Hotel Salzburgerhof

Hotels
Independent
9.4 (44 reviews)
Auerspergstraße 11, Zell am See, Salzburg, 5700 , Zell am See , AT

Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Parasailing nearby
Free bicycles on site
Fireplace in lobby
Electric car charging station
See all facilities

Review Highlights

Pros:
Cleanliness
Exceptional Service
Great Amenities
Cons:
Room Quality Issues
Value for Money Concerns

Categories

Cleanliness
9.7
Rooms were clean and well-maintained.
Service
10
Service from all staff was excellent and outstanding.
Location
9.7
Location is handy for walking along the lake.
Room Quality
8.2
Initial room was not up to 5-star standards, but moved to a better room.
Amenities
9.7
Facilities of the spa and pool are exceptional.
Value for Money
9.2
Given the price, some amenities felt lacking.
Food and Beverage
8.7
Breakfast was varied and delicious, but seating assignment was peculiar.
Overall Experience
10
Luxurious experience, despite room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:19

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa, or unwind in one of the 2 spa tubs after a day of adventure on the slopes.

Culinary Delights
Savor delectable meals at Salzburger Stube or grab a quick bite at the cafe. Unwind with a drink at the bar/lounge and start your day with a complimentary buffet breakfast.

Convenience at Your Fingertips
Enjoy free Wi-Fi, ski shuttle service, and valet parking. Business travelers will appreciate the business center and event spaces. With a 5-star rating, Hotel Salzburgerhof offers a lavish stay in Zell am See.Ready to experience luxury and comfort in Zell am See? Book your stay at Hotel Salzburgerhof now!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

9.4
Based on 44 reviews
Cleanliness: 9.7
Service: 10
Location: 9.7
Room Quality: 8.2
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
A
AHMED
10
Luxurious and Exceptional Stay
Pros:

My stay at Hotel Salzburgerhof was truly wonderful. The service from all the staff was excellent, and the rooms were clean and well-maintained. The hotel facilities are beautiful and comfortable, adding a touch of luxury to the experience. Breakfast was varied, delicious, and definitely worth trying. I highly recommend this hotel to anyone looking for comfort and luxury in Zell am See.”

2025-09-13 via Nuitee
C
Christine
10
The One and Only Choice in Zell am See!
Pros:

This is the second time that I have stayed at the Hotel Salzburgerhof. I was lucky to get an upgrade and the room was spectacular. The reservation manager, Mandy, was friendly and professional.
The facilities of the spa and pool are exceptional. There is free parking and complimentary pastries in the afternoon.
Dining and Breakfast offered a multitude of choices. The location is handy for walking along the lake and daily guided hikes are also offered. Just perfect!
Service staff is outstanding especially the man at the hotel bar, however everyone was friendly and met my every need. Just perfection!

2025-09-12 via Nuitee
I
Ialanta partner
6
Pros:

I stayed at Hotel Salzburgerhof, which is advertised as a 5-star hotel, but it didn’t meet that standard. The first room we were given had no view at all — it was on the ground floor with windows directly facing another building, despite having booked a room with a view. The hotel also doesn’t have direct lake access, which was surprising for its category.
After some discussion, we were moved to a room on a higher floor with a lake view, but even that room lacked basic 5-star amenities — it was very minimal. The interior felt outdated and didn’t reflect the luxury one would expect from a hotel of this rating.
Another disappointing detail was breakfast. You are assigned a table and not allowed to choose where you sit — even if there are empty tables with a view. This is quite ridiculous for a 5-star hotel and really takes away from the experience.
Overall, our stay felt more like a 3-star experience rather than a 5-star one.

2025-07-14 via Nuitee
O
Oleksandr
10
Pros:

Everything, but Apfelstrudel is the best in the world!!

2025-05-17 via Nuitee
P
Phillip friends
8
Pros:

It was a very nice stay, but the room and bathroom were too small. There was no coffee machine in the room, one has to ask for it. And if your wife comes with you, you pay double. Not logical.

Other than that, it is a nice and close by hotel.

