Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean facilities
Cons:
Issues with cleanliness
Limited amenities
Value for money concerns

Categories

Cleanliness
7.89
Some reviews highlighted issues with cleanliness, such as dirty curtains and other hygiene concerns.
Service
9.16
Received favorable mentions for the helpful reception staff despite some negative feedback.
Location
9.4
Commonly praised for excellent location near the train station and city center.
Room Quality
7.85
Concerns raised about the condition of rooms, including cold temperatures and bad plumbing.
Amenities
7.88
Lacked some amenities such as kettles and extra pillows, affecting overall satisfaction.
Value for Money
7.84
Some guests felt the price did not match the quality of the room and services.
Food and Beverage
8.39
Breakfast received positive feedback for variety and quality, although some thought it could be better.
Overall Experience
8.76
Overall mixed feedback but balanced with notable positives leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location

Comfortable Rooms

Delicious Dining Options

Experience the vibrant city of Kraków at Ibis Kraków Stare Miasto, conveniently located near the train station. Relax in our cozy rooms with modern amenities. Indulge in a delicious breakfast buffet at Oopen Pasta & Grill. Explore nearby attractions like the Main Market Square and Wawel Castle. Book your stay now for an unforgettable experience in Kraków!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 65 per day.

Location

Guest Reviews

8.4
Based on 5100 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.76
V
Vanessa • extended_group • pt
8
Localização é o ponto forte deste hotel
Pros:

O Hotel fica muito bem localizado; muito perto da Estação Central de comboios/autocarros, ideal para quem chega de comboio do aeroporto. É também desta estação que partem comboios e autocarros para Auschwitz. Tem uma estação de tram mesmo à porta do hotel e em 15 minutos chega-se facilmente a pé à Praça do Mercado em Cracóvia. O pequeno-almoço é bom e suficiente.

Cons:

Nada a apontar.

2026-05-09 • via Nuitee
J
Józef • solo_traveller • pl
10
2026-05-09 • via Nuitee
D
Daniel • solo_traveller • pl
9
Pros:

ok

2026-05-08 • via Nuitee
B
Barbara • extended_group • pl
8
Polecam
Pros:

Wszystko ok. Pokój był dostępny już od 11.00

2026-05-08 • via Nuitee
A
Alexander • solo_traveller • de
7
Nächstes Mal woanders
Pros:

Das Frühstück war ok, gute Lage

Cons:

Der Preis stimmt nicht - das Hotel liegt an einer Kreuzung und Strassenbahnhaltestelle und hat keine Schalldämmung, man hört daher den Strassenlärm gut mit, das Zimmer ist sehr spartanisch wie in einem Hostel eingerichtet und den Schreibtisch musste ich erst sauber wischen, das nächste Mal werde ich ein anderes Hotel nehmen

2026-05-07 • via Nuitee
öztürk • solo_traveller • tr
4
Pros:

Location is good.

Cons:

The rooms are like old people dormiyori

2026-05-06 • via Nuitee
P
Patrizia • solo_traveller • it
8
Pros:

Vicino al centro con parcheggio comodo.

2026-05-06 • via Nuitee
J
JON • solo_traveller • es
9
Pros:

Limpieza

2026-05-06 • via Nuitee
X
xabier • couple • es
9
Pros:

EXCELENTE UBICACION
BUEN DESAYUNO
CAMA CONFORTABLE

Cons:

NADA

2026-05-05 • via Nuitee
M
Mimmogsx • solo_traveller • it
8
Ottimo soggiorno
Pros:

Pulizia e ordine, colazione abbondante e di qualità, acqua gratis fuori le stanze

Cons:

Presa elettrica accanto al letto non presente, soltanto da un lato, avrei aggiunto qualche dolce in più nella colazione e per chi soggiornerebbe per una settimana non varia giornalmente ma sempre la stessa, frigobar non presente

2026-05-05 • via Nuitee
M
Marie • couple • fr
9
normal
Pros:

les draps étaient mal ajustés

Cons:

les femmes de chambres étaient très matinales elles frappaient à la porte a partir de 9h pour faire la chambre à deux reprises

2026-05-05 • via Nuitee
O
OKSANA • extended_group • ua
7
Нормально
Pros:

Розташування чудове.

Cons:

Потрібно випрати занавіски.

2026-05-04 • via Nuitee
S
Simone • solo_traveller • it
8
2026-05-04 • via Nuitee
I
IOANNIS SOFIANOS • extended_group • cy
10
Pros:

ONE OF THE BEST HOTEL IN KRAKOW

2026-05-04 • via Nuitee
A
Anna • solo_traveller • ua
10
2026-05-04 • via Nuitee
G
Giuseppe • couple • it
9
2026-05-03 • via Nuitee
J
jacek • solo_traveller • pl
8
2026-05-03 • via Nuitee
R
Roland • couple • no
8
Pros:

It was convenient and great value.

Cons:

Bit of a smell from the drains. Didn't affect me, but my wife picked it up.

2026-05-02 • via Nuitee
S
Svitlana • solo_traveller • ua
9
2026-05-02 • via Nuitee
M
Maria • solo_traveller • ie
8
2026-05-02 • via Nuitee