Mandala Medellín Belén By GyC Hotels

Hotels
7.8 (1463 reviews)
Cll 30 Nº 74 - 50 , Medellín , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited room amenities

Categories

Cleanliness
6.7
Several reviews mentioned issues with cleanliness, including dirty sheets.
Service
8.7
Positive remarks were made about the friendliness and assistance of the staff.
Location
8.7
The location is praised for being near commerce and safe.
Room Quality
6.7
Guests noted that rooms lacked windows, felt cramped, and had noise issues.
Amenities
8
Amenities were generally acceptable but could be improved, consistent with the hotel's rating.
Value for Money
7.7
Guests felt that value could vary depending on room conditions and added fees.
Food and Beverage
8.7
Breakfast received high praise for taste and quality.
Overall Experience
7.2
The overall sentiment is mixed, with some positive aspects overshadowed by negative room experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Strategic Location
The Hotel Mandala Belen is perfectly situated near restaurants, cultural parks, and tourist attractions, making it an ideal choice for travelers looking to explore the vibrant city. Just a short distance away from Publito Paisa and Belén's main park, convenience is at your doorstep.

Modern Comfort
With 49 rooms designed with a modern and warm character, we ensure a comfortable and memorable stay for all our guests. Our rooms are tailored to provide the best experience of comfort, allowing you to relax and unwind in style.

Convenient Amenities
Our hotel features an elegant dark grey façade, a co-working area, a cozy coffee corner, and a souvenir shop for your convenience. Enjoy excellent Wi-Fi, onsite parking, and interact with our highly trained staff who are dedicated to making your stay exceptional.

Book your stay at Hotel Mandala Belen now for an unforgettable experience!

Important information:

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.8
Based on 1463 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 6.7
Amenities: 8
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 7.2
D
Daniela • solo_traveller • co
9
2026-05-08 • via Nuitee
P
Palacio • solo_traveller • co
8
Cons:

La television si es pésima

2026-05-07 • via Nuitee
P
pineda • solo_traveller • co
1
Pros:

Ubicación

Cons:

El desayuno en un poquitico y las empleadas qué reparten el desayuno super malaclase

2026-05-07 • via Nuitee
R
Robledo • solo_traveller • co
10
2026-05-04 • via Nuitee
M
Matthew • solo_traveller • ca
6
Not entirely horrible but not good either
Pros:

The breakfast was fine, and price was cheap. My room was a “Suite” with a/c and a jacuzzi style bathtub, but the lighting in the room was 50% broken or faulty. Staff were friendly but seemed nonchalant in their awareness.

Cons:

To sum things up, this hotel sucks. You get what you pay for. I thought it would be conveniently close to the regional airport but because of 1 way and divided streets, and traffic, it took 30 mins to get there in taxi. I could have walked faster. The beds suck, they are uncomfortable and the kind you would find in a pay-by-the-hour Motel. Elevator is junk and I was scared to even use it. I wish it was an overall better hotel because $29CDN/night is hard to beat; unfortunately, it isn’t.

2026-05-01 • via Nuitee
S
scania • solo_traveller • pa
10
2026-04-30 • via Nuitee
M
Mario • couple • co
5
buena
Pros:

El desayuno normal, igual que la ubicación

Cons:

Quedamos hospedados en el segundo piso, tuvimos mucho ruido, tanto el personal de cafetería como los mismos huéspedes

2026-04-28 • via Nuitee
J
Juan • solo_traveller • co
4
Experiencia que se puede mejorar.
Pros:

Para comenzar la ubicación bastante buena fácil de llegar, estacionamiento perfecto al lado de la recepción. Recepcionista amable.
Habitación normal nada que ver con las fotos que posiblemente fueron retocadas o muy bien hechas para generar buena impresión. Baño: Ducha no muy limpia, se informó a recepción para que la limpiarán.
Ropa de cama: Preferimos usar nuestras almohadas y cobijas. Desayuno: Básico buen sabor aunque la atención en el restaurante podría mejorar bastante. Ruido: Habitación con ventana hacia la avenida mucho ruido en la noche, además de un sonido agudo cada minuto no se si era una alarma o una cerradura. Agua Caliente: Se demora 3 minutos en llegar y dirá un minuto caliente.
No quiero decir que el hotel es malo solo doy como referencias algunos puntos que deberían mejorar para bien. Valioso el Lobby con café caliente. Muchas gracias.

2026-04-27 • via Nuitee
A
Angel • solo_traveller • jm
8
Pros:

The helpfulness of the staff

Cons:

There was no proper ventilation, so molds were in the bathroom ceiling. Breakfast options were the same every day. They can add fruits to the menu. The water in the shower was a bit inconsistent, I would have the hot water on, but in the middle of rising here comes cold water, and I wait a little for it to be warm again.

2026-04-24 • via Nuitee
D
Daniel • solo_traveller • co
6
Pros:

Desayuno incluido, personal amable

Cons:

Cama incómoda, baño con fugas

2026-04-19 • via Nuitee
B
Beatriz Elena • solo_traveller • co
10
2026-04-14 • via Nuitee
C
CLAUDIA • solo_traveller • mx
7
2026-04-14 • via Nuitee
A
Alejandro Ruiz • family_with_children • ec
7
2026-04-12 • via Nuitee
C
Camilo • family_with_children • co
8
Pros:

El parqueadero

Cons:

Un daño de salida de agua en el baño

2026-04-07 • via Nuitee
C
Carolina • couple • us
1
Pros:

Nothing

Cons:

The place was very small, no ventilation

2026-04-07 • via Nuitee
E
Enrique Javier • family_with_children • co
10
Pros:

Muy buena atención

2026-04-06 • via Nuitee
G
Giovanni • family_with_children • co
8
2026-04-05 • via Nuitee
Y
Yeraldin • couple • co
10
Todo estuvo Super chévere
Pros:

Todo nos gusto muy bonito y limpio los desayunos súper deliciosos ya es la segunda vez que nos quedamos aquí en el hotel mandala y nos ha gustado mucho Super recomendado.

2026-04-05 • via Nuitee
F
Filomena Rasmijn • family_with_children • nl
7
Hotel op zich is prima, maar voor iemand met medische klachten niet geschikt
Pros:

De locatie

Cons:

Voor rolstoel gebruiker niet makkelijk
Kamer was te klein voor rolstoel
Water duurt te lang om warm te worden
Badkamer klein met te hoog opstap voor persoon die slecht ter been is

2026-04-02 • via Nuitee
L
Luz Mery • family_with_children • co
9
2026-04-02 • via Nuitee