Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean facilities
Cons:
Issues with cleanliness
Limited amenities
Value for money concerns

Categories

Cleanliness
7.89
Some reviews highlighted issues with cleanliness, such as dirty curtains and other hygiene concerns.
Service
9.16
Received favorable mentions for the helpful reception staff despite some negative feedback.
Location
9.4
Commonly praised for excellent location near the train station and city center.
Room Quality
7.85
Concerns raised about the condition of rooms, including cold temperatures and bad plumbing.
Amenities
7.88
Lacked some amenities such as kettles and extra pillows, affecting overall satisfaction.
Value for Money
7.84
Some guests felt the price did not match the quality of the room and services.
Food and Beverage
8.39
Breakfast received positive feedback for variety and quality, although some thought it could be better.
Overall Experience
8.76
Overall mixed feedback but balanced with notable positives leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location

Comfortable Rooms

Delicious Dining Options

Experience the vibrant city of Kraków at Ibis Kraków Stare Miasto, conveniently located near the train station. Relax in our cozy rooms with modern amenities. Indulge in a delicious breakfast buffet at Oopen Pasta & Grill. Explore nearby attractions like the Main Market Square and Wawel Castle. Book your stay now for an unforgettable experience in Kraków!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 65 per day.

Location

Guest Reviews

8.4
Based on 4807 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.76
E
Eunkyung family_with_children kr
9
Pros:

침대와 욕실 모두 상태 좋아요.

Cons:

구시가까지는 좀 걸어야해요.

2026-03-28 via Nuitee
E
Elnur solo_traveller az
4
2026-03-28 via Nuitee
A
Anatoliy family_with_children kr
8
2026-03-28 via Nuitee
M
Miroslav family_with_children sk
10
2026-03-27 via Nuitee
A
AlpEr solo_traveller tr
7
2026-03-27 via Nuitee
D
Debbie couple gb
10
Pros:

Hotel is spotlessly clean and an easy 10 minute walk to the old town good breakfast too .

Cons:

Nothing but note no kettle for tea and coffee .

2026-03-27 via Nuitee
A
Anhelina family_with_children cz
10
2026-03-27 via Nuitee
E
Emil solo_traveller se
9
Było normalnie.
2026-03-27 via Nuitee
P
Paulina family_with_children pl
9
Pros:

Bardzo udany pobyt i zdecydowanie miejsce warte polecenia. Pokój był czysty, komfortowy i dobrze wyposażony, dzięki czemu można było naprawdę odpocząć. Obsługa hotelu była miła, profesjonalna i zawsze gotowa do pomocy.

Dużym atutem jest lokalizacja — hotel znajduje się blisko dworca, co jest ogromnym ułatwieniem, szczególnie przy krótkich pobytach. Na plus również możliwość bezkontaktowego wymeldowania się, nawet bardzo wcześnie rano, co daje dużą elastyczność. Dodatkowo recepcja działa 24 godziny na dobę, więc można liczyć na wsparcie o każdej porze.

Całość oceniam bardzo pozytywnie i z chęcią skorzystam z tego miejsca ponownie.

2026-03-26 via Nuitee
A
aynur solo_traveller me
8
Rahat
Pros:

Konumu güzel, old town’a , alışveriş merkezine yakın

Cons:

Genel olarak iyi

2026-03-26 via Nuitee
V
Vanessa Giorgia solo_traveller it
9
Tutto ok
Pros:

Posizione ottima , hotel accogliente ,pulito staff veramente gentile ci si sente a casa

Cons:

Nulla

2026-03-26 via Nuitee
Z
Zaneta couple pl
8
2026-03-26 via Nuitee
R
Ricky family_with_children gb
10
2026-03-25 via Nuitee
E
Ewa family_with_children pl
9
2026-03-25 via Nuitee
C
ciulciul couple it
10
Un soggiorno da ripetere!!
Pros:

ottima posizione per passeggiare verso il centro

Cons:

nulla

2026-03-24 via Nuitee
K
Konrad family_with_children gb
10
Pros:

Lovely, clean room, working TV with sports and movies channels. Nice shower and comfortable bed. Hotel was quiet during the night inside and no noises from the outside.

2026-03-23 via Nuitee
A
alessio vincenzo couple it
10
Lo consiglio
Pros:

Pulizia e ottima colazione come sempre in un ibis. Posizione ottima vicino a mezzi pubblici

2026-03-23 via Nuitee
E
Edyta couple pl
10
Pros:

Czystość, miły personel oraz lokalizacja w stosunku do dworca PKP

2026-03-23 via Nuitee
M
Mohamed family_with_children ma
9
2026-03-23 via Nuitee
J
Jacek_Mar family_with_children pl
10
2026-03-23 via Nuitee