Lucia Hotel

Hotels
8.1 (2515 reviews)
Akti Kountourioti & Douka Dimitriou , Chania Town , GR
+30 2821 090302
[email protected]

listing image 1
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Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent waterfront/harbour location and views
Balconies with pleasant harbour outlooks
Clean rooms
Friendly and helpful staff (24-hour reception)
Convenient for shopping and restaurants; good value
Cons:
Thin walls / high noise transmission between rooms
Small rooms and bathrooms; tight balconies
No or limited hotel breakfast
Hotel in pedestrian zone — requires walking with luggage

Categories

Cleanliness
8.5
Multiple reviews mention rooms as clean or 'spotless' and tidy; generally positive cleanliness impressions despite basic/spartan rooms.
Service
8.7
Staff repeatedly described as very kind/helpful, 24-hour reception, helped arrange taxis and lent items (iron) — overall good service.
Location
9
Overwhelmingly praised: waterfront/harbour location, central for shopping and restaurants, excellent views from balconies.
Room Quality
7.2
Rooms are described as basic/small with small bathrooms and tight balconies; balcony/view are highlights but thin walls and cramped space are noted.
Amenities
8
Basic but useful amenities mentioned (kettle, mini-fridge, available iron, elevator) — adequate for the hotel’s size but not extensive.
Value for Money
8.6
Several guests state the hotel offers good value or a decent price for its location and views; generally perceived as good value.
Food and Beverage
6.5
Hotel food/breakfast is weak or absent for some guests (comments about no breakfast or limited options); many rely on nearby restaurants instead.
Overall Experience
8.3
Overall positive guest sentiment driven by location, views and helpful staff, tempered by small rooms, noise and limited food offerings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Lucia hotel is located in the heart of the Venetian port of Chania. Most rooms overlook the Venetian Harbour and the Venetian lighthouse. Nearby are ancient and modern monuments and numerous entertainment options. Part of the hotel is Tamam, one of the best restaurants in Crete. The first beach is 800 meters away.

Important information:

Please note that Lucia Hotel is located within a pedestrian zone, cars are allowed only from 07:00 to 09:00. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking rooms are available.

See all policies

Location

Guest Reviews

8.1
Based on 2515 reviews
Cleanliness: 8.5
Service: 8.7
Location: 9
Room Quality: 7.2
Amenities: 8
Value for Money: 8.6
Food and Beverage: 6.5
Overall Experience: 8.3
S
Sananda • solo_traveller • in
8
Just stay for the location!!!
Pros:

The main reason to book this hotel was the view from my balcony, and I definitely was not disappointed. Rest the room was basic but clean. Just remember this hotel is in the pedestrian zone, so be prepared to walk a bit with your luggage if you stay here. Best part is the location of the hotel, great for shopping and eating.

Cons:

Walking till the hotel with luggage is a problem.

2026-10-31 • via Nuitee
Y
Yujie • couple • de
8
2026-10-30 • via Nuitee
A
Anne-Lise • family_with_children • no
8
2026-10-29 • via Nuitee
S
Sarah • family_with_children • gb
9
Lovely little hotel on the waterfront in Chania.
Pros:

Excellent location on the harbour. We had a lovely little balcony to look out and enjoy a morning cuppa. We arrived late from the airport and they arranged a taxi, who walked us to the door, which was very much appreciated (€40 from the airport). Nice to have a kettle in the room and mini fridge was handy. Would recommend and stay again if we are in Chania for a few days.

2026-10-29 • via Nuitee
A
Ana • couple • mt
9
Pros:

Location and beds

Cons:

Noisy

2026-10-28 • via Nuitee
C
Corneliu Nicolae • couple • it
10
2026-10-27 • via Nuitee
M
Mari • family_with_children • de
9
2026-10-27 • via Nuitee
M
marko • couple • fi
7
Pros:

aamupalaa ei ollut

Cons:

aamupala

2026-10-26 • via Nuitee
B
Berit • couple • dk
10
Vi vidste hvad vi gik ind til. Et af de ældste i byen men fuld valuta for pengene
Pros:

Beliggenheden!

Cons:

Spartansk og småt. Der er meget lydt.

2026-10-26 • via Nuitee
F
Fina • extended_group • es
10
agradable
Pros:

davant del mar i centric, molt ben situat

2026-10-25 • via Nuitee
M
Martin • family_with_children • de
8
2026-10-25 • via Nuitee
N
Nadin • couple • at
9
Довольны! Приедем ещё раз и будем советовать знакомым. Вид захватывающий и настроение
Pros:

Отель Прямо на берегу бухты, шикарный вид на море и небольшая прогулочная зона с ресторанами и кафе. Действительно маленькая Венеция- узенькие улочки по берегу, много разных маленьких переулочков с интересными бутиками, еда на любой вкус, цены разные, недалеко главная улица со множеством фирменных и разных продовольственных магазинов и кафе.В номере было : чайник, сахар,кофе и чай в пакетиках, чайные пары, утюг брали на рецепшен

Cons:

Очень сильная слышимость в номерах, слышно как сосед ходит в туалет

2026-10-25 • via Nuitee
E
Emőke • couple • hu
10
Tökéletes bázis a város felfedezéséhez, meseszép kilátással.
Pros:

Az elhelyezkedés, minden gyalog elérhető és a kilátás.

Cons:

Nem volt ilyen.

2026-10-24 • via Nuitee
M
Merilyn • couple • au
9
Central location and great views.
Pros:

The hotel is located on the waterfront with great views of Chania bay. We spent a lot of time on the balcony watching the boats, tourists and beautiful sunset.

Cons:

.

2026-10-24 • via Nuitee
D
Dmitry • family_with_children • by
8
Pros:

Отель расположен в отличном месте. Внизу много кафе и ресторанов

2026-10-24 • via Nuitee
B
Bogdan Mihai • couple • ie
10
Excellent choice of hotel for Chania Town- would recommend.
Pros:

Great location with stunning views, clean and quiet room, exactly as described in photos. Attended 24 hrs reception, very nice staff. Would definitely recommend. 😉

Cons:

Nothing to complain about- all as expected.

2026-10-23 • via Nuitee
S
Sara • couple • de
10
2026-10-23 • via Nuitee
A
Angéla • solo_traveller • hu
10
Mindenképpen csak itt foglalnék legközelebb is.
Pros:

Nagyon kedves személyzet, tökéletes elhelyezkedés, patyolat tisztaság.

Cons:

nem kedvelem a zuhanyfüggönyt, bár itt megértem és ez praktikus.

2026-10-23 • via Nuitee
L
Lynn • solo_traveller • gb
8
2026-10-23 • via Nuitee
N
Nikola • couple • bg
9
2026-10-23 • via Nuitee