Hotel Irotama Lago

Hotels
GHL
9 (1815 reviews)
Km 14 via a Cienaga. Bello Horizonte. , Santa Marta , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Excellent rooms
Cons:
Poor food quality
Service training needed
High restaurant prices

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
8.5
Service staff were friendly but lacked proper hospitality training.
Location
10
Excellent location near multiple hotels.
Room Quality
9.5
Very comfortable and well-maintained rooms.
Amenities
9
Great facilities including a beautiful pool.
Value for Money
8.5
Prices at restaurants and bars are considered high.
Food and Beverage
8
Food quality was poor in some dining areas.
Overall Experience
9.5
A great stay overall despite some service and food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:52

Property Description

Beachfront Paradise with Endless Amenities

Luxurious Bungalows and Exciting Activities
Indulge in a stay at Irotama Resort where each bungalow offers a private bathroom, satellite TV, and minibar. Wake up to the sound of the waves with some room types even providing stunning sea views. With room service at your beck and call, your comfort is our priority.

Unmatched Leisure and Dining Experiences
From golf practices to tennis matches, the resort offers a range of activities to keep you entertained. With 9 restaurants to choose from, your taste buds will be delighted. Cap off your day with a refreshing drink from one of our 3 bars.

Convenience and Hospitality at Its Best
Only 2 km from Simon Bolivar Airport, enjoy complimentary airport pick-ups and free parking on-site. Every guest is greeted with a free souvenir, ensuring your stay is memorable.

Book now for an unforgettable beachfront experience at Irotama Resort.

Important information:

Minors must register in the company of one of their parents by presenting the civil birth registry, which allows verifying the degree of relationship in the first degree of consanguinity (father - child) and if it is another person, it must be an adult. This must present written authorization duly authenticated before a notary by one of the parents who appear in the civil birth registry or an equivalent document in the case of foreign minors, attaching an identification document original of the responsible parent.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Location

Guest Reviews

9
Based on 1815 reviews
Cleanliness: 9
Service: 8.5
Location: 10
Room Quality: 9.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
S
Sabina family_with_children es
9
Lugar ideal para pasar unos días en familia
Pros:

Hotel muy grande, con habitaciones muy espaciosas y muy bien cuidado. Piscina muy grande con tobogán y otra más tranquila

Cons:

El desayuno estaba demasiado lleno de gente.

2026-08-29 via Nuitee
M
MONICA solo_traveller es
10
Pros:

Todo

Cons:

Esta bien

2026-08-29 via Nuitee
C
Camilo solo_traveller co
8
2026-08-28 via Nuitee
D
Diego David solo_traveller co
6
Bonito pero políticas de servicio limitadas
Pros:

La ubicación

Cons:

Políticas en contra del servicio

2026-08-27 via Nuitee
N
nilza solo_traveller xa
10
Pros:

Muy buen servicio. El.personal muy amable, la comida muy bien.

Cons:

Nada

2026-08-26 via Nuitee
P
Paula couple co
10
Maravillosa experiencia.
Pros:

Instalaciones maravillosas, muy limpias y el servicio excepcional. Tiene una gran oferta de servicios y todo el staff del hotel está pendiente para servir de la mejor manera. Además, es un lugar muy seguro y muy recomendado para planes familiares.

Cons:

Nada. El hotel superó mis expectativas.

2026-08-24 via Nuitee
A
Alejandro solo_traveller co
9
Muy buena .
Pros:

Cómodo, amplio, linda vista . Por mejorar el olor en el baño , a sudor .

Cons:

En el restaurante : Pargo Rojo dicen el gramaje en la carta 500gr valor $96.000. La realidad gramaje aproximadamente 270 gr el mismo valor . Se ve engañoso y es de claridad para los meseros , pues lo advierten que es más pequeño , máxime en mi plan que era pagando cada plato.

2026-08-24 via Nuitee
Y
Yessica family_with_children co
8
2026-08-24 via Nuitee
V
Vanessa family_with_children co
10
Orden
Pros:

Su atención…

2026-08-23 via Nuitee
J
Joanne solo_traveller au
9
Really nice place, large clean rooms with good housekeeping service Great facilities and right on the beach
Pros:

Really nice place, large clean rooms with good housekeeping service
Great facilities and right on the beach

2026-08-23 via Nuitee
A
Ana Paola solo_traveller mx
9
Pros:

Bien

2026-08-23 via Nuitee
P
Pablo family_with_children ec
10
Excelente
Pros:

Sus habitaciones, todo limpio, todas las actividades q había en el hotel

Cons:

Q pusieron en mantenimiento la piscina de niños justo en la fecha q fuimos

2026-08-22 via Nuitee
L
Leonardo couple co
7
Desmejorando
Pros:

La playa extensa que tienen

Cons:

No respetaron la reserva que teniamos en La Torre del Lago , la primera noche nos mandaron a una habitacion en otro lado oscura y angosta . Los quioscos de la playa sucios , nadie limpia ! Al almuerzo solo 2 restaurantes abiertos

2026-08-21 via Nuitee
L
Luis couple co
10
2026-08-18 via Nuitee
C
cristina extended_group co
10
Pros:

Todo

Cons:

Que había un restaurante cerrado pero fue por mantenimiento

2026-08-18 via Nuitee
T
Tomas family_with_children au
6
Nice family resort
Pros:

Staff everywhere was really nice and helpful. The rooms were super clean.

Cons:

They changed our booking without any notice due to “availability”. They did fix it on arrival after talking to lobby staff but not a pleasant experience. They also had two conferences happening at the same time a courtesy email to let us know about noise until later in the night would’ve been appreciated.

2026-08-18 via Nuitee
J
JUAN PABLO family_with_children co
9
Muy bueno!
Pros:

Limpieza piscina mar

Cons:

No había mucha vida nocturna.

2026-08-16 via Nuitee
N
nellyreth couple co
8
Excelente
Pros:

Las actividades recreativas

2026-08-16 via Nuitee
J
Jorge solo_traveller co
10
2026-08-15 via Nuitee
A
Alejandra family_with_children co
9
2026-08-12 via Nuitee