Hotel Irotama Lago

Hotels
GHL
9 (1711 reviews)
Km 14 via a Cienaga. Bello Horizonte. , Santa Marta , co

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Excellent rooms
Cons:
Poor food quality
Service training needed
High restaurant prices

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
8.5
Service staff were friendly but lacked proper hospitality training.
Location
10
Excellent location near multiple hotels.
Room Quality
9.5
Very comfortable and well-maintained rooms.
Amenities
9
Great facilities including a beautiful pool.
Value for Money
8.5
Prices at restaurants and bars are considered high.
Food and Beverage
8
Food quality was poor in some dining areas.
Overall Experience
9.5
A great stay overall despite some service and food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:52

Property Description

Beachfront Paradise with Endless Amenities

Luxurious Bungalows and Exciting Activities
Indulge in a stay at Irotama Resort where each bungalow offers a private bathroom, satellite TV, and minibar. Wake up to the sound of the waves with some room types even providing stunning sea views. With room service at your beck and call, your comfort is our priority.

Unmatched Leisure and Dining Experiences
From golf practices to tennis matches, the resort offers a range of activities to keep you entertained. With 9 restaurants to choose from, your taste buds will be delighted. Cap off your day with a refreshing drink from one of our 3 bars.

Convenience and Hospitality at Its Best
Only 2 km from Simon Bolivar Airport, enjoy complimentary airport pick-ups and free parking on-site. Every guest is greeted with a free souvenir, ensuring your stay is memorable.

Book now for an unforgettable beachfront experience at Irotama Resort.

Important information:

Minors must register in the company of one of their parents by presenting the civil birth registry, which allows verifying the degree of relationship in the first degree of consanguinity (father - child) and if it is another person, it must be an adult. This must present written authorization duly authenticated before a notary by one of the parents who appear in the civil birth registry or an equivalent document in the case of foreign minors, attaching an identification document original of the responsible parent.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1711 reviews
Cleanliness: 9
Service: 8.5
Location: 10
Room Quality: 9.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
D
de mier solo_traveller us
8
Pros:

El sitio es hermoso

Cons:

Las cenas ordenadas por menu , muy deficiente el sabor y textura.

2026-06-12 via Nuitee
P
Paola family_with_children co
8
2026-06-12 via Nuitee
C
Catalina L. solo_traveller co
10
Pros:

Todo! La atención del personal muy amable, el aseo en las habitaciones e instalaciones. La comida es de buena calidad y buen sabor. Todo estuvo perfecto!

2026-06-11 via Nuitee
D
Diana Carolina solo_traveller co
10
2026-06-09 via Nuitee
E
Erick couple co
10
Calidad y descanso
Pros:

Absolutamente todo, sus instalaciones

Cons:

N/A

2026-06-09 via Nuitee
J
Juan Camilo family_with_children co
10
Excelente experiencia!
Pros:

Excelente la habitación y las instalaciones del hotel. El personal muy servicial, atento, dispuesto.

Cons:

NA

2026-06-09 via Nuitee
M
MARIA FERNANDA couple co
5
Se nota el cambio de operador pero para mal , bajaron demasiado el estándar
Pros:

El desayuno aunque ya no estaba como toda la vida en el mismo lugar donde ofrecían mucha variedad y espacio fue bueno en general . El
Personal si es muy amable y servicial.

Cons:

La desinformación de la recepción .
Desde el cambio de operador del hotel bajaron la calidad en todo, las sillas de la playa absolutamente sucias todos le tiempo .
Cuando hay convención que es todo el tiempo quitan asientos y sombrillas de la piscina seguramente para eventos y no las vuelven a poner , y eso no está bien porque el huésped tiene derecho a estar en la piscina cómodamente

2026-06-09 via Nuitee
S
Stephanie family_with_children co
10
2026-06-08 via Nuitee
C
Cristina family_with_children co
10
2026-06-08 via Nuitee
J
Javier solo_traveller co
10
Pros:

Si

Cons:

Nada

2026-06-08 via Nuitee
I
Ivan Dario solo_traveller co
10
Pros:

Las instalaciones

Cons:

Falta un poco de aseo en los corredores

2026-06-05 via Nuitee
S
SALVADOR couple mx
9
Sigue siendo la mejor opcion en Santa Martha.
Pros:

Excelente, todo muy bien

Cons:

La regadera sale muy poca agua.

2026-06-03 via Nuitee
K
Keren family_with_children us
10
It was amazing
Pros:

Except for 2 things I love everything about the hotel.

Cons:

The bed mattress was too hard and not enough blankets in the room.

2026-06-03 via Nuitee
O
Oscar family_with_children co
8
2026-06-02 via Nuitee
V
Víctor solo_traveller co
9
Pros:

El hotel es muy bonito y la zona del piso 3 muy moderna.

Cons:

Tiene detalles que no lo hacen 5 estrellas, por ejemplo no hay gel de manos o de ducha, o el roomservice es muy malo. Los restaurantes dentro del complejo son regulares...

2026-06-02 via Nuitee
S
Salazar couple co
10
Excelente hotel
Pros:

Demasiadoooo! Es hermoso, la gente es muy querida, la comida es deliciosa y las habitaciones espectaculares. Espero volver muy pronto ✨

2026-06-02 via Nuitee
A
Andrea family_with_children co
10
2026-06-02 via Nuitee
K
Katherine couple co
10
Pros:

Increíble y la habitación deluxe suite con jacuzzi espectacular vista

2026-06-01 via Nuitee
H
herrera garcia couple co
4
Cons:

muy mala atencion del personal, mucho desorden, y mala actitud del personal de los restaurantes.

2026-05-31 via Nuitee
S
Sti solo_traveller us
10
Pros:

Rooms, pool, everything

Cons:

N.A.

2026-05-29 via Nuitee