Arcadia Suites & Spa

Hotels
6.6 (20 reviews)
Galatas Troizinias , Galatas , gr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Perfect location with good access
Views of the sea
Cons:
Extra payment issues
Non-operational pool and spa
Lift not working
Complaints about mattresses

Categories

Cleanliness
8.1
Rooms are frequently described as clean and spacious, indicating a high level of cleanliness appreciated by guests.
Service
8.6
Service is highly praised with the staff mentioned as friendly, attentive, and helpful, although there was an isolated complaint about extra payment requests.
Location
9
Location is consistently reviewed as perfect or very good, with easy access to key areas and transport.
Room Quality
7.5
While rooms are generally appreciated for their size and views, some guests have complained about mattresses and the lift not working.
Amenities
6.2
Amenities are adequate, with repeated mentions of a non-operational pool and spa leading to lower satisfaction.
Value for Money
7.8
The hotel is frequently cited as providing good value for money. Issues like unexpected local taxes lowered this score slightly.
Food and Beverage
7.9
Breakfast is generally well-received, with compliments about its quality, although there's little mention of variety.
Overall Experience
8.3
Despite some issues, overall experiences are positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 06:22

Property Description

Luxurious Accommodation with Stunning Views

Elegant Rooms and Suites: Immerse yourself in luxury with antique furnishings and balcony views of Poros island. Each room includes modern amenities such as LCD TV and air conditioning.

Relaxation and Wellness: Indulge in the hotel's spa with indoor pool, hot tub, and sauna. Treat yourself to rejuvenating massages and beauty sessions for the ultimate relaxation experience.

Convenient Location and Amenities: Located near Galatas port for easy access to Poros island, and just 3 km from Aliki beach. Enjoy the convenience of free Wi-Fi, lounge bar, and fully equipped gym during your stay.

Book now for a luxurious and rejuvenating experience at Arcadia Spa & Suites!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Please note that pets can be accommodated upon request and prior confirmation from the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 20 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9
Room Quality: 7.5
Amenities: 6.2
Value for Money: 7.8
Food and Beverage: 7.9
Overall Experience: 8.3
A
aurelie
4
Déception ! Pas de piscine ni spa
Pros:

A notre arrivée, belle suite, chambre spacieuse mais canapé lit pour les enfants peu confortable.
Un frigo mais pas d'évier sauf dans la salle de bain. Salle de bain dans son jus avec pommeau de douche cassé...pas d'étendage ni service de blanchisserie ( comme mentionné) qui se trouve sur l'île en face !
La piscine et le spa ne sont plus utilisables depuis 2020, mais la photo reste toujours en premiere place. La réceptionniste est sympathique mais subit la situation.
La vue et l'emplacement sont conformes.
mon conseil : cherchez une location sur l'île de POROS.👍

2023-07-14 via Nuitee
D
Denis
2
Avoid !
Pros:

Help ! This hotel is supposed to be one of the best spa-hotel of the area.... when I arrived they claimed not having received the reservation from Hotels.com. The lady finally gave me a so-called standard room instead of the luxe suite with sea view I had booked. This standard room was full of moisture, no fridge or water or coffee. No curtain on the shower tub... so you can forget using your bathroom after one shower. On top of that people were smoking in the rooms and the bar so that tobacco smell was in the whole building. The breakfast was minimal: bad filter coffee, toast with ham and cheese... I decided to leave after one night. I took pictures of the room.

2021-11-23 via Nuitee
V
Verified traveler partner
8
Pros:

Super

2021-08-14 via Nuitee
K
Konstantinos
8
Pros:

Πολλή ωραία θέα, άνετα δωμάτια και άψογη εξυπηρέτηση. Χρειάζεται μόνο λίγη βελτίωση στη συντήρηση του κτηρίου.

2019-08-25 via Nuitee
L
Louis
8
Nice Suite
Pros:

Located across from the island of Paros, the suite that I stayed in offered a good value — the pool and gym were a bonus. The owner is also nice and accommodating. I would recommend it.

2019-08-18 via Nuitee
E
EVANGELOS
6
Μετριο
Pros:

Η θέση του ξενοδοχείου ήταν αρκετά καλή αν σκεφτείς ότι απέναντι υπήρχε η υπέροχη θέα του Πόρου που δυστυχώς δεν μπορούσαμε να δούμε παρά μόνο όταν ήμασταν έξω από το ξενοδοχείο εφόσον το δωμάτιο μας δεν διέθετε μπαλκόνι. Το εσωτερικό του ξενοδοχείου αρκετά καλο και καθαρό όπως επίσης και το δωμάτιο. Η ρεσεψιονιστ δεν ηταν τοσο ευγενική και αισθανθήκαμε σαν να ήθελε να μας "ξεπεταξει" μιλούσε υπερβολικά γρήγορα με αποτέλεσμα να μην καταλαβαίνουμε τα περισσότερα από αυτά που ελεγε. Ενα άλλο πρόβλημα πολύ σοβαρό ήταν το καζανάκι της τουαλέτας το οποίο δεν δούλευε πολύ καλά εξαρχής και το βράδυ σταμάτησε εντελώς να λειτουργεί. Αναγκαστηκαμε να ρίχνουμε νερό με το καλαθάκι της τουαλέτας. Επίσης το πρωινό ήταν αρκετά μετριο για το συγκεκριμένο ξενοδοχείο (ενα τοστ στα δύο) έπρεπε να ζητήσουμε εμείς και δεύτερο. Να συμπληρώσω ότι το πρωινό σέρβιρε η ιδια κοπέλα της ρεσεψιόν.

