Hotel Coma

Ausgezeichnetes Frühstückbuffet

Nous avons été déçu par l' état des chambres qui ont besoin de rénovation.
Accueil sympathique du personnel.

We booked this Hotel through Hotels.com as part of a multi trip from Spain to England. We specifically selected it as it was advertised as “Pet Friendly” and we have a 6 month cocker puppy.
When we arrived there was a no dogs sign on the front door; I went inside and was told that our Dog (and therefore us) could only enter the Hotel via the underground car park and the Dog had to be taken straight to the room, the dog was not allowed out of the room, in any of the common areas and not even on the outside terraces.
After 10 hours driving we were devastated, my wife in tears and we had no alternative but to NOT check in. We then had to drive another 2 hours to Foix where we found a Hotel which was so welcoming at short notice and they really were pet friendly.
I don’t often write a negative review but this experience, in front of other guests was disgusting and really really upset us.
With hindsight I expect that the whole atmosphere there would have been toxic and I’d urge travellers to give this one a miss.

Zimmer extrem warm Hotel ist sehr in die Jahre gekommen Service im Restaurant hätte bedeutend besser sein können

Older hotel, nice environment, The staff didn’t speak English, even though I paid at hotesl.com, the stuff asked me to pay again.

The hotel is quiet and clean. Breakfast is plentiful. WIFI did not work in the room. I had to work in the hotel lobby.

At first when looking at the stairs going up and no sign of a ramp or elevator. I thought this was going to be a problem for two people in our party. After climbing the stairs and taking with the lady at front desk. Was told there was an elevator in the basement that was easy to get to with a wheelchair. A day later I talk with a maintenance person if he could come up with a step for my best friend to step up into a rental van. Later that day he came by with a simple but great idea. He had cut down a plastic pallet. It worked great! Wide enough for my best friend to step on and support his weight and an easy step up.

The property and area were beautiful! The staff went above and beyond to help us. Very friendly.

Un hotel perfecto!

El hotel es muy bonito, las habitaciones y el baño muy limpios; todo el personal muy amable, sobre todo el camarero portugués q nos atendió, no recuerdo su nombre, volveremos sin duda.

Es un hotel acogedor, habitaciones amplias y camas cómodas, un poco ruidoso el suelo de madera, se escuchaba mucho a los vecinos.
Personal atento y agradable. Vistas preciosas a la montaña. Repetiremos.

Muy bien, hemos estado hace 14 años y todo esta igual, pero bien mantenido. Hotel de 3 estrellas acogedor.

Excelente hotel y restaurante!!!
Volveré muy pronto :)

Hotel maravilhoso, acolhedor, muito confortável e quartos amplos.
A noite há opção do restaurante local como outros vizinhos e próximos.

Todo perfecto

Muy acogedor

El sitio es muy bonito, al hotel le faltan muchos arreglos, puertas muy estropeadas, paredes por arreglar, el suelo muy gastado, el mobiliario necesita un cambio, el personal muy atento y la comida muy buena

The hotel is perfectly located near to the centre of Ordino. It is an older hotel and therefore don’t expect ultra modern, but it is very clean and comfortable, the staff are amazing and go above and beyond to make your stay memorable. the only thing that lets it down is the acoustics, we could hear the Roomes either side and above, although this didn’t disturb our sleep.

We stayed at the Hotel Coma in September whilst walking across Andorra. There were quite a few good bits about our stay - the friendly receptionist, the swimming pool, the balcony and view, and most of the food (we have breakfast and dinner, with the gluten free options good (if you ask)).

The funniest thing were the waiting staff, who were doing their jobs efficiently but without much joy! It was quite fun having our bread rolls thrown onto our plates and grumbles from the waiter that they bought out the wrong dish! Quite why they had to memorise the dessert list and say it out loud rather than give us a written list is a total mystery, especially when most of the guests weren't Spanish speakers... We just chose the last thing they said as we couldn't remember anything else!

The room was a bit dated style-wise but was ok.

El trato del personal y limpieza.