Francis Palace

Hotels
9.2 (90 reviews)
Jezerní 15/2 , Františkovy Lázně , cz

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean and spacious rooms
Excellent amenities
Cons:
Unfriendliness during breakfast rush
Sauna hours could be improved

Categories

Cleanliness
9.3
Overall positive sentiments about cleanliness were noted, with mentions of very clean environments.
Service
8.8
Some reviews indicate friendly staff, though there were mentions of unfriendliness during breakfast.
Location
8.8
Location described as good, albeit a bit outside of main attractions.
Room Quality
9.3
Rooms were noted as spacious, clean, and well equipped.
Amenities
9.3
Positive remarks about the spa and pool facilities.
Value for Money
9.3
Many reviews indicate overall satisfaction regarding value for the price.
Food and Beverage
9.3
Consistently praised for excellent breakfast and dining experience.
Overall Experience
9.5
General consensus is a highly positive overall experience with multiple recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:24

Property Description

Tranquil Spa Hotel in Frantiskovy Lazne

Indulge in Relaxation: Enjoy the indoor pool, hot tub, and rejuvenating spa treatments at Francis Palace.

Culinary Delights: Delight in Czech and international dishes at the on-site restaurant, complemented by a variety of high-quality teas, coffee, and fine wines.

Therapeutic Mineral Springs: Explore the healing properties of Frantiskovy Lazne's famous mineral springs, including the Stepanka spring utilized for therapeutic procedures at Francis Palace.

Book your stay now to experience luxury and serenity at Francis Palace in Frantiskovy Lazne.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Property Policies

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 3 per day.

Location

Guest Reviews

9.2
Based on 90 reviews
Cleanliness: 9.3
Service: 8.8
Location: 8.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.5
R
Robby solo_traveller cz
9
2026-03-18 via Nuitee
L
Lazzinnaro solo_traveller de
5
2026-03-13 via Nuitee
B
bärbel claudia solo_traveller de
6
Pros:

Great spa facilities ,great breakfast ,good location ,

Cons:

Very noisy , I could hear everything next door and also the elevator,no coffee making facilities in the room or downstairs!needs some serious soundproofing

2026-03-02 via Nuitee
L
Lenka couple cz
10
Téměř dokonalé
Pros:

Fantastické. Vše dokonale čisté a blízko centra. Odhlučnění pokojů a i restaurace dole 👍 snídaně se ráno i po 9:00 doplňovala i když je jen do 10:00.

Cons:

Škoda, že hotel neprodává něco malého na zakousnutí...chipsy, arašídy, malé lahve na pokoj. Od solné jeskyně jsme čekali víc soli "ve vzduchu". Zkušenosti máme z jiných jeskyní...

2026-02-23 via Nuitee
J
Jan solo_traveller cz
9
2026-02-12 via Nuitee
K
Koschela solo_traveller de
10
Pros:

Sehr gutes Frühstück Super Preis -Leistungs Verhältnis

2026-02-10 via Nuitee
P
Pavla couple cz
10
Pros:

Byli jsme maximálně spokojeni ve všech směrech. Příchod na recepci, úžasná příjemná paní recepční, příchod na pokoj - čistota, vybavenost. Wellnes super. Večeře výborná, snídaně také. Lokalita skvělá, kousíček od centra, klid, parkoviště. Za nás maximální spokojenost.

2026-02-09 via Nuitee
B
Bibbiana couple de
10
Pros:

Schönes Hotel, ruhige Lage, kurzer Fußweg ins Zentrum, große Zimmer, leckeres Frühstück, freundliches Personal, wunderbarer Wellnessbereich. Alles top!

2026-02-08 via Nuitee
K
K. F. couple de
10
Pros:

Super freundlich und zuvorkommend, sehr sehr sauber und hygienisch, toller aufenthalt

Cons:

Wenn man etwas später zum Frühstück kommt ist es schon sehr ausgesuchten wird teils nicht mehr nachgelegt

2026-01-26 via Nuitee
H
Heike extended_group de
10
2026-01-26 via Nuitee
R
Ralf Merten solo_traveller de
10
Toller Aufenthalt
Pros:

Leider waren wir nur eine Nacht in diesem schönen Hotel.Die Angestellten waren überaus freundlich. Zimmer topsauber, das zugebuchte Abendessen war sehr reichhaltig, schmackhaft und nicht teuer.Getränkepreise auch sehr human.
Pool und Wirlpool angenehm warm.Sauna haben wir leider nicht genutzt, aber bestimmt beim nächsten Mal.
Bei Gelegenheit kommen wir gerne wieder vorbei.
Vielen Dank für den tollen Aufenthalt!!

Cons:

Alles bestens!

2026-01-12 via Nuitee
G
Gregor couple de
9
Sehr gutes Kur-Hotel. Immer wieder gerne.
Pros:

Wir waren schon mehrmals in diesem Hotel und werden wieder kommen. Sehr ruhiges Zimmer.

Cons:

Ein Wasserkocher im Zimmer wäre sinnvoll.

2026-01-11 via Nuitee
B
Biggi58 couple de
8
2026-01-07 via Nuitee
A
Alexander couple de
10
Pros:

Top Sauna

2026-01-07 via Nuitee
P
Pfeiffer extended_group de
10
2026-01-05 via Nuitee
S
Stefan couple de
9
2026-01-05 via Nuitee
M
Martin couple cz
8
Pros:

Přístup personálu

2025-12-23 via Nuitee
L
Ludwig solo_traveller de
9
Pros:

Super Ausstattung

Cons:

?

2025-12-22 via Nuitee
G
Gregor couple de
9
Top Adresse in Franzensbad
Pros:

Wir waren schon mehrmals in diesem Hotel und können es uneingeschränkt empfehlen.

Cons:

alles war sehr gut

2025-12-15 via Nuitee
H
Heike extended_group de
8
Pros:

Nettes Personal, sehr sauber, super Frühstück alles in allem zufrieden.

2025-12-15 via Nuitee