Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean facilities
Cons:
Issues with cleanliness
Limited amenities
Value for money concerns

Categories

Cleanliness
7.89
Some reviews highlighted issues with cleanliness, such as dirty curtains and other hygiene concerns.
Service
9.16
Received favorable mentions for the helpful reception staff despite some negative feedback.
Location
9.4
Commonly praised for excellent location near the train station and city center.
Room Quality
7.85
Concerns raised about the condition of rooms, including cold temperatures and bad plumbing.
Amenities
7.88
Lacked some amenities such as kettles and extra pillows, affecting overall satisfaction.
Value for Money
7.84
Some guests felt the price did not match the quality of the room and services.
Food and Beverage
8.39
Breakfast received positive feedback for variety and quality, although some thought it could be better.
Overall Experience
8.76
Overall mixed feedback but balanced with notable positives leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location

Comfortable Rooms

Delicious Dining Options

Experience the vibrant city of Kraków at Ibis Kraków Stare Miasto, conveniently located near the train station. Relax in our cozy rooms with modern amenities. Indulge in a delicious breakfast buffet at Oopen Pasta & Grill. Explore nearby attractions like the Main Market Square and Wawel Castle. Book your stay now for an unforgettable experience in Kraków!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 65 per day.

Location

Guest Reviews

8.4
Based on 5197 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.76
K
Karina • couple • ua
9
2026-06-13 • via Nuitee
A
Alain • couple • pl
7
Au total, tres bon sejour .
Cons:

L'absence, dans la chambre, de fer a repasser ainsi que l'absence d'une bouillioire, de tasses, de sachets de the, sucre et. cafe permettant de se preparer une boisson.. C'est aujourd'hui un dtandard meme dans un hotel de gamme moyenne comme Ibis.

2026-06-13 • via Nuitee
O
OLHA • couple • ua
10
Я буду останавливаться всегда здесь
Pros:

Все чисто и удобно. Быстро добраться

2026-06-13 • via Nuitee
V
Viktoria • family_with_children • ua
10
2026-06-13 • via Nuitee
J
Jatuporn • couple • nl
9
A few steps to Krakow Glowny!
Pros:

Good location, clean and comfortable.
Hotel provides cold and hot water.
Helpful and nice staff. Easy check out until 12:00 hr that’s great.

Cons:

Some rooms can be noisy.

2026-06-13 • via Nuitee
J
Jonida • solo_traveller • al
10
2026-06-12 • via Nuitee
محمد • couple • sa
6
زين
Pros:

قربه من المحطه بس

Cons:

الغرفه ضيقه جدا

2026-06-12 • via Nuitee
M
Maciej • solo_traveller • pl
8
2026-06-12 • via Nuitee
J
Jurek • solo_traveller • pl
7
Pros:

Klimatyzacja w pokoju nie działała

Cons:

Chec pomocy przez personnel

2026-06-12 • via Nuitee
Łukasz • solo_traveller • pl
8
2026-06-12 • via Nuitee
V
VIKTORIIA • solo_traveller • ua
10
2026-06-11 • via Nuitee
N
Natalia2201 • extended_group • pl
7
2026-06-11 • via Nuitee
H
Halyna • solo_traveller • ua
8
2026-06-10 • via Nuitee
P
Pablo • solo_traveller • gb
7
It's a nice hotel but it's a low end chain.
Pros:

Reasonably priced and well located. Good sized room and breakfast was good but not exciting. The water fountain in the corridor was a nice touch.

Cons:

I had a bathroom for disabled people and the chair in the shower area took up too much space and I much prefer a shower cubicle to a shower curtain. No tea/coffee making facilities which for the price, although a late booking, would be expected elsewhere.

2026-06-10 • via Nuitee
P
Popa • solo_traveller • ro
9
2026-06-09 • via Nuitee
L
Leszczynski • solo_traveller • pl
10
2026-06-09 • via Nuitee
P
phone • family_with_children • ua
9
Для проживания на 1 ночь, как было у нас, - отличный ввриант.
Pros:

Чисто, приятно, доброжелательно

Cons:

Утром в кулере не было воды, нужно бы следить за этим.

2026-06-09 • via Nuitee
A
Anatoliy • solo_traveller • ua
8
2026-06-09 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-06-08 • via Nuitee
M
Mirosława • couple • pl
8
2026-06-08 • via Nuitee