Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Stunning views
Refined accommodations
Cons:
Privacy breach
Unpleasant approach to the hotel

Categories

Cleanliness
9.44
Rooms were reported as extremely clean and serviced twice daily.
Service
9.99
Staff provided exceptional service, reflecting professionalism and attentiveness throughout the stay.
Location
9.75
The hotel's location offers direct access to Skaros Rock and is conveniently placed near Fira town.
Room Quality
9.4
Accommodations were refined with striking views and comfortable amenities.
Amenities
9.43
Amenities such as the pool and breakfast were highlighted as part of the exceptional experience.
Value for Money
9.39
The overall experience was deemed worth the cost based on the positive reviews.
Food and Beverage
9.44
Dining experiences were consistently high quality, with a variety of well-prepared options.
Overall Experience
9.99
Described as exceptional in every respect, making it a top destination.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:48

Property Description

Luxurious Amenities: Indulge in massages, body treatments, and facials. Enjoy the attached winery, outdoor pool, and 24-hour fitness center.
Fine Dining Experience: Dine at Varoulko Santorini, a poolside restaurant with a bar, pool view, and alfresco dining.
Convenient Services: Benefit from complimentary Wi-Fi, concierge services, and gift shops. Take advantage of 24-hour room service and a poolside bar.

Grace Hotel, Auberge Resorts Collection: A retreat by the sea with unparalleled luxury.

To book your stay at this exquisite property, visit our website now!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 14 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 67 reviews
Cleanliness: 9.44
Service: 9.99
Location: 9.75
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.99
J
Jan • couple • se
8
Lyxhotell i fint läge men kraftigt överprisat
Pros:

Fantastiskt läge med oslagbar utsikt, fina rum, välstädat, hög servicenivå

Cons:

Frukosten arrangerad som 5-rättersmeny men omständiga presentationer och märkliga rent av dåliga rätter.
Hotellet är extremt överprisat- bodde hälften av tiden på likvärdigt grannhotell till en tredjedel av priset

2025-10-05 • via Nuitee
R
Rebecca • partner
10
Pros:

Property was stunning - be warned it’s a walk to the property on the walking route and you will get your stair workout - but it’s so worth it. Our junior suite was perfect, beautifully detailed and the view is incredible.
Less crowded than Fira or Oia, quiet, lovely. Be sure to go to Avocado restaurant nearby, Greek food was amazing and clearly a family business.

2025-10-05 • via Nuitee
T
Ting • family_with_children • ca
9
2025-10-01 • via Nuitee
J
Jonathan • partner
10
Pros:

From the moment our reservation was confirmed, Grace Hotel provided a seamless process. Lia from the reservations team was highly professional, accommodating, and remarkably flexible in managing changes to our travel dates. She ensured that all arrangements were accurate and followed up promptly with confirmations.

Once we arrived, the concierge team including Angela, Matina, Haris, and Lara demonstrated exceptional service throughout our stay. Their knowledge of the island and thoughtful recommendations were invaluable, and they handled logistics efficiently. It was clear that they paid close attention to our preferences and tailored their support accordingly.

The food and beverage team was equally impressive. Theo was particularly attentive and ensured that our dining experiences were smooth and enjoyable. Together with Alex and George, the team delivered a consistently high standard of service. The six-course breakfast was a highlight of our stay, with a different menu presented each morning, beautifully prepared and consistently of excellent quality.

The hotel itself offers refined accommodations, striking views over the caldera, and an atmosphere of calm that makes it easy to relax and enjoy the surroundings. The rooms are well accomodated and extremely clean servided twice a day, every day! The hotel's location is well placed for direct access to Skaros Rock as well as to the bustle of nearby Fira town.

All in all, our stay was exceptional in every respect.

2025-09-24 • via Nuitee
S
Scott • partner
10
Pros:

Best view in the world. Over the top staff. Worth it!

2025-09-23 • via Nuitee
J
Jorge
10
Pros:

Amazing place and amazing staff!

2025-09-17 • via Nuitee
G
Gary • couple • au
10
2025-09-07 • via Nuitee
V
Verified traveler
10
Perfect Stay
Pros:

Fabulous property and the best in the area by far. Incredible sunsets, clean rooms and amazing staff.

