The Esplanade Hotel

Hotels
7.9 (1031 reviews)
1 Victoria Road, Devonport , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Scruffy rooms
Old amenities
Dated facilities

Categories

Cleanliness
7.21
Several mentions of scruffy rooms and poor conditions.
Service
8.68
General sentiment of friendly reception and some positive experiences.
Location
9.22
Highlight of most reviews as fantastic and convenient.
Room Quality
7.37
Comments on rooms being dated and scruffy.
Amenities
7.7
Mention of amenities being old and lacking some desirable features.
Value for Money
8.16
Generally viewed as good value for the location.
Food and Beverage
6.71
Negative mentions of breakfast not being served and restaurant closure.
Overall Experience
8.18
A mix of positive experiences overshadowed by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:00

Property Description

Waterfront Location and Stunning Views
Built in 1903, The Esplanade Hotel offers a prime waterfront location in central Devonport, providing guests with breathtaking views of the Waitemata Harbour.

Modern Amenities and Comfort
All rooms at the hotel come equipped with convenient features such as tea/coffee making facilities, an iPod dock, and a flat-screen TV with satellite channels. For a luxurious stay, guests can opt for rooms with stunning views of the harbour or the Penthouse Apartment with a full kitchen.

Dining Experience and Convenience
Guests can indulge in a packed breakfast and savor fresh New Zealand and international cuisine at The Esplanade Bar & Restaurant. The hotel also offers free Wi-Fi access and public parking, making it a convenient choice for travelers.

Book now at The Esplanade Hotel for a delightful waterfront retreat with top-notch amenities and dining options.

Important information:

Please note there is a 3% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 45 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for NZD 65 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 85 per person per night when using an existing bed.
    Children up to and including 11 years old stay for NZD 65 per person per night when using an available extra bed.
    People 12 years old and over stay for NZD 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1031 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 7.37
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 6.71
Overall Experience: 8.18
P
Peter James Reilly • solo_traveller • nz
8
2026-03-13 • via Nuitee
S
Susan • solo_traveller • nz
5
Very convenient location for working in Devonport but I wouldn't stay there again
Pros:

Great location in main area of Devonport and therefore close to water and eateries. Bottled water provided in fridge.

Cons:

Could do with a refurbishment. Bedroom was outdated and old fashioned with a musty smell coming from the headboard. Bed was very soft (not to my liking but that is a personal preference) and bathroom was huge but very outdated and gave me the "ick". Hot tap moved when operated and it wasn't supposed to! On check in, staff wanted to photocopy my identity document and I refused as I don't believe anyone should have access to copies of that when they are not a government agent. (Room was paid for upfront and name and address details known/ easily obtained.) If I had known this was a requirement I would have booked elsewhere so maybe they should advertise this better. Identity fraud is too prevalent these days and I think they need to understand that they put themselves in a compromising position by requiring this.

2026-03-12 • via Nuitee
B
bilal • couple • tr
10
2026-03-08 • via Nuitee
A
Alexandra • couple • nz
7
The staff were super friendly and they really brought up the score. The location is fantastic. It just really needs some
Pros:

It’s a gorgeous old building from the outside. The location is fab.

Cons:

The interior is equally old, but much less gorgeous. The rooms need a major overhaul, but the bathroom in our room was definitely refurbed in more recent years and had a huge bathtub. It’s supposed to be a spa bath but the jets didn’t work. Our room hadn’t been vacuumed properly as there were a lot of hairs and debris in the carpet. The bench space also was dusty with debris. The old and never-washed blankets and cushions were removed immediately.

2026-03-07 • via Nuitee
K
Keith • couple • nz
8
Lovely old historic hotel in great location
Pros:

the location was great room great with conservatory sitting area and staff excellent

Cons:

Issues with reception on tv

2026-03-07 • via Nuitee
J
Joy • family_with_children • es
10
Pros:

Had room 107 so had the huge balcony on the front overlooking the sea.

2026-03-06 • via Nuitee
E
Elwood • couple • nz
10
2026-03-06 • via Nuitee
W
Winifred • couple • au
7
Great location, faded granduer, no customer service.
Pros:

Great location. Comfortable and private.

Cons:

Faded granduer. Staff not interested in clients.

2026-03-06 • via Nuitee
D
Dr Mardi L P • couple • au
8
Pros:

Historical feel great location

Cons:

Lady on desk not very warm

2026-03-05 • via Nuitee
M
Mark • solo_traveller • nz
5
Cons:

Hotel is tired and facilities need fixing up

2026-03-05 • via Nuitee
J
Jamie • extended_group • gb
9
Fantastic stay with family with a lovely comfortable room in a prime location with lots of history.
Pros:

Great location, clean, historic, friendly staff, great facilities. The sunroom was amazing.

Cons:

Had issues getting the tv to work but staff were easily contactable to help fix it

2026-03-04 • via Nuitee
K
Kymberli • couple • us
10
Step back in time, sleep in a historical setting.
Pros:

Historically well preserved, this building and room we stayed in was quaint and very quietly located. The staff were very helpful and kind. They advertised coffee and muffins but we never got to enjoy them. Highly recommend this location.

Cons:

Historical location with ease to all the best things in the area.

2026-03-03 • via Nuitee
C
Chesterman • family_with_children • nz
9
Pros:

Big rooms big bathroom

Cons:

Parking on the street but u can see vehicle from room window

2026-02-27 • via Nuitee
B
Bronwen • family_with_children • nz
7
Very pleasant thankyou
Pros:

I hadn't realised we'd booked an apartment, it was huge and suited us very well but very expensive

Cons:

It would have been nice to have breakfasted there, within the same price.

2026-02-26 • via Nuitee
A
Anne • couple • gb
8
Pros:

Very comfortable sized room and bathroom. Very comfortable bed.
Clean room and lovely shampoo/conditioner and soaps.

Cons:

The Hotel is dated but that gives it a certain charm. As long as you understand what you are booking you will be happy.

2026-02-25 • via Nuitee
D
Dagmar • couple • de
10
2026-02-22 • via Nuitee
P
Petelo • couple • nz
10
2026-02-14 • via Nuitee
J
jeff • couple • au
6
Inadequate unsatisfactory room. Will not stay here again
Pros:

Great location. Bueatiful historic hotel

Cons:

The room was very small.
Suggestions to make the room more comfortable for 2 people include:
Remove microwave from.the room if it's not to be used by guests. Put the fridge next to the sink so there is space in the wardrobe.
Remove 1 of the 2 heaters during summer. Not needed.
Replace the old bulky curtains with blinds.
This room is overpriced and should either be upgraded or reduce price.
Put the TV on the wall would create space.

2026-02-13 • via Nuitee
K
Karine • couple • fr
10
Très Dépaysant
Pros:

L emplacement et l ambiance

2026-02-12 • via Nuitee
A
Alex • solo_traveller • nz
6
2026-02-08 • via Nuitee