a highlight of our stay, with a different menu presented each morning, beautifully prepared and consistently of excellent quality.

The hotel itself offers refined accommodations, striking views over the caldera, and an atmosphere of calm that makes it easy to relax and enjoy the surroundings. The rooms are well accomodated and extremely clean servided twice a day, every day! The hotel's location is well placed for direct access to Skaros Rock as well as to the bustle of nearby Fira town.

All in all, our stay was exceptional in every respect.

2025-09-24 via Nuitee
S
Scott partner
10
Pros:

Best view in the world. Over the top staff. Worth it!

2025-09-23 via Nuitee
J
Jorge
10
Pros:

Amazing place and amazing staff!

2025-09-17 via Nuitee
G
Gary couple au
10
2025-09-07 via Nuitee
V
Verified traveler
10
Perfect Stay
Pros:

Fabulous property and the best in the area by far. Incredible sunsets, clean rooms and amazing staff.

2025-08-28 via Nuitee
C
CARMEN solo_traveller es
1
NEFASTA ATENCION AL CLIENTE
Cons:

EL PERSONAL NO SE PORTO A LA ALTURA DEL HOTEL QUE ES.LES PEDI QUE ME VINIERAN A RECOGER Y EL TAXI ME HIZO ESPERAR 15 MINUTOS Y DESPUES CUANDO LLEGO AUN DEBIA IR A LA GASOLINERA POR LO TANTO LLEGUE TARDE AL HOTEL LUEGO MEDIA HORA MAS PARA HACER EL CHECK IN Y LES PEDI SI ME PODIAN DEJAR MAS TIEMPO LA HABITACION Y TODO FUERON MALAS CARAS.
DESPUES DE PAGAR 1550 EUROS POR LA HABITACION Y LLEGAR A LAS 19,30 DE LA TARDE A LA HABITACION NO TUVIERON EL DETALLE DE DEJARME MAS TIEMPO TENIENDO HABITACIONES LIBRES.POR ESA RAZON NO ME QUEDE ALLI UNA NOCHE MAS.SOLO PEDIAN PROPINA PARA TODO EL MUNDO.PROPINA PARA EL CHICO DE LAS MALETAS ,PROPINA PARA LAS DE RECEPCION POR BUSCARTE UN TAXI ....

2025-08-27 via Nuitee
V
VASILIKI family_with_children gr
10
2025-08-22 via Nuitee
M
Maiko family_with_children jp
9
最高です。ありがとうございました。
Pros:

ロケーションはもちろん
プール付きのお部屋、室内もとても、素敵で可愛かった!
アメニティも完璧でした。
ベッドメイキング時に、毎日、素敵なプレゼントも用意してくれていました。
プールサイドにある、レストランは朝食、夕食共に最高に美味しかったです。
特に朝食は食べきれないほど、手の込んだメニューで、素晴らしかったです!
スタッフの皆さんもとても親切で、気配りも最高でした。
スーツケースがとても重たかったのですが、急な階段を嫌な顔せず、運んでくれました。
最高の思い出を作ることができました。
ありがとうございました。

Cons:

ありません。

2025-08-21 via Nuitee
M
M.hakim couple pl
9
2025-08-20 via Nuitee
M
Michael partner
10
Pros:

View is stunning and the service is exceptional. Everyone was amazingly nice, friendly and helpful. We are definitely coming back to stay again at the Grace.

2025-08-19 via Nuitee
J
John couple gb
9
2025-08-18 via Nuitee
P
Pavel couple ro
10
2025-08-18 via Nuitee
T
Trena family
10
Pros:

The service of staff at hotel was so wonderful. Alex and Matina were two of the best!! Such a fantastic hotel.

2025-08-11 via Nuitee
V
Verified traveler
2
Disappointing Experience
Pros:

I rarely leave reviews, but felt compelled to share our experience to help others make an informed decision. We booked what was marketed as a luxury suite in Santorini, expecting tranquility and comfort — unfortunately, it fell far short.

Most disturbingly, a male hotel staff member entered our room unannounced after 9pm, claiming he needed to “check the minibar.” My partner was naked in bed at the time. There was no prior notice, no knock, and absolutely no justification for this intrusion. It was an unacceptable breach of privacy.

Second, the approach to the hotel is extremely unpleasant — a rough, dusty construction zone that’s nearly impossible to navigate with luggage. It sets the tone for what’s to come and feels more like arriving at a worksite than a luxury property.

The suite itself was disappointing. Although it was marketed as high-end, the “lava rock” wall outside our window meant we had virtually no natural light or view.

Can't recommend.

2025-07-29 via Nuitee
R
Revital couple il
10
Magnificent
Pros:

Everything was perfect

2025-07-23 via Nuitee