Västerbacken Hotell & Konferens

Hotels
6.9 (669 reviews)
Kyrkogatan 17 , Holmsund , se

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Responsive service
Comfortable stay
Cons:
Cleanliness issues
Worn facilities
Breakfast quality concerns

Categories

Cleanliness
5.81
Some reviews mention cleanliness issues, particularly with shared bathrooms and worn facilities.
Service
8.28
General sentiment praises the staff responsiveness and service quality.
Location
8.32
Multiple reviews highlight the good location, particularly for travelers using the ferry.
Room Quality
6.77
Guests mention mixed experiences with room quality, with some noting it as adequate.
Amenities
6.8
Amenities are noted as basic but sufficient, with available snacks and a free sauna.
Value for Money
6.76
Good value for the price, with several guests expressing satisfaction concerning affordability.
Food and Beverage
5.81
Several mentions of breakfast quality issues and missing warm food options.
Overall Experience
6.68
Overall satisfaction seems to vary, with some positive aspects highlighted despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Nature Retreat and Coastal Charm
Surrounded by nature and the West Bothnia archipelago, Västerbacken Hotell & Konferens offers a serene escape just a stone's throw away from Umeå Ferry Terminal.

Comfortable Rooms and Relaxing Amenities
The hotel's simply decorated rooms cater to every need, with options ranging from private bathrooms to work desks and seating areas. Guests can unwind with free coffee, tea, and sandwiches, or enjoy the sauna, billiards, and table tennis for leisure.

Endless Leisure and Adventure
From hiking trails to Ljumviken Beach nearby, guests can immerse themselves in nature. For more excitement, Storsjöhallen Adventure Water Park is just a short drive away.

Book your stay now and experience the perfect blend of relaxation and adventure at Västerbacken Hotell & Konferens.

Important information:

After booking, you will receive check-in instructions from Västerbacken Hotell & Konferens via email.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 669 reviews
Cleanliness: 5.81
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 6.8
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 6.68
J
Johanna • solo_traveller • se
8
2026-03-14 • via Nuitee
M
Mats • couple • se
8
2026-03-13 • via Nuitee
R
Riitta • extended_group • fi
9
Pros:

Hyviä molemmat

Cons:

En saanut tietoa, että auton lämmitys pistokkeita olisi ollut tarjolla

2026-02-27 • via Nuitee
C
Christian • extended_group • it
3
Per nulla soddisfacente
Pros:

Niente

Cons:

Tutto, dalla colazione praticamente inesistente alla mancanza di personale qualificato al quale contestare le problematiche.

2026-02-24 • via Nuitee
V
Vojtech • couple • cz
9
2026-02-14 • via Nuitee
W
Weldeab Ameha • extended_group • se
10
2026-02-12 • via Nuitee
A
Annika • solo_traveller • se
3
Enkelt boende med självservice, OK för priset.
Pros:

Bröd, pålägg, frukt, kaffe, te, yoghurt/fil flingor. Saknade ägg, såg ut på tillbehör som att det brukar finnas

Cons:

Ingen uppvärmning i badrummet som låg mot yttervägg, ca 14-15 grader är kallt när man ska duscha...

2026-01-30 • via Nuitee
T
Thomas • extended_group • us
8
2026-01-30 • via Nuitee
W
westberg • couple • se
7
2026-01-26 • via Nuitee
T
Terje • extended_group • no
10
2026-01-20 • via Nuitee
T
Terje • extended_group • no
10
Anbefales ! Rimelig og bra service
Pros:

MATSERVERING EGENTLIG NÅR DET PASSER OSS :) ROLIG PLASS

Cons:

Ikke noe egentlig.Passet oss utmerket.

2026-01-20 • via Nuitee
E
Elisabeth • couple • se
7
2026-01-19 • via Nuitee
V
Veera • couple • fi
7
2026-01-19 • via Nuitee
T
Taito • couple • fi
8
2026-01-19 • via Nuitee
L
Luke • solo_traveller • se
6
2026-01-19 • via Nuitee
R
Riitta • extended_group • fi
8
2026-01-19 • via Nuitee
A
Albertus • solo_traveller • se
9
Pros:

Rustig, geen lawaai, goed bed en fijne badkamer.... en heel fijn dat er voor de komende gasten een "avondfika" gereed staat in de koelkast.....

2026-01-13 • via Nuitee
M
Martina • solo_traveller • se
7
Pros:

Toalett på rummet och en lagom frukost. Dessutom fanns hiss upp till övre plan.

Cons:

Iskallt på rummet trots el element på. Dålig avrinning i handfatet

2026-01-11 • via Nuitee
R
Roland • solo_traveller • se
5
2025-12-22 • via Nuitee
H
Helander • solo_traveller • fi
4
2025-12-20 • via Nuitee