Hotel Irotama Lago

Hotels
GHL
9 (1641 reviews)
Km 14 via a Cienaga. Bello Horizonte. , Santa Marta , co

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Excellent rooms
Cons:
Poor food quality
Service training needed
High restaurant prices

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
8.5
Service staff were friendly but lacked proper hospitality training.
Location
10
Excellent location near multiple hotels.
Room Quality
9.5
Very comfortable and well-maintained rooms.
Amenities
9
Great facilities including a beautiful pool.
Value for Money
8.5
Prices at restaurants and bars are considered high.
Food and Beverage
8
Food quality was poor in some dining areas.
Overall Experience
9.5
A great stay overall despite some service and food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:52

Property Description

Beachfront Paradise with Endless Amenities

Luxurious Bungalows and Exciting Activities
Indulge in a stay at Irotama Resort where each bungalow offers a private bathroom, satellite TV, and minibar. Wake up to the sound of the waves with some room types even providing stunning sea views. With room service at your beck and call, your comfort is our priority.

Unmatched Leisure and Dining Experiences
From golf practices to tennis matches, the resort offers a range of activities to keep you entertained. With 9 restaurants to choose from, your taste buds will be delighted. Cap off your day with a refreshing drink from one of our 3 bars.

Convenience and Hospitality at Its Best
Only 2 km from Simon Bolivar Airport, enjoy complimentary airport pick-ups and free parking on-site. Every guest is greeted with a free souvenir, ensuring your stay is memorable.

Book now for an unforgettable beachfront experience at Irotama Resort.

Important information:

Minors must register in the company of one of their parents by presenting the civil birth registry, which allows verifying the degree of relationship in the first degree of consanguinity (father - child) and if it is another person, it must be an adult. This must present written authorization duly authenticated before a notary by one of the parents who appear in the civil birth registry or an equivalent document in the case of foreign minors, attaching an identification document original of the responsible parent.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1641 reviews
Cleanliness: 9
Service: 8.5
Location: 10
Room Quality: 9.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
M
marcelo solo_traveller cl
5
2026-04-03 via Nuitee
M
Márcio family_with_children br
10
2026-04-01 via Nuitee
A
Angie Daniela family_with_children co
10
Pros:

Todo

Cons:

Todo me gusto

2026-03-31 via Nuitee
I
Irina family_with_children co
10
Pros:

Las instalaciones espectaculares, la variedad de restaurantes

Cons:

N/a

2026-03-30 via Nuitee
D
Diana family_with_children co
10
2026-03-28 via Nuitee
L
LauraPM family_with_children co
10
Pros:

La piscina y las instalaciones muy bonitas.

Cons:

Pueden instalar mas duchas para ducharse en la playa, sobretodo para los pies.

2026-03-25 via Nuitee
D
DAVID family_with_children co
10
Familiar
Pros:

El aseo, el personal muy atento y educado

Cons:

Que no me envían promociones a mi correo

2026-03-25 via Nuitee
M
Mercedes couple us
10
Pros:

The breakfast was not the greatest it

Cons:

The towel were nit in good condition there were no hand towels the towels were not soft

2026-03-25 via Nuitee
C
Cardenas Diaz solo_traveller co
10
2026-03-24 via Nuitee
O
olga lucia couple co
10
Relajante
Pros:

Piscina muy tranquilo

Cons:

Falto agua en botella en la habitación

2026-03-24 via Nuitee
C
Cristian family_with_children ca
10
2026-03-24 via Nuitee
J
Javier family_with_children co
5
Experiencia agridulce
Pros:

Muy bueno el servicio en los restaurantes y en la playa

Cons:

Tuvimos una sorpresa desagradable en el check-in ya que nos hicieron un cobro adicional no informado previamente, el cual nos pareció exagerado.

2026-03-24 via Nuitee
P
paz family_with_children co
9
Pros:

Todo

2026-03-20 via Nuitee
D
Diego couple co
9
Pros:

Muy limpio

Cons:

El horario de ingreso del check in y el check out

2026-03-17 via Nuitee
M
Maria Luz couple gb
8
Pros:

Good facilities! Great breakfast!

Cons:

Too many people in the restaurants. In general very crowded.

2026-03-13 via Nuitee
A
Angela family_with_children co
9
Pros:

Las instalaciones

Cons:

Podría mejorar la comida

2026-03-11 via Nuitee
D
Daniela couple co
9
Descanse mucho
Pros:

Se sienten los detalles bien cuidados

Cons:

Realmente me hubiera gustado un poco más de detalles en el. Baño era muy sencillo además dejar algo de comer también en el minibar y mejorar el servicio de meseros en las piscinas y playas, había muy pocos

2026-03-09 via Nuitee
R
Rodrigo couple co
8
Es una buena experiencia
Pros:

Limpieza, orden, facilidad de ingreso y salida.

Cons:

La actitud en recepción, sentí que les quede debiendo, no me gustó el trato. Deberían ser más empaticos con el cliente.

2026-03-05 via Nuitee
L
Largo solo_traveller co
10
2026-03-04 via Nuitee
M
Manuel family_with_children ch
9
2026-03-02 via Nuitee