Hotel Retiro 84

Hotels
8.9 (515 reviews)
Calle 84 No 9 - 95 , Bogotá , co

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy rooms
Humidity issues

Categories

Cleanliness
8.88
Generally positive, but some reviews mentioned humidity and minor issues.
Service
9.15
Many reviews praised the friendly and helpful staff.
Location
9.19
Multiple mentions of the hotel being well-located and close to attractions.
Room Quality
8.34
Some concerns about layout and noise levels from other guests.
Amenities
8.67
Basic amenities well-received, but some mentioned a lack of information on mini-bar prices.
Value for Money
8.73
Overall considered fair for the price, with many positive aspects.
Food and Beverage
9.18
High marks for breakfast and dining options.
Overall Experience
9.05
Overall satisfaction mentioned in several reviews, aligning well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:43

Property Description

Luxurious Accommodations
Experience comfort and style in our boutique hotel rooms equipped with plasma TVs and free Wi-Fi.

Upscale Amenities
Indulge in our private bathrooms with a bathtub and shower for ultimate relaxation during your stay.

Convenience and Services
Maximize your trip with our business center, concierge desk, and airport shuttle service.

Plan your stay at Retiro 84 for an exceptional experience.

Important information:

Please note, the hotel insurance is not included in the rates. It has a COP 7000 surcharge per person per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 515 reviews
Cleanliness: 8.88
Service: 9.15
Location: 9.19
Room Quality: 8.34
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 9.18
Overall Experience: 9.05
P
Pierre • couple • fr
8
2026-07-18 • via Nuitee
C
Cristhy • solo_traveller • ve
7
2026-07-15 • via Nuitee
A
Andrea • couple • br
8
Melhor atendimento em Chapinero!
Pros:

O atendimento da Andrea e da Alejandra foi nota 10! O café da manhã maravilhosa e a moça que o servia também.
Localização perfeita em Chapinero.

Cons:

Wifi no quarto.

2026-07-13 • via Nuitee
M
Mario A • extended_group • mx
9
Excelente
2026-07-12 • via Nuitee
L
LUDWIG • solo_traveller • co
10
2026-07-10 • via Nuitee
Y
Yaneth • couple • co
9
Fabulosa recepción!
Pros:

La recepcionista Andrea es lo más
Maravilloso del hotel . En segundo lugar el desayuno fabuloso !
El personal es dedicado .

2026-07-10 • via Nuitee
M
Matteo • couple • it
9
2026-07-09 • via Nuitee
P
paolapradar • solo_traveller • co
8
Excelente ubicación
Pros:

Lo mejor sin duda alguna es la ubicación. Además, el cuarto era amplio, el personal amable, el desayuno aunque no tenía muchas opciones fue bueno para mi instancia de dos días, baño espacioso y recepción 24h.

Cons:

Podría mejorar si ponen un ventilador, la cama se movía fácilmente, el cuarto no tenía luz ambiente porque aunque hay ventanas dan a la calle, quizás una opción es además de las luces calidas tener luces blancas también.

2026-07-09 • via Nuitee
Y
Yuliet • couple • co
10
Un hermoso lugar
Pros:

Un excelente lugar

2026-07-07 • via Nuitee
G
Grajales • solo_traveller • co
10
2026-07-06 • via Nuitee
A
alex • couple • co
9
2026-07-06 • via Nuitee
C
camilo • solo_traveller • co
9
2026-07-06 • via Nuitee
A
Arturo • couple • co
10
Excelente
Pros:

Servicio, ubicación

Cons:

N/A

2026-07-03 • via Nuitee
R
Ricardo • couple • us
10
Unos días muy bien atendidos el personal es maravilloso y atento
Pros:

Excelente ubicación es un hotel muy bello en buena zona puede caminar de noche sin peligro

2026-07-02 • via Nuitee
M
MARIA LLANOS • family_with_children • es
10
Volveremos
Pros:

Personal muy amable, desayuno y la ubicación.

Cons:

Nada

2026-06-30 • via Nuitee
A
ANDREA • family_with_children • co
7
buena ubicacion tiene lo necesario para una estadia por cualquier motivo.
Pros:

la ubicacion

Cons:

pienso que puede mejorar la oferta en el desayuno y modernizar la entrada a las habitaciones con tarjetas aun tienen llave

2026-06-30 • via Nuitee
A
Alejandro • solo_traveller • au
4
Pros:

Location was better than other side of Colombia

Cons:

My stay at Hotel El Retiro was unfortunately very disappointing.

The room did not have air conditioning, and guests are only provided with fresh towels every three days. If you require a clean towel sooner, there is an additional charge. The shower drainage was poor, leaving water pooled inside the shower area.

Housekeeping was also lacking. During our stay, rubbish was not removed from the room. For example, a yoghurt container and spoon were left in the room for the entire stay without being cleared away.

Breakfast was one of the biggest letdowns. The photos advertised online did not reflect what was actually offered. Each morning the options were limited to eggs or arepas, and the arepas often seemed reheated rather than freshly made. The coffee was below average, and requests for alternatives such as tea or toast felt like an inconvenience. Loud music was also played during breakfast from 7:00 a.m., which was not particularly relaxing.

Service was inconsistent. One staff member was helpful, but overall assistance from reception was lacking. Access to the hotel required buzzing in, and reception was sometimes unattended, making entry difficult.

Privacy was also an issue. On our final day, I had taken my suitcase downstairs to meet a driver but had not yet checked out. While my partner was still in the room, a cleaner entered. Even after being told the room was still occupied, she did not leave immediately.

Another negative was the smell on Level 4. The hallway outside the room frequently smelled of fried bacon, which was quite unpleasant.

The room key was a large traditional key rather than a key card, making it inconvenient to carry around.

Given the high online ratings, I expected a much better experience. In the end, I chose to buy breakfast elsewhere and bring it back to the hotel. Overall, I would not recommend this hotel and found the experience to be poor value for money.

2026-06-27 • via Nuitee
M
Matteo • couple • it
9
2026-06-24 • via Nuitee
F
farflungtravels • family_with_children • us
8
Quiet spot on the edge of Zona T
Pros:

The hotel was quiet, family friendly and walking distance to shopping and dining destinations. The suite had plenty of space for our family. The included breakfast was hearty and filling.

Cons:

My only complaint is the hard mattress. I stuffed pillows under me to get some cushioning. I was so happy to be home in my own bed after a week on a mattress that felt like I was sleeping on concrete.

2026-06-21 • via Nuitee
N
Nicole • couple • co
4
No lo recomiendo por precio calidad, con un poco más puedes conseguir mil veces mejores
Pros:

Muy bien ubicado

Cons:

Las habitaciones son viejas descuidadas y huelen mal

2026-06-19 • via Nuitee