Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Minor cleanliness issues
Pool needs maintenance

Categories

Cleanliness
8.3
Some guests noted minor cleanliness issues, especially near the pool area.
Service
9.8
Guests praised the staff for their friendliness and helpfulness.
Location
9.8
The hotel is well-situated for exploring, near historical sites and vibrant areas.
Room Quality
9.3
Rooms are spacious and comfortable, with good amenities.
Amenities
8.3
Some amenities may need maintenance, particularly the pool area.
Value for Money
9.3
Guests felt they received good value considering the location and service.
Food and Beverage
9.3
Breakfast options were varied and well-received by guests.
Overall Experience
9.5
Overall, a very positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:21

Property Description

Luxurious Accommodation
Carefully restored Casa Quero in Cartagena de Indias offers suites with plasma TVs, home theatre sound systems, and iPod players, ensuring a luxurious stay for guests.

Personalized Breakfast Experience
Guests at Hotel Casa Quero can enjoy a personalized breakfast tailored to their wishes, featuring fresh local fruit, a variety of bread, eggs, juices, and hot drinks for a delightful start to the day.

Relaxation and Exploration
With an outdoor pool, panoramic views of Corralito de Piedra, a hydromassage tub, and proximity to historical sites like Fort San Felipe and San Peter Church, Hotel Casa Quero provides the perfect blend of relaxation and exploration during your stay.

Book now to experience the charm and comfort of Casa Quero in Cartagena de Indias.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 259 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.5
S
Susana Lizeth • family_with_children • mx
9
Casa quero es insuperable, definitivamente volveremos
Pros:

Las instalaciones son muy bonitas, agradables y el personal siempre muy atento. Además la ubicación es insuperable.

Cons:

El aire acondicionado parecía tener una falla ya que aunque subiéramos o bajaramos la temperatura con el control remoto el cuarto igual siempre estaba muy frío.

2026-03-05 • via Nuitee
A
Ana • extended_group • co
9
Pros:

excelente desayuno

2026-03-04 • via Nuitee
G
Gabriela • couple • ar
10
Pros:

El.personal muy servicial.
Excelentes instalaciones. Habitaciones grandes y bien equipadas.
Limpieza excelente.
Desayuno casero y abundante..

Cons:

Nada

2026-03-01 • via Nuitee
J
jonathan • couple • us
10
Exceeded our expectations - strongly recommended!
Pros:

We were very lucky to find this wonderful place. The staff was super friendly and helpful (this included helping research day boat trips to the Rosario Islands), the place was charming and spotless, and the breakfasts were homemade and delicious.
Best of all:
1. Our room was cool and extremely quiet - wonderful after each day in the warm and busy city of Cartagena
2. Location - the historic center of town is beautiful and interesting, but can be bustling. Casa Quero is *perfectly* located: 1 1/2 quiet blocks from everything.
3. In addition to being friendly and helpful, the staff really went above and beyond: at the airport when we were leaving, we realized that we had taken our room key by mistake. They actually came and got the key, help we never would have expected!
Thank you for a great stay!

Cons:

Nothing at all.

2026-02-27 • via Nuitee
L
Leah • family_with_children • au
9
Pros:

Lovely hotel in great location. The included breakfast was very good.

2026-02-23 • via Nuitee
J
Jade • couple • nl
7
Small hotel in an excellent location with friendly staff
Pros:

The location is excellent—on a quiet street in the old city, yet close to everything. Our welcome felt a little rushed, but aside from that, all our interactions with the hotel staff were very positive. The breakfast staff, in particular, were wonderful and did their best to make everyone comfortable despite some challenges in the kitchen that day. Our room (a suite for three) was spacious and had all the basics, although there were no tea or coffee-making facilities. The patio was a nice feature and offered a good level of privacy.

Cons:

You can hear other guests if they are loud (we had two children in the room below us, which was noticeable), but there was no noise from nearby restaurants. The shower takes quite a while to get warm. Overall, it’s a nice, small hotel in a central location, close to everything.

2026-02-10 • via Nuitee
J
Javier • couple • es
10
2026-01-25 • via Nuitee
M
Maria Gabriela • couple • ar
9
Excelente estadía
Pros:

La ubicación , la amabilidad y el desayuno excelente muy trabquilo

Cons:

Poca agua caliente en el baño

2026-01-25 • via Nuitee
R
Rolande • extended_group • ca
10
Great location. A beautiful spot inside the city walls.
Pros:

Great location. Fabulous room

Cons:

Hot water for shower was not great.

2026-01-24 • via Nuitee
T
Tino • couple • de
8
2026-01-20 • via Nuitee
M
Martin • couple • us
8
Satisfying
Pros:

Location and staff were great.

Cons:

No hot water in shower, construction being done near my room while I stayed.

2026-01-19 • via Nuitee
E
Elena • couple • co
10
2026-01-19 • via Nuitee
A
Alejandra • solo_traveller • co
10
Hermosa casa
Pros:

El hotel está ubicado en el barrio San Diego del Centro Histórico, muy cerca de plazas, restaurantes y la vida nocturna de la ciudad. Es muy fácil desplazarse caminando, la zona es segura y el hotel también presta bicicletas. Lo mejor fue la comodidad de la habitación y la atención del personal, fueron muy amables y siempre prestos a ayudar. El desayuno es variado y rico. Nos gustó mucho todo.

Cons:

Todo estuvo bien, no tengo queja. La única observación es que la piscina tenía arena en el fondo, pero pudo ser porque llovió. Es un gran lugar, sin duda volvería.

2026-01-19 • via Nuitee
V
Valentina • couple • co
10
Descanso
Pros:

Muy cómodo y hermoso

2026-01-18 • via Nuitee
C
Claudia • couple • co
9
2026-01-15 • via Nuitee
M
Maximilian • solo_traveller • de
10
2026-01-01 • via Nuitee
S
Sacha • couple • ca
10
Une merveille!
Pros:

Tout était fabuleux. Nous y retournerions sans hésiter! L’hôtel est splendide, spacieux. Les chambres sont grandes, propres et toutes tranquilles. On y dort excessivement bien. La piscine sur le toit est vraiment un bonus incroyable pour se retirer lors des journées chaudes. Le personnel est très très accueillant, gentil et aidant. Tout est absolument merveilleux dans cet endroit!

Cons:

Rien

2025-12-29 • via Nuitee
C
Cesar Luiz • couple • br
8
Pros:

Localização, café da manhã, cama, atendimento

Cons:

A água do chuveiro demora a esquentar, mas como local e muito quente, não é impactante.

2025-12-28 • via Nuitee
W
William • couple • us
8
We could live with tepid water since hotel was so nice.
Pros:

Beautiful property. Staff extremely accommodating and friendly.

Cons:

Hot water in shower. Despite waiting for it to get hot, never had more than15 seconds of hot water.

2025-12-28 • via Nuitee
B
Beatriz • couple • co
10
Pros:

La atención es excelente, la arquitectura del hotel es muy bella, la ubicación, la tranquilidad, el desayuno delicioso. todo nos encantó y sin duda repetiremos la experiencia.

2025-12-23 • via Nuitee