Tanxiang Resort Hotel Sun Moon Lake Harbour - Sun Moon Lake Pier

Hotels
5.3 (229 reviews)
No.130, Zhongshan Road , Yuchi , tw

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
位置优越,方便出行
房间整洁
Cons:
房间不洁,设施老旧
服务态度差,性价比低

Categories

Cleanliness
4.69
多条评论提到房间和浴室的不洁,且有客人表示房间有霉味。
Service
5.16
有些评论提到工作人员态度不佳,但也有说服务到位。
Location
9.2
客户普遍认为位置优越,方便出行。
Room Quality
4.65
房间狭小且设施老旧,多项评论提到隔音不好。
Amenities
5.18
评论提到部分设施不全,且提供的浴室用品不够。
Value for Money
4.14
部分评论认为价格与服务质量不符,性价比低。
Food and Beverage
4.19
评论指出房间内未提供矿泉水,早餐需额外收费。
Overall Experience
5.16
综合评价一般,许多顾客对此次入住体验不满意。
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:51

Property Description

Modern Rooms with Free Wi-Fi
Tanxiang Resort at Sun Moon Lake offers modern rooms equipped with free Wi-Fi and 32-inch flat-screen TVs. The simply furnished rooms feature wooden flooring, ensuring a comfortable stay for guests.

Convenient Location
Located just a minute's walk from key landmarks such as Sun Moon Lake Bus Station, Shuishe Visitor Centre, and Shuishe Pier, Tanxiang Resort provides easy access to popular attractions. Additionally, it is a short drive to Formosa Aboriginal Village and a stone's throw away from Maolan Hiking Trail.

Exceptional Guest Services
Guests can enjoy a range of services including bicycle rental, room service, and a 24-hour front desk offering luggage storage and ticketing services. The tour desk is also available to assist with travel arrangements, ensuring a hassle-free stay at Tanxiang Resort Hotel Sun Moon Lake.

Book your stay at Tanxiang Resort for a memorable experience at Sun Moon Lake!

Important information:

Please kindly note:
- The credit card is only for reservation guarantee. Guests are required to settle the payment in cash upon check-in.
- The hotel does not accept Taiwan Traveler Card.
- If there is any young children or senior guests, guests are required to inform the property in advance.

Other services provided:
- Ticketing service (e.g. Sun Moon Lake boat ticket, Formosa Aboriginal Culture Village ticket, bus ticket from Sun Moon Lake to Alishan Mountain)
- Offering coupons for Sun Moon Lake ropeway, pottery DIY lesson, bicycle rentals, motorbike rentals, Paper Dome ticket, parking, sky deck and afternoon tea.
- Carpooling service from the property to Sun Moon Lake, Cingjing Farm, Fengjia shopping area, Taichung Railway Station and Taiwan High Speed Rail - Taichung Station.
- For guests who would like to use the services mentioned above, please contact the property directly 1 day prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TNN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 17 years old stay for TWD 500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.3
Based on 229 reviews
Cleanliness: 4.69
Service: 5.16
Location: 9.2
Room Quality: 4.65
Amenities: 5.18
Value for Money: 4.14
Food and Beverage: 4.19
Overall Experience: 5.16
秉誠 couple tw
8
Pros:

性價比高,離景點近。

Cons:

隔壁用水時聲音很大。
冰箱幾乎無法用。

2026-03-21 via Nuitee
厤蓁 couple tw
4
Cons:

1.冰箱裡有之前住客留下的水果,看得出來已經放了一段時間,因為已經發霉且一打開冰箱就問到發酵+酸臭味
2.衛浴空間的拉門是壞掉的

2026-03-13 via Nuitee
solo_traveller tw
4
Cons:

霉味很重,高度很有壓迫感

2026-03-09 via Nuitee
國成 extended_group tw
7
2026-03-09 via Nuitee
勝堯 solo_traveller tw
5
Cons:

房間內會聽到抽水馬達聲音

2026-03-06 via Nuitee
extended_group tw
10
2026-03-04 via Nuitee
C
Chia-Han extended_group tw
5
2026-02-28 via Nuitee
extended_group tw
7
2026-02-24 via Nuitee
M
Max solo_traveller tw
1
不要花錢受罪就對了。
Pros:

沒有值得滿意的地方。 全部都非常糟糕。

Cons:

狀況真的不是很好的住宿體驗。
首先我在櫃檯準備核對入住資訊及繳款時,剛好有已入住的顧客與櫃檯先生反應,房間有破損的杯子,使用起來會有危險,但老闆卻只回應:「嗯。」 ,顧客看老闆沒回應⋯顧客也就沒再追問了。
然後等到我拿到鑰匙要入住時,老闆把鑰匙給一位伯伯,說要帶我去我所預定的房間,伯伯就拿著鑰匙離開 我所繳款的櫃檯(第一棟建築物) ,伯伯就帶著我 走進一條巷子,周邊有許多住戶,但充滿著動物排泄物的味道⋯我已經覺得很奇妙了。
走到第二棟建築物時,伯伯打開大門後,說著左手邊是飲水機,(但我看到的出水口都是生鏽的狀態) 我也不敢喝,然後旁邊有冰箱上面是佈滿厚厚的灰塵(我心想誰會敢冰) ,就往二樓我的房間去。 一開房間門,右手邊的窗簾⋯(黃色的) ,但看起來已經灰黃色了⋯絕對不能睡靠近窗簾。就是很可怕的狀態,加上房間冷氣霉味非常重,
蓮蓬頭的熱水,會忽大忽小,所提供的沐浴乳洗髮精,感覺還可以看到很詭異的顏色已經有分層的狀態。
總之⋯⋯⋯加油吧 這裡⋯真的沒有很好⋯
希望大家不要選錯了。

2026-02-22 via Nuitee
貫誌 extended_group tw
1
2026-02-22 via Nuitee
H
HughesJager couple tw
6
2026-02-12 via Nuitee
couple tw
9
2026-02-11 via Nuitee
O
Or couple il
4
2026-01-31 via Nuitee
N
Nina solo_traveller ca
10
2026-01-21 via Nuitee
H
HIEN GIANG solo_traveller tw
5
2026-01-19 via Nuitee
W
Wei Jie couple tw
3
2026-01-19 via Nuitee
B
Botu solo_traveller tw
7
2026-01-16 via Nuitee
V
VAIBHAV extended_group in
10
2026-01-08 via Nuitee
S
Sehresh Saleem couple tw
5
2026-01-06 via Nuitee
S
Seiji solo_traveller jp
5
カードOKなのに、現金で払えと、ゆってくる
Pros:

小さなエリアなので、バス停、コンビニ、手ごろな飲食店、フェリー乗り場、遊歩道、散策路、全てが5分くらいで行ける

Cons:

スタッフ不愛想(おじいちゃんと、息子)
部屋、風呂、トイレ全てが狭い
すぐにボートチケット、売りに来る
別館は、Wi−Fiがつながらない

2026-01-03 via Nuitee