Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Some dining experiences disappointing

Categories

Cleanliness
8.3
Some reviews mentioned issues with room cleanliness, suggesting a need for improvement.
Service
9.3
Multiple mentions of friendly and accommodating staff, enhancing overall positive sentiment.
Location
9.3
Convenient access to the city center was frequently praised.
Room Quality
8.8
Rooms were generally comfortable, although some mentioned the need for renovation.
Amenities
8.8
Amenities like the pool and breakfast were well-received, though a few noted limitations.
Value for Money
8.8
Generally perceived as good value with quality services, although some areas indicated room for improvement.
Food and Beverage
8.3
While breakfast was praised, some dining experiences were reported as disappointing.
Overall Experience
8.8
Most guests expressed a desire to return, indicating a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 17:18

Property Description

Luxurious Accommodation & Dining

Indulge in elegantly decorated rooms featuring modern amenities, complemented by rooftop dining at the heart of Belgrade.

Relaxation & Wellness

Unwind in our expansive spa area, complete with a 25-metre pool, sauna, hot tub, and gym for the ultimate rejuvenating experience.

Convenient Location & Services

Explore nearby attractions like the Parliament Building and enjoy 24-hour front desk assistance, currency exchange, and easy access to transportation hubs.

Book now to experience the epitome of luxury and comfort at Metropol Palace, Belgrade.

Important information:

Please note that an airport shuttle pickup and drop off is available, and the cost of it is EUR 42 per ride from 6:00 to 2200, and for EUR 45 per ride from 22:00 until 6:00.

Please note that spa facilities will be closed from December 15, 2025, until December 26, 2025; only the gym will be available to hotel guests during this period.
Only children over the age of 14 are allowed access to the fitness and spa facilities
under the supervision of an adult (18+).

Our hotel is pet friendly, for pets up to 15kg. Additional fee will be applied.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Location

Guest Reviews

8.8
Based on 6253 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
E
Enes • solo_traveller • ba
6
2026-09-19 • via Nuitee
M
Mariia • solo_traveller • rs
7
2026-09-19 • via Nuitee
F
Fatih • couple • tr
10
Uygun fiyat olduğu sürece kalınır
Pros:

Otel odası geniş temiz kahvaltısı yeterli

Cons:

Gürültü geliyor koridordan vs izolasyon iyi değil

2026-09-19 • via Nuitee
Đurđa • couple • hr
7
Pros:

Lokacija i veličina sobe.

Cons:

Iznenađujuće losa ponuda hrane na dorucku, pogotovo u odnosu na kategorizaciju hotela.

2026-09-18 • via Nuitee
M
Martin • family_with_children • gb
10
2026-09-18 • via Nuitee
G
Gabriel • solo_traveller • il
9
Pros:

המלון היה ממש נחמד וטוב הצוות השתדל כל הזמן.

Cons:

דבר אחד קריטי וחשוב ,הלכנו בקומה העשירית למסעדות השף ,מסעדת מישלן. נהרס לנו הערב האוכל היה גרוע ביותר ,מלוח ברמות לא אנושיות ,החליפו לי מנה למנה עוד יותר מלוחה . סליחה על המילים אבל זה היה גואל נפש ברמות. אני רק על זה חושב ,הרגשתי שעקצו אותי. אל תלכו לשם

2026-09-18 • via Nuitee
L
Lisa • extended_group • gb
9
2026-09-18 • via Nuitee
Z
ZHIYUAN • couple • cn
10
2026-09-17 • via Nuitee
E
Esperanza • family_with_children • rs
8
POOR MANAGEMENT DECISION
Pros:

I like the atmosphere of the hotel, the swimming pool, and the breakfast. The location is not bad if you know how to get around Belgrade and use public transportation instead of driving in a big city and trying to find parking. The hotel has some nice touches such as a Nespresso Coffee machine, which I think every hotel should have at their price point.

Cons:

I visit Belgrade often and I have stayed in many types of hotels throughout the country. This visit at Metropol Palace Belgrade was not my first. In fact, I have visited Metropol Palace Belgrade 6, maybe 7 times. The management can check their records. During this stay, it was the first time I asked if I could extend the check out time, maybe 1.5 hours longer. The person at the front desk - Danilo - was very kind and said that he had to ask someone else. I totally understood him because it was a management decision. I do not know who the manager was during the morning of our Check Out, but she gave us only 30 more minutes! Are you kidding me?! The hotel was not at its peak, meaning they did not have another guest right after we Check Out. Also, I have stayed at Metropol Palace Belgrade many times and as a returning customer, I was shocked that they could not bend or accept my request to stay 1.5 extra hours. The reason I asked to stay longer was because we had a flight late in the afternoon so instead of being room less, perhaps we can lounge in our room just a little longer. At least they had a service where we could leave our luggage and we did not have to carry them around as we killed time waiting for our flight. A REGULAR CUSTOMER and all the management gave me was 30 minutes! I would be happy with 1 hour and I would not write such a critical review ... but 30 minutes. Kinda cheap if you ask me. Especially because I knew the hotel was not full. I have stayed in the hotel a few times when they were at full capacity. I can accept the fact that we had to Check Out on time to clean the room for waiting customers. But this was not the case on this day, at this moment at Metropol Palace Belgrade. DISAPPOINTED. SHOCKED. CHEAP. Not a class act for a hotel that is called a PALACE. I am not a king, nor do I expect to be treated as a king, where "the customer is always right." However, 30 extra minutes is not an acceptable decision.

2026-09-17 • via Nuitee
Z
Zekayi • couple • de
9
Super
Pros:

Wir haben ein upgrade bekommen. Die Sweet war super!

2026-09-17 • via Nuitee
A
Adéla • couple • cz
10
Naprosto skvělé ubytování
Pros:

Travili jsme zde jesnu noc, dostali jsme upgrade na Royal suitu, ktera byla naprosto skvela. Snidane velmi velmi bohate.

2026-09-17 • via Nuitee
A
Amalia • couple • ro
9
2026-09-17 • via Nuitee
K
Kamil • couple • ru
10
2026-09-17 • via Nuitee
B
B&D • solo_traveller • si
10
Odlično!!!
Pros:

Zelo prijazno osebje, čist hotel, odlična lokacija in čudovit pogled na celoten Beograd iz hotelske restavracije, katera se nahaja na vrhu hotela.

Cons:

Vse je bilo super!

2026-09-16 • via Nuitee
M
Marina • couple • md
5
2026-09-16 • via Nuitee
P
Predrag • couple • rs
10
Pros:

odličan doručak

2026-09-16 • via Nuitee
A
Alina • solo_traveller • il
7
Pros:

ארוחת בוקר,,חדר כושר, המיקום

Cons:

ריח של ביוב בחדרים

2026-09-16 • via Nuitee
A
Ana • solo_traveller • hr
7
Okej
Pros:

Lokacija

Cons:

Derutne su sobe za 5 zvezdica
Stolovi i namjestaj izgrebani

2026-09-16 • via Nuitee
S
Suncica • solo_traveller • rs
10
Holivud
Pros:

Osecaj da ste docekani kao VIP, sa puno topline i posvecenosti gostu. Svaki put se osecam kao u filmu!

Cons:

Nema

2026-09-16 • via Nuitee
A
Andrey • family_with_children • lc
7
Pros:

Бассейн , сауна и Хаммам

Cons:

Очень плохо убираются , в походах мусор не убирали два дня . Сам отель очень очень старый и прокуренный .

2026-09-15 • via Nuitee