Alexis Hotel & Banquets Dallas Park Central Galleria

Hotels
7.8 (2816 reviews)
7815B LBJ Freeway , Bouchard , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location (near In-N-Out, easy access)
Comfortable beds / clean rooms reported by many
Good value / discounted price
On-site laundry and vending/ice available
Friendly/helpful front desk staff (specific praise for an employee)
Cons:
Bugs/cockroaches and reports of unclean rooms
No complimentary breakfast
Pool often dirty / not maintained
Inconsistent housekeeping (rooms not cleaned, missing towels)
Maintenance issues (AC noisy, hard water, low toilet)
Occasional rude staff and hidden deposit fee

Categories

Cleanliness
5.5
Multiple reports of bugs/cockroaches, mold smell in vents, dirty bathrooms and inconsistent housekeeping; cleanliness is a clear weakness.
Service
8.8
Generally prompt and friendly front desk staff with standout help (guest praised 'Lisa'), but some guests reported rude staff, hidden deposit handling and inconsistent housekeeping/service.
Location
9.3
Frequently praised: close to dining (In-N-Out/Starbucks), convenient parking and good access to freeway; many guests called location a strong point.
Room Quality
9
Many guests described rooms as comfortable with clean beds and good showers; a minority reported maintenance issues (AC noisy, low toilets, hard water) but overall room comfort was positive.
Amenities
6.5
On-site laundry, vending and ice were appreciated, but the lack of complimentary breakfast and reports of an unmaintained/dirty pool reduce the amenities score.
Value for Money
9
Multiple guests called it excellent value or best value for money and noted discounted rates; a few concerns about hidden deposit fees lower this slightly.
Food and Beverage
6
Consistently noted absence of complimentary breakfast and limited on-site F&B; guests relied on nearby options instead.
Overall Experience
8.3
Overall stay generally positive for price-conscious travelers (comfortable beds, good location), but persistent cleanliness and some service/maintenance issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:17

Property Description

Luxurious Amenities
Enjoy a stay at Alexis Hotel & Banquets Dallas Park Central Galleria with contemporary rooms equipped with modern conveniences like a flat-screen cable TV, microwave, refrigerator, and complimentary WiFi.

Relaxation and Recreation
Unwind in the seasonal outdoor pool or stroll through the serene garden area, perfect for a leisurely afternoon.

Convenient Location
Located near major interstates, this hotel provides easy access to both Galleria Dallas and Dallas city centre. Book now for a convenient and comfortable stay at Alexis Hotel & Banquets Dallas Park Central Galleria.

Important information:

A government issued photo ID and a credit/debit card with a matching name are required to make reservations. Prepaid, temporary cards, and paper IDs will not be accepted.

Please note: credit cards are subject to pre-authorization for the first night plus tax prior to the arrival date.

Please note: there will be no refund on modifications on any rooms purchased with discounted rates that are outside of the cancelation policy.

Please note, guests must be at least 21 years old to check-in.

Housekeeping services are available based on length of stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.8
Based on 2816 reviews
Cleanliness: 5.5
Service: 8.8
Location: 9.3
Room Quality: 9
Amenities: 6.5
Value for Money: 9
Food and Beverage: 6
Overall Experience: 8.3
M
Martha • family_with_children • us
9
2026-09-04 • via Nuitee
E
Eric& Sarah • solo_traveller • us
10
2026-09-03 • via Nuitee
V
Van • couple • us
8
2026-09-03 • via Nuitee
V
Vanita • couple • us
10
Its was comfortable and clean and nice customer service
Pros:

Everything

Cons:

I love the property

2026-09-02 • via Nuitee
A
Amy • solo_traveller • us
7
Good stay for the price in Dallas.
Pros:

The staff was nice, bed was comfortable.It was close to Costco and Trader Joe's and not far drive to downtown for my convention. The price was great and helped me safe money on this trip to spend on other things. The windows 🪟 opened. I was a nice surprise to get fresh air and sunshine in the room.

Cons:

My room was on the side of the hotel right by the pool and interstate. The traffic was very loud throughout the night. The curtains are not black out curtains and the lights outside shined through at night.

2026-09-01 • via Nuitee
T
Tori • couple • us
9
2026-09-01 • via Nuitee
T
Thao Nghi • couple • us
7
2026-08-31 • via Nuitee
F
fredricka • solo_traveller • us
7
2026-08-30 • via Nuitee
R
Rebecca • solo_traveller • nz
8
Pros:

Big comfy bed, spacious room, desk was great. Hotel was quiet and centrally located.

2026-08-28 • via Nuitee
V
Victor • solo_traveller • us
10
Pros:

Muy limpio

2026-08-25 • via Nuitee
J
Jocelynn • couple • us
10
2026-08-24 • via Nuitee
K
Karma • family_with_children • us
10
2026-08-19 • via Nuitee
D
Diya • couple • us
7
2026-08-18 • via Nuitee
J
James • solo_traveller • us
8
2026-08-17 • via Nuitee
D
Diego • couple • us
8
2026-08-17 • via Nuitee
V
Victor • solo_traveller • us
10
Pros:

Muy limpio

2026-08-17 • via Nuitee
J
Jose Ignacio • family_with_children • es
9
2026-08-16 • via Nuitee
W
wihardi • couple • id
6
2026-08-15 • via Nuitee
T
Tracy • couple • us
1
Didn’t stay one night. Won’t be back.
Cons:

The smell when you walk in. Roaches in the room.

2026-08-13 • via Nuitee
L
Leroy • solo_traveller • mx
10
Very professional
Pros:

Clean

Cons:

Close to food and drink

2026-08-12 • via Nuitee