Mandala Hotel Belen

Hotels
7.8 (1422 reviews)
Cll 30 Nº 74 - 50 , Medellín , co

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited room amenities

Categories

Cleanliness
6.7
Several reviews mentioned issues with cleanliness, including dirty sheets.
Service
8.7
Positive remarks were made about the friendliness and assistance of the staff.
Location
8.7
The location is praised for being near commerce and safe.
Room Quality
6.7
Guests noted that rooms lacked windows, felt cramped, and had noise issues.
Amenities
8
Amenities were generally acceptable but could be improved, consistent with the hotel's rating.
Value for Money
7.7
Guests felt that value could vary depending on room conditions and added fees.
Food and Beverage
8.7
Breakfast received high praise for taste and quality.
Overall Experience
7.2
The overall sentiment is mixed, with some positive aspects overshadowed by negative room experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Strategic Location
The Hotel Mandala Belen is perfectly situated near restaurants, cultural parks, and tourist attractions, making it an ideal choice for travelers looking to explore the vibrant city. Just a short distance away from Publito Paisa and Belén's main park, convenience is at your doorstep.

Modern Comfort
With 49 rooms designed with a modern and warm character, we ensure a comfortable and memorable stay for all our guests. Our rooms are tailored to provide the best experience of comfort, allowing you to relax and unwind in style.

Convenient Amenities
Our hotel features an elegant dark grey façade, a co-working area, a cozy coffee corner, and a souvenir shop for your convenience. Enjoy excellent Wi-Fi, onsite parking, and interact with our highly trained staff who are dedicated to making your stay exceptional.

Book your stay at Hotel Mandala Belen now for an unforgettable experience!

Important information:

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.8
Based on 1422 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 6.7
Amenities: 8
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 7.2
F
Fabio Ricardo • solo_traveller • co
7
Pros:

Todo ordenado.

2026-03-14 • via Nuitee
A
Alfredo • couple • co
9
2026-03-10 • via Nuitee
G
Gomez Villa • family_with_children • co
10
Pros:

El trato del personal, la habitación muy cómoda

2026-03-06 • via Nuitee
G
GABRIEL • solo_traveller • co
8
Un lugar de paso
Pros:

Buena actitud del personal

Cons:

POCOS canales de TV y falto shampoo y acondicionador en el baño

2026-03-02 • via Nuitee
E
Erika • family_with_children • co
9
2026-02-27 • via Nuitee
R
Ricardo • couple • co
5
Pros:

El desayuno excelente, pero la atención en el check-in es muy fegular

Cons:

El trato del empleado en el check-in

2026-02-27 • via Nuitee
G
Gabriela • family_with_children • co
5
2026-02-26 • via Nuitee
P
Perla • couple • co
1
Horrible en todo sentido
Pros:

Solo me gustó la ubicación

Cons:

No sé por dónde empezar, desde los colchones y almohadas extremadamente incómodos, has el desayuno súper maluco o el montón de ruido que siempre hay, no se puede dormir tranquilo porque empiezan desde 6 am a hacer aseo y golpear las puertas durísimo además en las noches también hay mucho ruido porque todo se escucha de las habitaciones contiguas y ya se imaginarán que ruidos se oyen, pedimos un cambio de almohada y que no era posible porque solo las camareras tienen acceso a eso, entonces nos tocó una noche más dormir con ese ladrillo de almohada

2026-02-23 • via Nuitee
A
Atehortua • couple • co
5
Pros:

Muy buena ubicación si vas a estar en los alrededores

Cons:

Muy incómoda la cama y almohadas, no pudimos descansar bien

2026-02-22 • via Nuitee
G
Garcia • solo_traveller • co
10
2026-02-11 • via Nuitee
C
CAROLINA • couple • co
9
Pros:

Si

2026-02-11 • via Nuitee
C
Cesar • couple • co
8
2026-02-09 • via Nuitee
J
johana • solo_traveller • co
3
Terrible
Pros:

Nada

Cons:

Falta de mantenimiento mal olor ni el sanitario tenía manija

2026-01-30 • via Nuitee
C
Cunalata • solo_traveller • ec
9
2026-01-29 • via Nuitee
G
GIOVANNY • extended_group • co
7
Pros:

La ubicación.

Cons:

Falta aislamiento del ruido externo (está sobre una avenida).

2026-01-29 • via Nuitee
C
Cceron • extended_group • co
5
2026-01-27 • via Nuitee
M
Maria Alejandra • family_with_children • co
9
2026-01-25 • via Nuitee
J
Juan • family_with_children • co
7
2026-01-25 • via Nuitee
C
Carolina • family_with_children • co
8
Pros:

El desayuno

2026-01-21 • via Nuitee
D
Daniel España • family_with_children • co
9
Pros:

Las instalaciones

Cons:

No aplica

2026-01-21 • via Nuitee