Rio Cumbaza Hotel

Hotels
7.9 (43 reviews)
Jr. Pedro de Urzua 515 , Tarapoto , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inadequate food options
Cleanliness issues

Categories

Cleanliness
7.54
Cleanliness was noted as needing improvement, especially with regards to flooding issues in the bathroom.
Service
8.51
Personal staff were appreciated for their excellent attention and friendliness.
Location
8.55
Location was frequently praised as excellent and convenient.
Room Quality
8
Rooms were reported as beautiful and well-maintained.
Amenities
7.53
Amenities received mixed feedback due to early kitchen closing and slippery pool areas.
Value for Money
7.99
Overall perceived value was good in terms of service and location.
Food and Beverage
6.54
Food was criticized for limited options and poor quality at breakfast.
Overall Experience
8.51
Majority of reviewers expressed a positive overall experience, highlighting satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Luxurious Accommodations
Experience comfort and style in our rooms equipped with air-conditioning, flat-screen TVs, and minibars. The suite even boasts a hot tub and a private balcony for a touch of luxury.

Culinary Delights
Indulge in a full breakfast featuring regional specialties and savor Amazonian and international cuisines at our vibrant restaurant.

Convenient Location
Located just 500 meters from the town's main park and commercial area, Rio Cumbaza Hotel offers easy access to the heart of Tarapoto.

Book your stay now at Rio Cumbaza Hotel and elevate your Tarapoto experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TPP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 43 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.51
J
Jaime solo_traveller co
6
Aceptable
Pros:

Tamaño de la habitación

Cons:

Reserve una habitación superior y cuando llegue no había.

2026-02-15 via Nuitee
L
Luis Felipe family_with_children pe
8
Pros:

Ubicación

Cons:

Faltó jabón de manos en el Baño

2026-02-12 via Nuitee
B
Basurco Oré solo_traveller pe
10
Recomendable
Pros:

Muy limpio y moderno

2026-01-31 via Nuitee
J
John solo_traveller pe
8
2026-01-29 via Nuitee
C
catalina extended_group pe
10
Muy buena
Pros:

Todas las instalaciones lindas y muy limpias

2026-01-25 via Nuitee
M
marco couple pe
10
Felicidad y tranquilidad
Pros:

Salir a pasear con mi esposa es lo mejor que podemos hacer juntos

Cons:

La ubicación todo esta cerca dentro del hotel

2026-01-24 via Nuitee
V
Vicko Hibernu couple pe
6
2026-01-24 via Nuitee
D
diana family_with_children pe
4
Pros:

Ubicación cerca q la plaza y zona céntrica

Cons:

Había un grupo de 90 personas y el resto de huéspedes éramos rezagados a la hora de desayuno y cena, nos pedían que comamos antes que el grupo grande
El grupo grande es de futbolistas y encima dejaban la ropa sucia en las puertas dando un muy mal aspecto y sensación de poco aseo en las instalaciones.

2026-01-20 via Nuitee
E
Erickzon couple pe
10
Excelente
Pros:

La amabilidad del personal, muy buena atención

2026-01-20 via Nuitee
F
Francisco couple pe
9
Muy bien alojamiento
Pros:

Habitación, cama excelente

Cons:

El bar sierran muy temprano

2026-01-19 via Nuitee
M
Margarita extended_group pe
9
Experiencia maravillosa!!!!
Pros:

Las instalaciones, el desayuno, amabilidad, piscina...todo excelente

Cons:

Falta de espacio para el desayuno, más si llueve

2026-01-19 via Nuitee
L
Liliana solo_traveller pe
9
Pros:

Excelente atención. Tuvimos un cumpleaños en la familia y nos apoyaron totalmente, con la música del Happy Birthday y demás

2026-01-18 via Nuitee
R
Ruth family_with_children pe
10
Excelente
Pros:

Todo bien

Cons:

Todo bien

2026-01-16 via Nuitee
R
Ruth family_with_children pe
10
Excelente
Pros:

Todo bueno

Cons:

Todo bien

2026-01-16 via Nuitee
H
Heber Humberto couple pe
9
Excelente relax en Tarapoto
Pros:

La piscina, el desayuno muy bien pero puede mejorar, más variedad, la ubicación excelente, el rooftop es un lugar excelente para tomar unos tragos con una vista excelente de la ciudad

Cons:

La limpieza de la piscina, se puede mejorar

2026-01-13 via Nuitee
C
Carmen Pittaluga solo_traveller pe
10
Visita por trabajo
Pros:

Buena ubicación del hotel , con rapida salida a las principales avenidas.

2026-01-09 via Nuitee
W
WilliamGaspar family_with_children pe
7
Pros:

Su buen desayuno

2026-01-07 via Nuitee
P
Patrick couple pe
8
cómoda
Pros:

el ambiente

Cons:

el internet es muy lento

2026-01-07 via Nuitee
K
KAROL JOSE MAXIMO couple pe
9
Pros:

Ideal para un fin de semana con piscina y cervezas

Cons:

Falta de bebidas el domingo

2026-01-05 via Nuitee
J
Jaime solo_traveller co
5
Aceptable
Pros:

Nada que resaltar.

Cons:

Reserve una habitación con tina, cuando llegue no había y no me devolvieron el precio extra que pague.

2026-01-05 via Nuitee