Hotel Topazz & Lamée

Hotels
9 (4003 reviews)
Lichtensteg 3 , Vienna , at

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Polite staff
Cons:
Cleanliness issues
Underwhelming service

Categories

Cleanliness
7.75
Room condition was disappointing with dust and hair found in the sheets.
Service
10
Manager addressed concerns promptly and staff were generally polite.
Location
10
Excellent central location with easy access to attractions.
Room Quality
8.75
Rooms were comfortable but could use more attention to detail.
Amenities
8.25
Basic amenities were lacking for a five-star hotel.
Value for Money
8.75
Generally good value but some aspects did not meet expectations.
Food and Beverage
8.75
Breakfast was average; some might prefer dining out.
Overall Experience
9.75
Mixed feelings, excellent location but service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:47

Property Description

Modern Design and Exclusive Style
Hotel Topazz & Lamée, located in the heart of the city near Vienna's top attractions, offers a unique and modern design with exclusive non-smoking rooms furnished with custom-made furniture. The bathrooms, featuring mahogany and marble elements, provide a luxurious experience for guests.

Stunning Views and Balcony Options
Some rooms at the property boast divan windows overlooking the city, perfect for relaxation, while others offer the added luxury of a private balcony. These features provide guests with a chance to enjoy breathtaking views and fresh air during their stay.

Convenient Location and Dining Options
With Vienna's main attractions just a short walk away, and easy access to public transportation, guests can explore the city effortlessly. Additionally, the hotel offers a delicious breakfast at Hotel Topazz and a restaurant at Hotel Lamée, ensuring a delightful dining experience during the stay.

Experience luxury and convenience at Hotel Topazz & Lamée. Book now for an unforgettable stay in Vienna.

Important information:

Please note that the property consists of 2 hotels across the road from one another. Breakfast is served in the Hotel Topazz.

Please also note that the reception is located in the Topazz building. Check-in takes place there.

The address of the Topazz building is Lichtensteg 3 and the address of the Lamee building is Lichtensteg 2.

Guests are required to show the credit card used for payment upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4003 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
H
hadeel couple sa
10
رائعه 😍
Pros:

قريب من السنتر وكل شي حوله متوفر

2026-02-14 via Nuitee
N
Nadia couple de
7
Pros:

Die Unterkunft ist schön und gut gelegen

Cons:

Das Personal ist nicht wirklich freundlich und die Zimmer beim genaueren Hinsehen nicht unbedingt sauber. Außerdem ist die Zimmertemperatur nicht individuell einstellbar. Bei dem Preis haben wir mehr erwartet.

2026-02-14 via Nuitee
P
Pero couple rs
8
Pros:

Comfy, modern, small, clean and beautifull location - 200 m from Stephansplatz
Stuff friendly and helpfull.

2026-02-14 via Nuitee
C
Cristian couple ro
7
A fost bine
Pros:

Locatia

Cons:

Recepționerul de dimineață 13.02 . Am fost tratați ca oameni care stau la hotel prima dată . Cerind prețul a motivat ca se schimbă din ora în ora….!

2026-02-14 via Nuitee
A
Alecu family_with_children ro
10
2026-02-14 via Nuitee
V
Viktor couple at
9
2026-02-13 via Nuitee
A
Andrea couple hu
7
Great location, the stuff were nice but I was a bit surprised of the lack of services and the general place needs so fix
Pros:

Location

Cons:

The table had stains some furniture had the paint coming off the electric shade did not work . It is 5 stared but has no gym, no spa , no room service.

2026-02-13 via Nuitee
M
Mahmud family_with_children ly
9
2026-02-13 via Nuitee
G
GusTravaglio couple ar
9
Pros:

La comodidad, la ubicación

2026-02-13 via Nuitee
M
Marc couple ch
8
2026-02-13 via Nuitee
G
GusTravaglio family_with_children ar
9
Muy Bien 10
Pros:

La ubicación, la comodidad y la atención

2026-02-13 via Nuitee
K
Konstantinos couple gr
9
Pros:

Μέναμε στο. Lamee. To οποίο είναι ακριβώς απέναντι,κεντρικότατη τοποθεσία και τα έχεις όλα δίπλα σου...το δωμάτιο εξαιρετικό!!

2026-02-13 via Nuitee
M
Magali couple br
8
2026-02-12 via Nuitee
R
Rony couple il
9
2026-02-12 via Nuitee
V
Vladimiros family_with_children cz
1
2026-02-12 via Nuitee
K
Kwong Woei couple my
1
2026-02-11 via Nuitee
S
Scott couple gb
8
Really nice hotel
Pros:

The room was nicely decorated. It did have a small balcony which had views over the rooftops and nearby Cathedral. It was nice to have a way to let fresh air in. The bathroom is luxurious. The staff are very nice and helpful.

Cons:

Some parts of the room were a bit underlit particularly around the wardrobe area. It was very dark. The room is a funny shape which didnt let in much natural light. The hotel only has 1 lift. The bedroom is slightly cramped but it is a city centre hotel and maybe we booked a smaller size room. Toiletries are no longer Penhaligions but are a local luxury brand.

2026-02-11 via Nuitee
U
Ulrike family_with_children at
10
Pros:

Tolle Lage, sehr freundliches Personal!

Cons:

Etwas abgewohnt, aber trotzdem in Ordnung!

2026-02-11 via Nuitee
S
Sagi couple il
9
מומלץ מאוד
Pros:

מיקום מרכזי.
צוות מעולה

2026-02-10 via Nuitee
O
Or family_with_children il
10
2026-02-10 via Nuitee