Hotel Best San Diego

Hotels
Best Hotels
8.2 (1126 reviews)
Penedes, 23-27 , Salou , es

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food variety
Cons:
Cleanliness issues
Inconsistent entertainment
Poor food quality

Categories

Cleanliness
7.28
The bathroom was filthy and the hotel cleanliness was criticized in reviews.
Service
8.75
The staff were generally friendly and helpful, including bartenders praised in the reviews.
Location
9.29
Multiple reviews highlighted the excellent location, close to beaches, shops, and restaurants.
Room Quality
8.24
Rooms were noted as good and cleaned regularly, but some inconsistency in comfort reported.
Amenities
8.27
Amenities mentioned were satisfactory; however, there were concerns about entertainment activities.
Value for Money
7.73
Some guests felt disappointed with the inclusivity of all-inclusive services.
Food and Beverage
7.78
Food quality received mixed reviews, with some praising it and others mentioning poor quality.
Overall Experience
8.25
Overall, guests had a positive experience despite some significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:01

Property Description

Ideal Location near Levante Beach
Hotel Best San Diego is conveniently situated just 200 meters from Salou’s beautiful Levante Beach, offering guests easy access to the sun, sand, and sea.

Relaxing Outdoor Pool and Hot Tub
Unwind and soak up the sun at the hotel's outdoor swimming pool and hot tub, perfect for a refreshing dip or leisurely lounging.

Delightful Dining and Entertainment Options
Indulge in buffet cuisine at the on-site restaurant, savor a drink or snack at the hotel bar or terrace, providing a variety of dining and entertainment choices.

Book your stay at Hotel Best San Diego now for a memorable beachside getaway in Salou!

Important information:

Please note that air conditioning is only available from 15 June until 15 September.

When booking full board, please note that drinks are not included.

Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1126 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 8.25
D
Davide family_with_children pt
5
Cons:

Limpeza

2026-01-19 via Nuitee
A
Armando family_with_children pt
10
Pros:

Hotel incrível, jantar variado todos os dias, funcionários super simpáticos, ótima localização.

Cons:

Os elevadores talvez por serem só 2, tornavam-se super lentos.

2026-01-19 via Nuitee
C
Cindy family_with_children gb
7
Un séjour agréable dans l’ensemble
Pros:

Le personnel était très gentil et aimable.
La localisation de l’hôtel est bien, proche des plages et de la rue principale avec plein de magasins.
Les animateurs sont sympas, les animations du soir étaient cool, les enfants ont bien aimé.
Les piscines étaient bien, assez grande même en période d’été.

Cons:

L’état de notre baignoire n’était pas acceptable pour un soit disant 4* , une grosse plaque de ciment manquante, nous avons fait la remarque mais rien n’a été fait.
Le ménage des femmes de ménage est très bâclé, miroir pas nettoyé, la literie n’est pas changée.
Il y avait souvent une odeur d’égout dans l’hôtel.
Si vous n’avez pas pris la formule tout inclus vous n’avez pas de boisson lors du repas du dîner, toutes les boissons sont payantes ainsi que l’eau.

2026-01-19 via Nuitee
M
Melisa family_with_children gb
10
Absolutely perfect
Pros:

The breakfast was perfect every morning.
The room was cleaned perfectly everyday.
The staff was very very helpful with a situation me and my family had.
The atmosphere was exactly what you would expect for a nice relaxing holiday.
I have been to this hotel 4 times in the past 3 years and I’m already looking forward to booking for next year to come back again!
I highly recommend this hotel to everyone!

Cons:

Honestly, there was nothing me and my family didn’t like.
We actually came from another hotel because that hotel was not what any of us expected.

2026-01-19 via Nuitee
J
Joaquim couple es
8
2026-01-19 via Nuitee
F
Franck couple fr
8
Très agréable séjour. Hotel très bien placé.
Pros:

Emplacement

Cons:

Manque de renouvellement dans les buffets d'entrées et de desserts
Tarif parking prohibitif en période hors saison

2026-01-19 via Nuitee
S
Silva family_with_children fr
5
Moyen
Pros:

L’équipe très gentille

Cons:

La propreté n’était pas au top un bout de mouchoir qui est resté toute la semaine sous le lit les bruit de chaise du restaurant en bas vu que nous étions au premier étage piscine pas très propre nous avons pas pu en profiter malheureusement.

2026-01-19 via Nuitee
J
Jose manuel couple es
6
Buena y tranquila
Pros:

La comida estaba muy bien

Cons:

La ubicación,creía estar cerca d la playa pero llano y no

2026-01-19 via Nuitee
E
Esther family_with_children ie
8
2026-01-19 via Nuitee
L
Lidia couple es
5
Descanso
Pros:

La habitación y el buffet era muy variado.