2019-07-14 via Nuitee
A
AGATHI
6
μετρια
Pros:

Δεν λειτουργουν οι πριζες,διακοπτες,δεν ειχε ζεστο νερο

2019-02-13 via Nuitee
V
Verified traveler family
2
Pros:

The room was small and dirty. No one was at the reception I had to call them to come for check in and also at check out no one was at the reception. It feels unsafe.
I booked a double room, and it had a single duvet. When I complained about this, they told me that they rent it as a single room and not as double. Later at night when we went to sleep we found out that at the bed was only a single sheet. The air on wasn’t working, the room was very old, needs repair and special the bathroom was very dirty. I wouldn’t recommend anyone to stay there. The have a swimming pool but is very dirty also.

2019-01-24 via Nuitee
V
Verified traveler
2
Lampe mit dem Kabel im Pool
Pros:

Eigentlich ein schoenes Hotel,leider fehlt dem Management die erforderlichen Mittel fuer die Instandhaltung. Es ist nicht ok wenn die Lampe mit dem Kabel im Pool schwimmt und es machte keinen einladenden Eindruck im Gesamtbild.Toilettendeckel war kaputt ,der Duschvorhang nicht vorhanden und beides wurde dann am zweiten Tag befestigt und aufgehaengt.Klimaanalge konnte man gar nicht regulieren und nur mit Hilfe des Personals eingeschaltet werden.

2018-09-20 via Nuitee
Y
Yasen
10
Pros:

Wonderfull!!!

2018-05-03 via Nuitee
S
STAVROS
4
Μετριότητα.
Pros:

Το δωμάτιο (σουίτα) δεν δικαιολογουσε τον τίτλο του. Δεν είχε μπαλκόνι. Παλιό ταλαιπωρημενο στρώμα. Πρίζες μη λειτουργικές. Νιπτήρα που βάλαμε κουβά από κάτω να μαζεύει τα νερά. Μπάνιο με παλιά υδραυλικά. Το διήμερο που πήγαμε δεν είχε το ξενοδοχείο καν ζεστό νερό. Εσωτερική πισίνα μη θερμαινόμενη. Οκ φτάνει.

2018-04-27 via Nuitee
N
NIKOLAOS
6
Much ado about nothing.
Pros:

Οι διακόπτες και οι πρίζες του κρεββατιού ήταν εκτός λειτουργίας. Έπρεπε να σηκωθείς για να σβήσεις τα φώτα. Το μπάνιο πλημμυροπαθές. Οι πετσέτες δεν αλλάχτηκαν. Το πρωινό φτωχό. Δεν θα το επιλέξω ξανά. Η παρουσίασή του στην ιστοσελίδα απέχει πολύ από την πραγματικότητα.

2018-02-24 via Nuitee
J
John
10
Nice place, Great location.
Pros:

Can walk to water taxi to Poros Island. We took a drive to go see the Island of Hydra. A great thing to do.

The sauna at hotel was great. People nice.

2016-11-02 via Nuitee
V
Verified traveler
8
Pros:

The hotel is located next to the sea opposite Poros island, the rooms are luxurious, clean and tidy, and the staff very polite and helpful. I would definitely stay there again!

2016-08-29 via Nuitee
Γιωργος
10
Ωραίο ξενοδοχείο με θέα στον Πόρο .
Pros:

Άνετα και ωραία διακοσμημένα δωμάτια
Σάουνα,χαμάμ,κλειστή πισίνα(όχι θερμαινόμενη)
Εξυπηρετικό προσωπικό
πρωινό στο δωμάτιο
Θέα στον Πόρο(ΟΛΥΜΠΙΑ)

2016-04-03 via Nuitee
V
Verified traveler
6
Small Hotel with Poros View
Pros:

Small hotel with just six rooms. The room was quite spacious that we stayed in, which was nice. Part of the reason we stayed was for the indoor pool, but it was not heated and the hot-tub was empty. There was a problem with wifi - but it was solved. Breakfast was fine. Bed was not the most comfortable.

2016-02-10 via Nuitee
K
Katerina
8
Pros:

My husband and I really enjoyed our stay. The central location was perfect for getting around.

2015-06-21 via Nuitee
B
Betty
10
Great location close to ferry & breathtaking view
Pros:

staff very helpful and friendly. Balcony view over looking Island of Poros was breathtaking. Enjoyed our stay. Thank you

2014-08-08 via Nuitee
G
Guy
6
Pros:

Over all it was ok, I would recommend to stay in Poros, Galtas area is a bit ugly. Poros has much more to offer, the hotel was fine for 4 star hotel.

2014-05-08 via Nuitee
V
Verified traveler
8
Nice hotel, excellent value for money
Pros:

We stayed for two nights at this nice hotel. The standard room lacks some amenities (fridge, shampoo) but the price was very good. Next time we will try the suites!
P.S. The mattress needs to be changed immediately

2013-08-08 via Nuitee