Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Minor cleanliness issues
Pool needs maintenance

Categories

Cleanliness
8.3
Some guests noted minor cleanliness issues, especially near the pool area.
Service
9.8
Guests praised the staff for their friendliness and helpfulness.
Location
9.8
The hotel is well-situated for exploring, near historical sites and vibrant areas.
Room Quality
9.3
Rooms are spacious and comfortable, with good amenities.
Amenities
8.3
Some amenities may need maintenance, particularly the pool area.
Value for Money
9.3
Guests felt they received good value considering the location and service.
Food and Beverage
9.3
Breakfast options were varied and well-received by guests.
Overall Experience
9.5
Overall, a very positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:21

Property Description

Luxurious Accommodation
Carefully restored Casa Quero in Cartagena de Indias offers suites with plasma TVs, home theatre sound systems, and iPod players, ensuring a luxurious stay for guests.

Personalized Breakfast Experience
Guests at Hotel Casa Quero can enjoy a personalized breakfast tailored to their wishes, featuring fresh local fruit, a variety of bread, eggs, juices, and hot drinks for a delightful start to the day.

Relaxation and Exploration
With an outdoor pool, panoramic views of Corralito de Piedra, a hydromassage tub, and proximity to historical sites like Fort San Felipe and San Peter Church, Hotel Casa Quero provides the perfect blend of relaxation and exploration during your stay.

Book now to experience the charm and comfort of Casa Quero in Cartagena de Indias.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 283 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.5
I
ISMAEL • solo_traveller • cl
9
Buen hotel en el centro de la ciudad
Pros:

La habitación y el baño son amplios, cómodos y limpios.
El ambiente donde está la piscina era ideal para relajarse y ver el atardecer.
El personal era muy amable y siempre dispuesto a ayudar.
Te ayudan con la contratación de tour y solucionan cualquier inconveniente.

Cons:

Nunca pudimos regular la temperatura del agua de la ducha.
Habían solo ventiladores en el lugar del desayuno pero era insufciente para el calor de cartagena.

2026-05-09 • via Nuitee
J
Jim • solo_traveller • us
10
Pros:

The staff was incredibly helpful and courteous. The location immersed us in the local culture. The facility was unique and very comfortable. The breakfast that was included was outstanding. The location of the rooftop pool/spa was amazing and quite picturesque.

Cons:

Nothing to report.

2026-05-09 • via Nuitee
N
Naiara • solo_traveller • br
9
2026-04-27 • via Nuitee
M
MARCOS • solo_traveller • pe
10
Pros:

La atención del personal. Mur cordiales todos.

Cons:

Nada. Todo bien para mí

2026-04-27 • via Nuitee
A
Alexander • couple • co
10
Mágico
Pros:

Todo excelente muy lindo y limpio el personal espectacular

2026-04-26 • via Nuitee
B
Biên • extended_group • us
8
Pros:

Great location, friendly staff and beautiful architecture.

2026-04-25 • via Nuitee
L
Louise • couple • au
9
An oasis behind the door in a Great location
Pros:

Location, facilities…pool was great. Aircon worked really well. Staff very helpful.

2026-04-25 • via Nuitee
S
SERGEY • couple • ru
10
Pros:

Beautiful colonial style boutique hotel. Room was big and comfortable. Best place to stay in old town. Excellent restaurant right across the street.

2026-04-21 • via Nuitee
P
paul • solo_traveller • gb
8
The walled city of Cartagena
Pros:

Convenient to the centre of the walled city centre and within walking distance of most restaurants.

Cons:

Nothing in particular

2026-04-20 • via Nuitee
M
Manuela • extended_group • it
9
2026-04-20 • via Nuitee
P
Pilar • couple • co
8
2026-04-20 • via Nuitee
M
Michael • couple • uy
9
Cons:

Mattress was a bit too old / soft

2026-04-19 • via Nuitee
D
David • solo_traveller • us
8
2026-04-19 • via Nuitee
P
Patrik • family_with_children • ch
8
Sehr gute Lage!
Pros:

Die Lage ist super und auch das Hotel an sich ist gut. Es hat jedoch nichts mit einem 5-Sterne-Hotel zu tun (nach globalem bzw. europäischem Verständnis), daher sollte man die Erwartungen entsprechend anpassen.

Wenn man aber ein gutes Hotel in sehr guter Lage sucht, kann man es gut empfehlen.

Der Pool auf dem Dach ist angenehm für eine Abkühlung am Nachmittag. Er ist zwar sehr klein, aber wir waren oft alleine auf der Terrasse, daher war das für uns kein Problem.

Cons:

Das Frühstück gehörte zu den schlichtesten auf unserer ganzen Kolumbienreise. Würde ich heute nicht mehr dazu buchen.

2026-04-18 • via Nuitee
P
PAULINA • couple • cl
10
Lugar perfecto en Cartagena de Indias
Pros:

Excelente atención, todos muy amables, lo recomendaría siempre.
Muy buen desayuno, completísimo!

Cons:

Sólo limpieza de la piscina, en la línea donde llega el agua, estaba manchado.

2026-03-31 • via Nuitee
O
Olgalucia • solo_traveller • co
8
Tranquila. Personal muy amable
Pros:

Bonita bien decorada

Cons:

La piscina .

2026-03-29 • via Nuitee
P
Paulo Sergio • couple • br
8
Localizado agradável, central!
Pros:

O Hotel é muito bem localizado e o atendimento primoroso, por toda a equipe.

Cons:

Como todo prédio antigo há escadas , então ,o acesso com mala complica, e as vezes, o funcionário da portaria é mulher e dificulta ajudar. Mas todos solícitos muitíssimo solícitos.
Cabe uma manutenção em algumas áreas.

2026-03-23 • via Nuitee
H
Heraida • couple • pa
10
Pros:

Buen desayuno, la atención, instalaciones muy conservadas y buena ubicación.

Cons:

Podrían mejorar la calidad de las sábanas .

2026-03-18 • via Nuitee
S
Susana Lizeth • family_with_children • mx
9
Casa quero es insuperable, definitivamente volveremos
Pros:

Las instalaciones son muy bonitas, agradables y el personal siempre muy atento. Además la ubicación es insuperable.

Cons:

El aire acondicionado parecía tener una falla ya que aunque subiéramos o bajaramos la temperatura con el control remoto el cuarto igual siempre estaba muy frío.

2026-03-05 • via Nuitee
A
Ana • extended_group • co
9
Pros:

excelente desayuno

2026-03-04 • via Nuitee