Cons:

Que no había entrenamiento ni música durante el día / noche. A las 23.30 cerraban el bar y los pocos juegos que habían y teníais que irte fuera.
Se nos rompió un fusible del aire y tuvimos que bajar varias veces a recepción a reclamar, nadie nos avisó que estuviera arreglado.

2026-01-19 via Nuitee
L
Laura couple es
6
No volveria a pagar tanto dinero por dos noches
Pros:

La piscina

Cons:

Limpieza la justa.
Una media pensión en la que no entra la bebida… son detalles que se podrían avisar

2026-01-19 via Nuitee
V
véronica couple fr
10
Séjour parfait
Pros:

Repas très diversifié
Parfait

Cons:

Dommage que les animatrices ne parlent pas français.

2026-01-19 via Nuitee
C
Candide couple fr
7
Personnel très bien..emplacement pratique. Chambre confortable et assez calme.
Pros:

Personnel top..
Emplacement pratique.
Chambre correctes et assez calmes ...malgré la fréquentation.
Buffet très correct.

Cons:

Trop de monde dans une seule piscine avec une eau trouble...trop Bruyant...
Le all inclusive soit disant...belle arnaque...cocktails bidons ...pales copies des vrais imbuvables...juste correct sur les sodas ...

2026-01-19 via Nuitee
Z
Zaire family_with_children fr
10
Rien à dire c était parfait on reviendra avec plaisir , c était super propre et agréable
Pros:

La propreté , le petit déjeuner parfait vraiment au top !

Cons:

Rien !

2026-01-15 via Nuitee
K
karolinajG7244FX Friends getaway
10
THE BEST BARTENDERS
Pros:

We were in Salou in the beginning of Septemer with a group of friends. Our stay was fenomenal, same as the bartenders - David, Duran, Juan Carrlos, shoutout for them for making our stay incredible. Good drinks and amazing vibe, thanks. And ofc Cristina and Maria.

Karolina, Aleksandra, Maja & Monika

2025-11-01 via Tripadvisor
S
Salgueiro couple ch
8
Agradável
Pros:

Sítio muito cómodo, a noite bastante cilencioso para descansar

Cons:

Oh elevador quase sempre avariado e muita espera

2025-10-09 via Nuitee
C
ChazzaSprout Family Essex, England
10
Brilliant location, nice hotel, great food
Pros:

Hotel was clean and tidy, staff very friendly and helpful. Especially bar staff David and Ivan! Location was perfect, beach, shops and restaurants all within 5 minutes walk. Plenty of food choice at the buffet. Definitely recommend.

2025-10-02 via Tripadvisor
M
miklose2022 Family
2
Negative opinion
Pros:

We had a terrible experience during our stay. The bathroom was filthy. No staff spoke English except at the reception. The food in the restaurant was boring, the black mussels at one dinner were of particularly poor quality and not suitable. The restaurant staff either did not speak English or pretended not to when you asked them for something.

2025-10-02 via Tripadvisor
C
Cruiser513133 Family
4
Nightmare hotel
Pros:

1st night kept awake with hen party till 3am next door why would you put these people next to familys and older people? when they left we had stag do across hall so we basically never slept. Lifts never working and filthy not good when you are on 5th floor. Cleaners great rooms kept tidy. Bar staff good until you ask for chips or toastie which we have already paid for in all inclusive why offer these things if the staff make you feel awkward. Food at dinner in evening was very poor indeed. Sport school kids arrived shouting swearing playing loud music at pool day and night all reported you did nothing about the behaviour in fact Maria let them carry on until managers came out and she saw them. You say entertainment was included she did 1 quiz and 3 games of water polo the whole week do not quite know what she is employed to do.. We also have worked all year to pay for a holiday all inclusive inc entertainment.our 2nd time here it has went downhill its a nightmare will never reurn. Was absolutely fantastic 2years ago when we 1st came now its a school kids and hen stag hotel. Do not recommend at all terrible place. They are not interested just want to make money.

2025-10-01 via Tripadvisor
Q
Q4781JXkarenw Family
10
A friendly, clean hotel with great food in a good location.
Pros:

Great location, close to beaches but away from the main strip. The rooms were plenty spacious enough and spotlessly clean, as was the entire hotel. The pool area was lovely with plenty of sunbeds. The quality of the food was excellent with a wide range of choice every day. The staff were professional, approachable and friendly - all in all we couldn't have asked for a better hotel and would definitely stay there again should we visit the same area.

2025-09-30 via Tripadvisor