Alexis Hotel & Banquets Dallas Park Central Galleria

Hotels
7.8 (2816 reviews)
7815B LBJ Freeway , Bouchard , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location (near In-N-Out, easy access)
Comfortable beds / clean rooms reported by many
Good value / discounted price
On-site laundry and vending/ice available
Friendly/helpful front desk staff (specific praise for an employee)
Cons:
Bugs/cockroaches and reports of unclean rooms
No complimentary breakfast
Pool often dirty / not maintained
Inconsistent housekeeping (rooms not cleaned, missing towels)
Maintenance issues (AC noisy, hard water, low toilet)
Occasional rude staff and hidden deposit fee

Categories

Cleanliness
5.5
Multiple reports of bugs/cockroaches, mold smell in vents, dirty bathrooms and inconsistent housekeeping; cleanliness is a clear weakness.
Service
8.8
Generally prompt and friendly front desk staff with standout help (guest praised 'Lisa'), but some guests reported rude staff, hidden deposit handling and inconsistent housekeeping/service.
Location
9.3
Frequently praised: close to dining (In-N-Out/Starbucks), convenient parking and good access to freeway; many guests called location a strong point.
Room Quality
9
Many guests described rooms as comfortable with clean beds and good showers; a minority reported maintenance issues (AC noisy, low toilets, hard water) but overall room comfort was positive.
Amenities
6.5
On-site laundry, vending and ice were appreciated, but the lack of complimentary breakfast and reports of an unmaintained/dirty pool reduce the amenities score.
Value for Money
9
Multiple guests called it excellent value or best value for money and noted discounted rates; a few concerns about hidden deposit fees lower this slightly.
Food and Beverage
6
Consistently noted absence of complimentary breakfast and limited on-site F&B; guests relied on nearby options instead.
Overall Experience
8.3
Overall stay generally positive for price-conscious travelers (comfortable beds, good location), but persistent cleanliness and some service/maintenance issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:17

Property Description

Luxurious Amenities
Enjoy a stay at Alexis Hotel & Banquets Dallas Park Central Galleria with contemporary rooms equipped with modern conveniences like a flat-screen cable TV, microwave, refrigerator, and complimentary WiFi.

Relaxation and Recreation
Unwind in the seasonal outdoor pool or stroll through the serene garden area, perfect for a leisurely afternoon.

Convenient Location
Located near major interstates, this hotel provides easy access to both Galleria Dallas and Dallas city centre. Book now for a convenient and comfortable stay at Alexis Hotel & Banquets Dallas Park Central Galleria.

Important information:

A government issued photo ID and a credit/debit card with a matching name are required to make reservations. Prepaid, temporary cards, and paper IDs will not be accepted.

Please note: credit cards are subject to pre-authorization for the first night plus tax prior to the arrival date.

Please note: there will be no refund on modifications on any rooms purchased with discounted rates that are outside of the cancelation policy.

Please note, guests must be at least 21 years old to check-in.

Housekeeping services are available based on length of stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.8
Based on 2816 reviews
Cleanliness: 5.5
Service: 8.8
Location: 9.3
Room Quality: 9
Amenities: 6.5
Value for Money: 9
Food and Beverage: 6
Overall Experience: 8.3
D
Darren • solo_traveller • au
9
Conveniently located with large rooms and comfortable beds
Pros:

Convenient

2026-11-06 • via Nuitee
D
Darren • solo_traveller • au
9
2026-11-06 • via Nuitee
D
Darren • solo_traveller • au
9
2026-11-06 • via Nuitee
J
Jimmy • couple • us
8
2026-11-02 • via Nuitee
R
Rachel • couple • us
7
It was a pleasant stay for me
Pros:

Nice rooms decent for my budget

Cons:

My son left the room on wed and was struck and killed by car

2026-11-01 • via Nuitee
A
Antonio • couple • us
10
2026-11-01 • via Nuitee
L
Lucas • couple • us
5
2026-10-31 • via Nuitee
J
Jennifer • couple • us
10
2026-10-30 • via Nuitee
D
Darren • couple • au
9
Conveniently located, comfortably bed in large rooms at a reasonable price
Pros:

Conveniently located for my needs

2026-10-26 • via Nuitee
G
Grace • couple • ke
8
Good place to be
Pros:

Near the highway

Cons:

Not really

2026-10-26 • via Nuitee
C
Celestia • family_with_children • us
4
Would not recommend this hotel!
Pros:

The room was pretty clean & bed was comfortable.

Cons:

The toilet mechanism broke & could not use it. No maintenance person on site.
Had to use the lobby bathroom.
The area at the hotel is bad & has bums & dopeheads hanging outside.
A fight happened in the hallway close to my room.

2026-10-20 • via Nuitee
D
Darren • couple • au
9
Comfortable beds in big rooms, conveniently located for my needs
Pros:

Conveniently located for my needs

2026-10-19 • via Nuitee
B
Brendon • couple • us
8
Good budget location for any med appts immediately across highway in Medicdl City.
Pros:

Rooms clean, great mattress, plenty of pillows

Cons:

Hallways and common areas had a pot and/or old food smell not present in rooms. Bit of a rough neighborhood.

2026-10-17 • via Nuitee
S
Subramanya Bhaskar • solo_traveller • us
9
Quality stay at good value
Pros:

Excellent value for money
Nice rooms

2026-10-15 • via Nuitee
L
leonel • solo_traveller • us
4
2026-10-14 • via Nuitee
S
Saad • solo_traveller • us
7
2026-10-12 • via Nuitee
A
Asha • couple • us
5
For the price it’s good, but please understand you get what you pay for.
Cons:

The hotel smelled like smoke and dead crickets in the room.

2026-10-12 • via Nuitee
V
vontoria • couple • us
5
Room was clean had a musty smell beds were uncomfortable didn’t get much sleep other guest were extremely loud
Pros:

Convenient location large room

Cons:

Out dated

2026-10-11 • via Nuitee
K
Khaalis • couple • us
5
Fair with the exceptions.
Pros:

It was accessible to the Interstate and close by retail and food.

Cons:

A lot of rift raft in the parking lot… standing in the parking lot smoking dope and sitting in their cars doing the same!

2026-10-11 • via Nuitee
S
Subramanya Bhaskar • solo_traveller • us
8
Great value stay
Pros:

Friendly staff
Clean room

2026-10-10 • via Nuitee