Västerbacken Hotell & Konferens

Hotels
6.9 (789 reviews)
Kyrkogatan 17 , Holmsund , SE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Responsive service
Comfortable stay
Cons:
Cleanliness issues
Worn facilities
Breakfast quality concerns

Categories

Cleanliness
5.81
Some reviews mention cleanliness issues, particularly with shared bathrooms and worn facilities.
Service
8.28
General sentiment praises the staff responsiveness and service quality.
Location
8.32
Multiple reviews highlight the good location, particularly for travelers using the ferry.
Room Quality
6.77
Guests mention mixed experiences with room quality, with some noting it as adequate.
Amenities
6.8
Amenities are noted as basic but sufficient, with available snacks and a free sauna.
Value for Money
6.76
Good value for the price, with several guests expressing satisfaction concerning affordability.
Food and Beverage
5.81
Several mentions of breakfast quality issues and missing warm food options.
Overall Experience
6.68
Overall satisfaction seems to vary, with some positive aspects highlighted despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Nature Retreat and Coastal Charm
Surrounded by nature and the West Bothnia archipelago, Västerbacken Hotell & Konferens offers a serene escape just a stone's throw away from Umeå Ferry Terminal.

Comfortable Rooms and Relaxing Amenities
The hotel's simply decorated rooms cater to every need, with options ranging from private bathrooms to work desks and seating areas. Guests can unwind with free coffee, tea, and sandwiches, or enjoy the sauna, billiards, and table tennis for leisure.

Endless Leisure and Adventure
From hiking trails to Ljumviken Beach nearby, guests can immerse themselves in nature. For more excitement, Storsjöhallen Adventure Water Park is just a short drive away.

Book your stay now and experience the perfect blend of relaxation and adventure at Västerbacken Hotell & Konferens.

Important information:

After booking, you will receive check-in instructions from Västerbacken Hotell & Konferens via email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UME

Location

Guest Reviews

6.9
Based on 789 reviews
Cleanliness: 5.81
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 6.8
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 6.68
M
Marko • solo_traveller • se
6
2026-10-31 • via Nuitee
S
Stina • couple • se
5
2026-10-26 • via Nuitee
H
Helena • extended_group • se
8
2026-10-24 • via Nuitee
H
Helen • solo_traveller • se
10
Pros:

Läget när man har hund. Tråkigt att det ska stänga. Jag trivdes

Cons:

Lite slitet och lite ostädat i korridorer och entre men förstår det då det var en personal som skötta allt.

2026-10-22 • via Nuitee
J
Joni • couple • fi
2
2026-10-21 • via Nuitee
J
Jouko • solo_traveller • fi
8
2026-10-21 • via Nuitee
K
Kaija • extended_group • fi
1
Surkea luukku. Pitää poistaa käytöstä heti. Paha mieli jäi.
Pros:

Sijainti Vasa Linen satamaan hyvä.

Cons:

Home haisi huoneissa. Suihku-vessa käsittämättömän huono. Käsiä ei voinut pestä, koska tavallista hanaa ei ollut. Kastuit läpimäräksi, kun yritit sen tehdä suihkulla joka oli ainoa vesipiste. Miten voi olla tälläistä ala-arvoista rikkaassa Ruotsissa?

2026-10-18 • via Nuitee
A
Ahmad • family_with_children • nl
8
2026-10-18 • via Nuitee
L
Lena • family_with_children • se
6
Cons:

Kod till ytterdörren var inte rätt, ringde och fick svaret” Vi kan tyvärr inte ta ditt samtal nu” som tur var kom en gäst och öppnade som var på väg ut

2026-10-13 • via Nuitee
M
Margareta • couple • se
7
2026-10-13 • via Nuitee
S
Stefan • solo_traveller • fi
10
2026-10-13 • via Nuitee
R
Robkn • solo_traveller • se
7
2026-10-13 • via Nuitee
B
Bjornlund • couple • au
10
Pros:

Lots of common space to sit in t he evening and read or work, very nice kitchen, excellent breakfast included in the price, they even had food out in the evening for you to make sandwiches if you were hungry

2026-10-13 • via Nuitee
A
Agneta • solo_traveller • se
3
Pros:

Kvällsmål när vi kom

Cons:

Smutsigt. Ofräsch dusch. Saknades handdukar. Fick ett dåligt ägg på frukosten som gav matförgiftning

2026-10-12 • via Nuitee
B
Bjørn • solo_traveller • no
3
2026-10-11 • via Nuitee
M
Monicka Lundin • solo_traveller • se
6
2026-10-10 • via Nuitee
A
Anna • couple • se
1
Skrattretande och lite skrämmande.
Pros:

Jag tyckte om att åka därifrån så fort jag kunde.

Cons:

Allt kunde varit bättre. Tänk dig ett ödsligt, lite illaluktande och slitet församlingshem så får du de allmänna ytorna. Rummet kändes mycket sämre än ett fängelserum med fläckiga väggar och läskig ”konst” på väggarna. Badrummet var som ett sämre på nått gammalt pappersbruk.

2026-10-08 • via Nuitee
B
Birgit • couple • de
3
Für das Angebot ist das überteuert
Pros:

Lediglich die Lage

Cons:

Wurde als Konferenzhotel angeboten, hat aber eher den Charme einer Jugendherberge

2026-10-08 • via Nuitee
H
Harry • family_with_children • nl
1
Naar
Pros:

-

Cons:

Alles, Het hotel is uitgeleefd en zeer gedateerd. Restaurant dat er zou zijn bestond niet. Volgens een personeelslid wordt het hotel binnenkort gesloten voor een renovatie.

2026-10-08 • via Nuitee
R
rachel • solo_traveller • gb
10
Excellent value for money - friendly, helpful staff. I will be back :)
Pros:

I stay here regularly and would recomend it. It's in a lovely location with loads of free carparking. The staff are friendly and helpful and they pre send all the check in information which is very easy to follow.

Cons:

Nothing - this is a great value hotel.

2026-10-07 • via Nuitee