NH Collection Andorra Palome

Hotels
•
NH Hotels
9 (22 reviews)
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400 , Arinsal , AD
376 738 500

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Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
WiFi issues in the rooms

Categories

Cleanliness
8.14
No specific sentiment mentioned, but standard quality for this hotel tier.
Service
9.11
Magda provided excellent recommendations, enhancing the overall service experience.
Location
9.15
Well located, making it convenient for guests.
Room Quality
9.1
No specific sentiment mentioned, but standard quality for this hotel tier.
Amenities
9.13
Parking provided in Andorra la Vella is a valuable amenity.
Value for Money
9.09
Great overall value based on location and amenities.
Food and Beverage
9.14
Solid breakfast praised by the guests.
Overall Experience
9.11
The stay was perfect, with multiple elements being appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:00

Property Description

Discover the perfect getaway at NH Collection Andorra Palome, where breathtaking views and comfort meet in the heart of the Arinsal mountains.

Recreational Opportunities
Immerse yourself in a variety of activities with our state-of-the-art fitness center and unwind at our scenic terrace and garden, offering mesmerizing landscapes for relaxation.

Dining Excellence
Savor delicious meals at our in-house restaurant, ÉMO, and enjoy nightly drinks at the bar/lounge. Don't miss our sumptuous buffet breakfast to start your day off right, available daily from 8:00 AM to 10:30 AM.

Comfort and Convenience
Our 34 air-conditioned rooms are designed for your comfort, featuring minibars, LED televisions, and complimentary Wi-Fi. With 24-hour front desk service and ski storage, your experience will be seamless and enjoyable.

Escape to NH Collection Andorra Palome—where luxury and adventure await. Book your stay today!

Important information:

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 22 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Michael Nierzwicki • solo_traveller • de
10
Cons:

War alles super, aber das die Parkplätze am Hotel 15€ pro Tag kosten wäre nochmal genau zu überdenken, zu teuer?!

2026-07-04 • via Nuitee
H
Heather • couple • us
10
Pros:

Location is central but slightly away from the main town in the area. Amazing breakfast and the staff was wonderful!

2026-07-02 • via Nuitee
J
Jessica • solo_traveller • es
10
2026-06-28 • via Nuitee
M
Montse • solo_traveller • es
10
2026-06-25 • via Nuitee
J
jean-pierre • extended_group • fr
10
Pros:

Très accueillant et rapport qualité prix imbattable L’hôtel idéal pour rester au frais pendant la canicule.

2026-06-24 • via Nuitee
J
José Luis • solo_traveller • es
8
2026-06-21 • via Nuitee
S
Sergio Ktm • solo_traveller • es
9
Pros:

Todo muy bien

2026-06-21 • via Nuitee
F
Fátima • couple • es
9
2026-06-21 • via Nuitee
K
Koen_Vanlaer • solo_traveller • be
9
2026-06-15 • via Nuitee
M
Montserrat • solo_traveller • es
8
Pros:

Desayuno.
La cama es cómoda

Cons:

Primera noche no hubo agua caliente
Solo hay una plancha por habitación
Calefacción hace un poquito de ruido
Se oía bastante el río.
La luz del espejo del baño era muy tenue
La iluminación de la habitación, no es buena en general , el foco que está frente a la cama deslumbra

2026-06-15 • via Nuitee
D
Dochon • couple • il
10
מדהים
Pros:

ממליצה בחום על המלון הזה! הצוות היה אדיב, מקצועי ושירותי לאורך כל השהות. המלון ברמה גבוהה מאוד, נקי עם נוף עוצר נשימה. התמורה למחיר מצוינת ואף מעבר לציפיות. נהנינו מכל רגע ובהחלט נשמח לחזור שוב בעתיד. מומלץ מאוד!”

Cons:

אהבתי הכל

2026-06-15 • via Nuitee
V
Vanesa • couple • es
10
Estupendo
Pros:

La cama era extra grande y muy cómoda, solo se escuchaba el sonido del Río, parecía que no había nadie en el hotel, el menú de la cena está muy bien y el desayuno estupendo y muy variado, personal muy amable, se puede aparcar fuera del hotel sin problema.

Cons:

Me gustó todo

2026-06-07 • via Nuitee
F
Fatoumata • couple • es
7
Pros:

De todo

2026-05-19 • via Nuitee
F
Fatoumata • couple • es
7
2026-05-07 • via Nuitee
T
TERESA • couple • es
10
Pros:

El lugar, las vistas el río......

Cons:

Rozando la perfeccion

2026-05-05 • via Nuitee
B
Beatrix • couple • es
8
Buena
Pros:

Entorno, tranquilidad, desayuno, comodidad.

Cons:

Que las sábanas tenían pelos y manchas, eso me resulta muy desagradable y pasa en muchos hoteles. Deberían decirle al personal que hace las camas que lleven cuidado con esas cosas y que no las hagan a mala gana, porque se nota que tiran los cojines por ahí etc, ya que tienen motas de polvo y pelos.

2026-05-03 • via Nuitee
M
Marta • couple • es
10
2026-05-03 • via Nuitee
A
Aina • couple • es
10
Muy buena
Pros:

Nos encantó la tranquilidad del hotel y la amabilidad del personal, la comida muy buena.

Cons:

Nos gusto todo

2026-04-26 • via Nuitee
• couple • es
9
2026-04-19 • via Nuitee
T
Tawana • couple • pt
10
Perfeita, valeu cada euro pago !!!
Pros:

Amei o LH , funcionários muito atenciosos e simpáticos, acomodação estava perfeita, tudo muito limpo e organizado.
O café da manhã é maravilhoso , com muitas opções de comida, ambiente muito tranquilo para tomar o café.
O fato de ter estacionamento e onde carregar carros elétricos nos ajudou muito pois o carro saiu com 100% para nossa viagem de volta.
Quando voltar em Andorra com certeza irei escolher o LH novamente pois vale muito a pena!!!

2026-04-14 • via Nuitee