Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean facilities
Cons:
Issues with cleanliness
Limited amenities
Value for money concerns

Categories

Cleanliness
7.89
Some reviews highlighted issues with cleanliness, such as dirty curtains and other hygiene concerns.
Service
9.16
Received favorable mentions for the helpful reception staff despite some negative feedback.
Location
9.4
Commonly praised for excellent location near the train station and city center.
Room Quality
7.85
Concerns raised about the condition of rooms, including cold temperatures and bad plumbing.
Amenities
7.88
Lacked some amenities such as kettles and extra pillows, affecting overall satisfaction.
Value for Money
7.84
Some guests felt the price did not match the quality of the room and services.
Food and Beverage
8.39
Breakfast received positive feedback for variety and quality, although some thought it could be better.
Overall Experience
8.76
Overall mixed feedback but balanced with notable positives leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location

Comfortable Rooms

Delicious Dining Options

Experience the vibrant city of Kraków at Ibis Kraków Stare Miasto, conveniently located near the train station. Relax in our cozy rooms with modern amenities. Indulge in a delicious breakfast buffet at Oopen Pasta & Grill. Explore nearby attractions like the Main Market Square and Wawel Castle. Book your stay now for an unforgettable experience in Kraków!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 65 per day.

Location

Guest Reviews

8.4
Based on 5282 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.76
L
Liudmyla family_with_children gb
9
Pros:

Location, easy access, staff, super clean

Cons:

No drinking water was provided

2026-07-04 via Nuitee
A
ANDRZEJ solo_traveller pl
9
2026-07-04 via Nuitee
A
Anna solo_traveller ua
8
2026-07-04 via Nuitee
A
Andrius solo_traveller lt
10
2026-07-04 via Nuitee
B
BEATA couple se
8
2026-07-03 via Nuitee
B
Beata extended_group pl
9
Pros:

Nocleg był tylko w związku z podróżą na wakacje z wylotem z Krakowa. Hotel był do tego celu doskonały, bo bardzo blisko dworca Kraków Główny - tam przyjechaliśmy z naszego miasta i łatwo było się dostać na Lotnisko Kraków-Balice. Hotel w nowym budynku , czysty i wygodny.

2026-07-03 via Nuitee
V
Viktoriia family_with_children ca
10
2026-07-03 via Nuitee
E
Ewa family_with_children pl
8
2026-07-03 via Nuitee
E
Elias solo_traveller fi
8
2026-07-03 via Nuitee
F
FANGYU couple jp
8
Pros:

駅から近い
テーブルが広くて使いやすい

Cons:

シャワーの水圧弱め

2026-07-02 via Nuitee
V
VladyslavSh solo_traveller ua
7
2026-07-01 via Nuitee
A
Adam couple pl
10
Great location for a weekend getaway
Pros:

Great place close to the old town and railways station

Cons:

N/A

2026-07-01 via Nuitee
B
barbusenko solo_traveller ua
7
2026-07-01 via Nuitee
B
Bonita couple pl
9
Bardzo udany pobyt (mimo bardzo dokuczliwego upału). Zimna woda gazowana
Pros:

świetna lokalizacja - kilka minut od dworca PKP, można podjechać do hotelu tramwajem linii 3 - przystanek tramwajowy tuż przy hotelu. Do Bramy Floriańskiej ok.15 minut pieszo. Wracając z Rynku głównego można podjechać do hotelu autobusem linii 304 (przystanek na ulicy Kurnik), albo tramwajem linii 3 z przystanku przy Galerii Krakowskiej.
Bardzo dobrym rozwiązaniem jest możliwość korzystania z dystrybutora wody dostępnym na każdym piętrze - do wyboru woda mocno schłodzona gazowana, niegazowana i ciepła. Przy upałach to było super !
W pokoju bardzo czysto.

Cons:

Nie mamy uwag. Na pobyt kilkudniowy - hotel polecamy, szczególnie przy podróży koleją.

2026-07-01 via Nuitee
M
Małgorzata solo_traveller pl
9
2026-07-01 via Nuitee
P
Paweł solo_traveller pl
8
2026-07-01 via Nuitee
I
Ira Alan solo_traveller us
1
2026-06-30 via Nuitee
H
Heuifen couple tw
9
Pros:

Near train station and bus station

2026-06-30 via Nuitee
G
Gosia Szachowicz solo_traveller pl
10
2026-06-30 via Nuitee
P
Piotr solo_traveller pl
10
2026-06-30 via Nuitee