2025-08-28 • via Nuitee
C
CARMEN • solo_traveller • es
1
NEFASTA ATENCION AL CLIENTE
Cons:

EL PERSONAL NO SE PORTO A LA ALTURA DEL HOTEL QUE ES.LES PEDI QUE ME VINIERAN A RECOGER Y EL TAXI ME HIZO ESPERAR 15 MINUTOS Y DESPUES CUANDO LLEGO AUN DEBIA IR A LA GASOLINERA POR LO TANTO LLEGUE TARDE AL HOTEL LUEGO MEDIA HORA MAS PARA HACER EL CHECK IN Y LES PEDI SI ME PODIAN DEJAR MAS TIEMPO LA HABITACION Y TODO FUERON MALAS CARAS.
DESPUES DE PAGAR 1550 EUROS POR LA HABITACION Y LLEGAR A LAS 19,30 DE LA TARDE A LA HABITACION NO TUVIERON EL DETALLE DE DEJARME MAS TIEMPO TENIENDO HABITACIONES LIBRES.POR ESA RAZON NO ME QUEDE ALLI UNA NOCHE MAS.SOLO PEDIAN PROPINA PARA TODO EL MUNDO.PROPINA PARA EL CHICO DE LAS MALETAS ,PROPINA PARA LAS DE RECEPCION POR BUSCARTE UN TAXI ....

2025-08-27 • via Nuitee
V
VASILIKI • family_with_children • gr
10
2025-08-22 • via Nuitee
M
Maiko • family_with_children • jp
9
最高です。ありがとうございました。
Pros:

ロケーションはもちろん
プール付きのお部屋、室内もとても、素敵で可愛かった！
アメニティも完璧でした。
ベッドメイキング時に、毎日、素敵なプレゼントも用意してくれていました。
プールサイドにある、レストランは朝食、夕食共に最高に美味しかったです。
特に朝食は食べきれないほど、手の込んだメニューで、素晴らしかったです！
スタッフの皆さんもとても親切で、気配りも最高でした。
スーツケースがとても重たかったのですが、急な階段を嫌な顔せず、運んでくれました。
最高の思い出を作ることができました。
ありがとうございました。

Cons:

ありません。

2025-08-21 • via Nuitee
M
M.hakim • couple • pl
9
2025-08-20 • via Nuitee
M
Michael • partner
10
Pros:

View is stunning and the service is exceptional. Everyone was amazingly nice, friendly and helpful. We are definitely coming back to stay again at the Grace.

2025-08-19 • via Nuitee
J
John • couple • gb
9
2025-08-18 • via Nuitee
P
Pavel • couple • ro
10
2025-08-18 • via Nuitee
T
Trena • family
10
Pros:

The service of staff at hotel was so wonderful. Alex and Matina were two of the best!! Such a fantastic hotel.

2025-08-11 • via Nuitee
V
Verified traveler
2
Disappointing Experience
Pros:

I rarely leave reviews, but felt compelled to share our experience to help others make an informed decision. We booked what was marketed as a luxury suite in Santorini, expecting tranquility and comfort — unfortunately, it fell far short.

Most disturbingly, a male hotel staff member entered our room unannounced after 9pm, claiming he needed to “check the minibar.” My partner was naked in bed at the time. There was no prior notice, no knock, and absolutely no justification for this intrusion. It was an unacceptable breach of privacy.

Second, the approach to the hotel is extremely unpleasant — a rough, dusty construction zone that’s nearly impossible to navigate with luggage. It sets the tone for what’s to come and feels more like arriving at a worksite than a luxury property.

The suite itself was disappointing. Although it was marketed as high-end, the “lava rock” wall outside our window meant we had virtually no natural light or view.

Can't recommend.

2025-07-29 • via Nuitee
R
Revital • couple • il
10
Magnificent
Pros:

Everything was perfect

2025-07-23 • via Nuitee
S
Steve • partner
10
Pros:

The Grace Hotel is 10/10 in every respect; views, staff, service, food, pool, and rooms. We’ve traveled all over the world. My wife and I put the Grace Hotel on our top-10 list.

2025-07-23 • via Nuitee
J
Jessica
10
Pros:

Gorgeous hotel! Wonderful service from start to finish. Very dramatic scenery.

2025-07-19 • via Nuitee