Rio Cumbaza Hotel

Hotels
7.9 (47 reviews)
Jr. Pedro de Urzua 515 , Tarapoto , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inadequate food options
Cleanliness issues

Categories

Cleanliness
7.54
Cleanliness was noted as needing improvement, especially with regards to flooding issues in the bathroom.
Service
8.51
Personal staff were appreciated for their excellent attention and friendliness.
Location
8.55
Location was frequently praised as excellent and convenient.
Room Quality
8
Rooms were reported as beautiful and well-maintained.
Amenities
7.53
Amenities received mixed feedback due to early kitchen closing and slippery pool areas.
Value for Money
7.99
Overall perceived value was good in terms of service and location.
Food and Beverage
6.54
Food was criticized for limited options and poor quality at breakfast.
Overall Experience
8.51
Majority of reviewers expressed a positive overall experience, highlighting satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Luxurious Accommodations
Experience comfort and style in our rooms equipped with air-conditioning, flat-screen TVs, and minibars. The suite even boasts a hot tub and a private balcony for a touch of luxury.

Culinary Delights
Indulge in a full breakfast featuring regional specialties and savor Amazonian and international cuisines at our vibrant restaurant.

Convenient Location
Located just 500 meters from the town's main park and commercial area, Rio Cumbaza Hotel offers easy access to the heart of Tarapoto.

Book your stay now at Rio Cumbaza Hotel and elevate your Tarapoto experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TPP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 47 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.51
A
Angie Alexandra • family_with_children • pe
10
Pros:

Todo, atención e instalaciones excelente.

2026-03-03 • via Nuitee
J
Jorge • couple • pe
10
2026-03-03 • via Nuitee
F
Fernando • family_with_children • pe
10
Pros:

El ambiente. La piscina.

2026-02-26 • via Nuitee
S
Steven • family_with_children • pe
8
Bueno
Pros:

Las instalaciones como la piscina

Cons:

El cuarto tenía olor a guardado pero se pudo soluicionar

2026-02-24 • via Nuitee
J
jack • family_with_children • pe
10
Bonito hotel
Pros:

La atención e infraestructura

Cons:

Todo estaba bonito

2026-02-24 • via Nuitee
K
Karen Milagros • couple • pe
5
regular
Pros:

bonito rooftop
ubicacon aceptable

Cons:

problema de inodoro atorado
problema de lavatorio atorado
ducha incomoda
malisima presion de agua
el baño no tiene extrator
llave de puerta fisica , debe ser digital

2026-02-23 • via Nuitee
J
Jaime • solo_traveller • co
6
Aceptable
Pros:

Tamaño de la habitación

Cons:

Reserve una habitación superior y cuando llegue no había.

2026-02-15 • via Nuitee
L
Luis Felipe • family_with_children • pe
8
Pros:

Ubicación

Cons:

Faltó jabón de manos en el Baño

2026-02-12 • via Nuitee
B
Basurco Oré • solo_traveller • pe
10
Recomendable
Pros:

Muy limpio y moderno

2026-01-31 • via Nuitee
J
John • solo_traveller • pe
8
2026-01-29 • via Nuitee
C
catalina • extended_group • pe
10
Muy buena
Pros:

Todas las instalaciones lindas y muy limpias

2026-01-25 • via Nuitee
V
Vicko Hibernu • couple • pe
6
2026-01-24 • via Nuitee
M
marco • couple • pe
10
Felicidad y tranquilidad
Pros:

Salir a pasear con mi esposa es lo mejor que podemos hacer juntos

Cons:

La ubicación todo esta cerca dentro del hotel

2026-01-24 • via Nuitee
E
Erickzon • couple • pe
10
Excelente
Pros:

La amabilidad del personal, muy buena atención

2026-01-20 • via Nuitee
D
diana • family_with_children • pe
4
Pros:

Ubicación cerca q la plaza y zona céntrica

Cons:

Había un grupo de 90 personas y el resto de huéspedes éramos rezagados a la hora de desayuno y cena, nos pedían que comamos antes que el grupo grande
El grupo grande es de futbolistas y encima dejaban la ropa sucia en las puertas dando un muy mal aspecto y sensación de poco aseo en las instalaciones.

2026-01-20 • via Nuitee
F
Francisco • couple • pe
9
Muy bien alojamiento
Pros:

Habitación, cama excelente

Cons:

El bar sierran muy temprano

2026-01-19 • via Nuitee
M
Margarita • extended_group • pe
9
Experiencia maravillosa!!!!
Pros:

Las instalaciones, el desayuno, amabilidad, piscina...todo excelente

Cons:

Falta de espacio para el desayuno, más si llueve

2026-01-19 • via Nuitee
L
Liliana • solo_traveller • pe
9
Pros:

Excelente atención. Tuvimos un cumpleaños en la familia y nos apoyaron totalmente, con la música del Happy Birthday y demás

2026-01-18 • via Nuitee
R
Ruth • family_with_children • pe
10
Excelente
Pros:

Todo bien

Cons:

Todo bien

2026-01-16 • via Nuitee
R
Ruth • family_with_children • pe
10
Excelente
Pros:

Todo bueno

Cons:

Todo bien

2026-01-16 • via Nuitee