Rio Cumbaza Hotel

Hotels
7.9 (120 reviews)
Jr. Pedro de Urzua 515 , Tarapoto , PE

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inadequate food options
Cleanliness issues

Categories

Cleanliness
7.54
Cleanliness was noted as needing improvement, especially with regards to flooding issues in the bathroom.
Service
8.51
Personal staff were appreciated for their excellent attention and friendliness.
Location
8.55
Location was frequently praised as excellent and convenient.
Room Quality
8
Rooms were reported as beautiful and well-maintained.
Amenities
7.53
Amenities received mixed feedback due to early kitchen closing and slippery pool areas.
Value for Money
7.99
Overall perceived value was good in terms of service and location.
Food and Beverage
6.54
Food was criticized for limited options and poor quality at breakfast.
Overall Experience
8.51
Majority of reviewers expressed a positive overall experience, highlighting satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Luxurious Accommodations
Experience comfort and style in our rooms equipped with air-conditioning, flat-screen TVs, and minibars. The suite even boasts a hot tub and a private balcony for a touch of luxury.

Culinary Delights
Indulge in a full breakfast featuring regional specialties and savor Amazonian and international cuisines at our vibrant restaurant.

Convenient Location
Located just 500 meters from the town's main park and commercial area, Rio Cumbaza Hotel offers easy access to the heart of Tarapoto.

Book your stay now at Rio Cumbaza Hotel and elevate your Tarapoto experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: TPP

Location

Guest Reviews

7.9
Based on 120 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.51
A
Alfonso F • couple • pe
7
2026-09-19 • via Nuitee
J
jose alva • solo_traveller • pe
10
2026-09-14 • via Nuitee
P
Peralta Aponte • couple • pe
5
Pros:

El desayuno estuvo bueno, pero le vendría bien un poco más de variedad. La ubicación es perfecta, muy cerca del centro de la ciudad

Cons:

"No me gustó la habitación, muy simple para el precio."

2026-09-09 • via Nuitee
M
Monyliebe • solo_traveller • pe
9
Vacaciones
Pros:

Es amplio y bonito, la comida estuvo genial

Cons:

Que el aire acondicionado no funcionaba bien y hacía mucho calor

2026-09-08 • via Nuitee
7
777LV777 • couple • de
7
Staff is great, rooms are nice
Pros:

Staff is friendly and helpful. The rooms are tidy and clean. Breakfast is alright.

Cons:

Whirlpool did not work. Location is a bit off the center but not too far.
When you book via Booking.com make sure that they charge you in USD. Otherwise, an extreme exchange rate will be applied by the hotel - luckily I noticed in time and they could revert.

2026-08-25 • via Nuitee
S
Sanchez Reynoso • extended_group • pe
9
tranquilidad
Pros:

me gusto el servicio de recojo al aeropuerto, la piscina, el servicio de desayuno, todo estuvo A1. Si quieres pasar un momento de amigos y familiar recomendable, la experiencia es excelente.

Cons:

deberian facilitar lugar donde almacenar el equipaje del cliente, en su ultimo dia, ya que la mayoria nos vamos en la noche y solo queremos, que nos cuiden las cosas, mientras uno sale a pasear.

2026-08-24 • via Nuitee
S
Silvana • couple • pe
9
2026-08-23 • via Nuitee
J
Juan Pablo • solo_traveller • pe
9
2026-08-21 • via Nuitee
G
Galarza • solo_traveller • pe
9
Pros:

Muy buenos ambientes y el bufet del desayuno variados y rico

Cons:

El shampoo, se puede mejorar la calidad del mismo

2026-08-20 • via Nuitee
E
Escarlet • solo_traveller • pe
10
2026-08-20 • via Nuitee
G
Gabriela • couple • pe
10
La estadía muy buena
Pros:

Bien

Cons:

No limpiaron la habitación en la hora indicada

2026-08-18 • via Nuitee
R
Ruben • couple • pe
8
Bueno
Pros:

El cuarto súper cómodo y moderno

Cons:

El ruido externo

2026-08-18 • via Nuitee
R
Rudiel • couple • us
8
2026-08-18 • via Nuitee
J
JAMES • solo_traveller • pe
6
2026-08-17 • via Nuitee
R
ramirez zapata • solo_traveller • pe
10
2026-08-11 • via Nuitee
D
Daniela • family_with_children • pe
10
Pros:

Cama grande y brindan servicio de toalla en piscina

Cons:

Variedad de platos del restaurante

2026-08-08 • via Nuitee
S
Salazar Iglesias • family_with_children • pe
10
Pros:

Regresé después de muchos años al hotel y lo veo renovado, está muy bonito, cuenta con rooftop, habitaciones amplias, buen restaurante y desayuno. La pasé muy bien con toda mi familia.
Anécdota, perdí mi pulsera de plata, no sabía que se me habia perdido en la piscina, por si acaso fui a recepcion y me mostraron la que encontraron durante la limpieza de la piscina y era esa, son realmente lo maximo.

2026-08-05 • via Nuitee
R
Raul • family_with_children • pe
7
Confortable
Pros:

El desayuno bueno aunque falto un poco de variedad, la ubicación es centrico para el transporte

Cons:

la limpieza, algunos huespedes salían mojados de la piscina y utilizaban el ascensor dejandolos mojados

2026-08-03 • via Nuitee
L
Luis Docarmo • solo_traveller • pe
10
2026-07-25 • via Nuitee
W
Wolochin • extended_group • pe
10
2026-07-19 • via Nuitee