ZiOne Luxury Hotel Pereira

Hotels
ZiOne Hoteles
8.4 (66 reviews)
Cra 13 Nº 12-28/46 Avenida Circunvalar, Pereira, Risaralda, 660003 , Pereira , CO

Facilities

Free breakfast
Meeting rooms
Full-service spa
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Exceptional experience

Categories

Cleanliness
7.86
Standard quality for this hotel tier.
Service
8.83
The staff were friendly and attentive.
Location
8.87
There are couple of malls, bars and restaurants in walkable distances.
Room Quality
8.32
The facilities were impeccable.
Amenities
8.35
Standard quality for this hotel tier.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
8.33
An exceptional experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:47

Property Description

Experience luxury and comfort at ZiOne Luxury Hotel Pereira, your perfect getaway in the heart of Pereira.

Indulgent Spa Retreat
Unwind at our full-service spa, offering an array of rejuvenating massages, body treatments, and facials, ensuring a soothing escape from the everyday hustle.

Gastronomic Delights
Savor exquisite meals at our restaurant, FUZIONE, or grab a cozy coffee at our café. With 24-hour room service and complimentary local cuisine breakfast, culinary bliss is always at your fingertips.

Tech-Savvy & Convenient
Stay connected with complimentary wireless internet, and benefit from our 24-hour business center and limo service. Plus, enjoy complimentary valet parking and easy access to the area’s attractions with our shuttle service.

Your luxurious experience awaits; book your stay at ZiOne Luxury Hotel Pereira today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PEI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 66 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
U
Urrea solo_traveller co
10
2026-07-10 via Nuitee
M
Manuela couple co
10
Pros:

Me encanta ese hotel , muy bonito , aseado y muy buena atención.

2026-07-10 via Nuitee
V
Villarreal couple co
10
Perfecto
Pros:

Perfecto

2026-07-09 via Nuitee
A
Alejandro solo_traveller co
10
Pros:

Todo muy bien

Cons:

Todo ok

2026-07-09 via Nuitee
S
Sidney solo_traveller us
9
I received the most bang for my $ and highly recommend Zi One to others looking for a place to stay.
Pros:

The check-in process was seamless. The room very clean a just the right amount of space. The location is perfectly situated in the center of the busy part of the city (not so good if you're looking for a quiet place to be after a fútbol match). They have a complimentary breakfast which was a great selling point for me as well as a nice chicken restaurant in front of the hotel. I would definitely stay again!

Cons:

My only reservation was tech in the room. I forgot my USB plug for the wall and the outlets were standard 110V with no other USB or USB-C power options which I paid the price for! Also, you need to speak Spanish. I am A1-level speaking the language so it was a bit challenging. If you speak no Spanish it may be a little stressful.

2026-07-07 via Nuitee
J
Jason couple us
10
Great
Pros:

Nice

2026-07-07 via Nuitee
A
Alejandra couple co
10
2026-07-07 via Nuitee
A
Alison solo_traveller us
7
It's Not Luxury
Pros:

Staff are really friendly and happy to accommodate. I found the breakfast to be really filling; it's basic but it's good. The bed was very comfortable and the whole place was super clean. The shower had decent pressure with hot water. The location was central. The Standard King Room on the back of the 2nd floor had a sliding glass door that allowed some natural light in, plus had some plants, which was a nice alternative to the noisy street.

Cons:

Using the term "luxury" is pretty laughable. Walking into the hotel you're greeted by the restaurant's giant cartoon statue of a chicken... a very weird first impression! The staff raved about the view in my room, saying it was the best in the hotel, but it was a 3rd floor room hovering over the street. It was so incredibly loud. They were gracious enough to switch me to a corner room at the back of the 2nd floor which had no street noise, but I could hear everything happening in the hallways clearly. Unfortunately the internet didn't work consistently in that room, so I had to go to the lobby a few times.

2026-07-05 via Nuitee
J
Johan couple co
10
2026-07-05 via Nuitee
M
MARIA LORENA couple es
7
2026-07-02 via Nuitee
J
Jorge S. solo_traveller co
10
2026-06-29 via Nuitee
C
CARLOS MANUEL extended_group cl
10
2026-06-28 via Nuitee
D
Danka solo_traveller co
10
Pros:

Personal super amable .
La habitación es muy cómoda y hermosa pero sobre todo un nivel de limpieza 10 de 10

2026-06-26 via Nuitee
E
Erika solo_traveller co
9
Pros:

La ubicación, el aseo, la comodidad del cuarto.

Cons:

Se escuchaban demasiado las personas del cuarto de enseguida. Sería importante hacer alguna modificación para insonorizar.
Para lo que cuesta la noche, se espera un poco más del desayuno, muy sencillo y básico.

2026-06-24 via Nuitee
R
Rendon Herrera solo_traveller co
6
Muy bueno pero mañana tan mala al desayuno.
Pros:

El lugar del hotel y recepción y parqueadero muy bueno.

Cons:

Me gustó mucho el lugar y con parqueadero y empleadas del servicio y recepcionistas muy amables. Pero perdón por referirme en las palabras que me referiré a las personas del restaurantes están en el lugar equivocados ese no debe de ser su lugar de trabajo. Que grosería como reciben las personas, que llegan a desayunar y lo que pedí de desayuno, que verguenza y dije que es esto y no lo cambiaron ni dijeron nada. Pero lo demás muy bueno y a gusto.

2026-06-22 via Nuitee
N
NISHMY solo_traveller co
10
Calidad y modernidad
Pros:

Habitaciones grandes, cómodas y modernas

Cons:

Falta un Gimnasio y queda completo

2026-06-21 via Nuitee
J
Juan Carlos solo_traveller co
10
Excelente experiencia
Pros:

Las instalaciones muy bonitas y aseadas, la atención fue excelente

Cons:

Todo estuvo muy bien

2026-06-17 via Nuitee
J
Jason couple us
10
Good experience
Pros:

Good area

Cons:

All was good

2026-06-16 via Nuitee
J
Julio solo_traveller co
8
2026-06-16 via Nuitee
J
Julio César couple co
10
Pros:

Ubicación, atención y restaurante.

Cons:

.

2026-06-15 via Nuitee