2025-02-11 via Nuitee
T
Tom
6
More three star than five star
Pros:

Booked a junior suite through hotels.com. When we arrived, we were told that we had only booked the suite for one guest. This was booked as a bed and breakfast rate. We were told by the hotel that we had to pay double. Same room. One bed. Double the price.
The hotel itself is more or a 3 star than 5 star. Quite run down and tatty. Staff not at all proactive and quite glum. The spa doesn’t match the pictures. It’s all very faded and worn.

2025-02-02 via Nuitee
A
Andrew friends
10
Pros:

Lovely stay

2025-01-26 via Nuitee
D
Dirk
10
Pros:

Tipptopp

2024-12-22 via Nuitee
T
Taeil
10
Pros:

Zell Am See 중심부(호수까지 걸어서 3분)에 있는 아주 좋은 호텔입니다. 개인적으로 1박에 27만원 가량 지출하였는데 너무 편하고 품위있는 호텔이었습니다(5성급 분위기) 실내수영장과 스파도 있고 아침식사도 아주 훌륭한 호텔입니다.

2024-08-23 via Nuitee
J
Jeanne
6
Pros:

Breakfast was excellent, staff was friendly and helpful, don’t understand the $15 room service fee? No ice available,

2024-08-07 via Nuitee
K
Kerry
10
Wonderful Hotel 10/10
Pros:

This hotel is simply amazing from the excellent staff, food, facilities, room and spa…we will be back and would thoroughly recommend it!! 10/10

2024-03-09 via Nuitee
A
Aimee
10
Our favourite hotel
Pros:

The most wonderful part of our trip to Austria. Service was exceptional, breakfast and dinner was amazing and catered very well for vegetarians. The pool and spa were the best place to relax in the sunshine. Everything was perfect.

2023-09-09 via Nuitee
A
Armando partner
10
Pros:

This hotel is an absolute gem. It has the ability to feel like an old world resort, but modern at the same time. The attention to detail is the definition of understated luxury. Everything from the bath towels and water pressure, to the finishings show that this is a property that cares. Fantastic staff (Christian D. in the restaurant was a phenomenal waiter) and food. The breakfast and dinner services were outstanding. Also outstanding was the spa. Nothing beats heading to the heated outdoor pool, indoor whirlpool and sauna after a day of skiing. Amazing experience and I can't recommend them enough.

2023-01-17 via Nuitee
V
Verified traveler partner
10
Pros:

Top

2021-08-01 via Nuitee
V
Verified traveler
10
Pros:

Es war eine wundervolle Zeit in diesem sehr schönen Hotel, perfekt zum abschalten und Seele baumeln lassen.

2021-07-26 via Nuitee
L
Lionel partner
10
Pros:

Smiling and welcoming staff. Super spa, delicious food ,fire-place: it’s like a dream . Worth 6 stars ! The yoga Teacher (Lukas ) is a top level one and an excellent masseur !

2020-03-22 via Nuitee
P
Peter friends
10
Pros:

Beautiful and serene hotel with excellent spa facilities and two swimming pools. Very well located for Schmittenhöhe ski lifts.

2020-03-11 via Nuitee
S
Siobhan
8
Pros:

Great stay! Nice hotel and room was comfortable.

2020-02-24 via Nuitee
V
Verified traveler partner
6
Pros:

This is a lovely hotel close to the centre of Zell am Zee. We got a warm welcome at check in. Our room 231) was huge with a great view of the mountains. The hotel has good leisure facilities.

Some downsides
- breakfast was poorly organised (there was confusion on both days we stayed about our designated table and on the second day they placed us next to the dirty dishes)
- the staff at breakfast were rude (when we explained we didn’t want tea or coffee the waitress laughed at us)
- our room was too hot and we had to sleep with the window open (in February!)
- the signage in the spa area is confusing (perhaps some in English would help)

Overall though a good hotel.

2020-02-17 via Nuitee
D
Daniel
10
מלון מדהים
Pros:

הכל טוב אין דברים כאלה מלון מעולה שירות מדהים

2020-02-08 via Nuitee