Orange Tustin Inn

Front desk sold me two extra rooms for one agreed price, then called me later that same night saying they have to charge me more.

They handled the situation very unprofessionally and the manager kept trying to tell me I’m still getting a deal after increasing the price.

Don’t stay here, there’s better options and cheaper options.

Cheap one night

Bed was horrible. Shower was in poor condition. No shampoo or body soap. No shelf to put it on. Had to put it on the dirty floor.

Clean and quiet space.

Website states that pets are allowed at regular price. That statement was not honored at check-in. There are many paint spots on the bathroom facilities. The paint job was obviously done by an amateur. Please have a family member scrape off the paint spots with their fingernail. The garden is a nice addition.

Very decent Motel and accommodations. Access to the Motel requires entry from the south only because of a raised center road divider with an entry lane to a freeway onramp. That means you have to either enter the main street from a road 1/4 mile south of the location or drive south on Tustin, pass the Motel and go under a freeway overpass and turn left at the next intersection and turn around in a shopping center parking lot and re-enter Tustin heading north. For $125 per night, that sucks.

It's pretty good. I don't have any complaints. For the price, it's pretty good. A fridge, a microwave. Only thing is I wish they had a way to watch Netflix but you can bring your fire stick or whatever and hook it up to watch movies with your lover.

Was ok

Room did not look like the pictures on the site. I was greeted by an unpleasant employee at the front desk when I came to check in. When I got to the room, the beds did not have comforters and the shower water was luke warm at its best and the shower pressure was minimal. This place definitely needs to up there amenities or lower the nightly rate.

walls are thin!

Walls were thin. I could hear conversations from both rooms adjacent to my room. On a scale from 1-10 for comfort, the bed was a 4.

Bob was super helpful at check in. Great night for a quick stay in Orange County.

Too expensive for rooms that aren't maintained

It was perfect just for a 1 night stay!

Smell disgusting

The heater didn’t work, the room temp was 51°. No blanket on bed just a bed cover, we used the 2 towels for some heat. The floor tiles creaked due to missing grout. There was no weather stripping around entry door, you could see light coming through, as well as cold air. At 8:00am when we left, front office closed, left key card thru window slot blocked with a rolled towel…if the room 241 was average then we definitely do not recommend a stay this hotel

Check-out at this location is at 11:00 am. However, at approximately 8:30-9:00 am, construction began on the other side of one wall of my room, as well as another area down the hall. I called the manager to complain, and asked that he allow me to stay until at least 12:00 pm, if not later, as I had very little sleep the night before due to the discomfort of the bed. I had a 10 hour drive ahead of me, and needed as much rest as possible. If he could not grant me the additional time to rest, then I asked him to refund a portion of my stay. He said that he would hold further construction until 11:00 am, however, this was a lie. Instead, he began what sounded like power-washing another side of the building, causing an equal amount of noise, this time on another side of the building that effected my room. The manager insisted I leave by 12:00 pm, which I did. I would greatly appreciate Expedia's assistance in expediting a refund of my rate and fees from this location. They do not qualify to be listed on your site.

Very good

It needs an elevator.

It was nice and close to everything