Resol Hotel

Hotels
•
Independent
7.3 (129 reviews)
Bali, Rethymno , Balíon , GR

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
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Review Highlights

Pros:
Private pool
Some guests liked the breakfast
Cons:
Poor cleanliness
Unprofessional service
Inconvenient location
Substandard room quality
Lack of amenities
Poor value for money
Terrible food quality and variety
Exclusively French animation

Categories

Cleanliness
2
Guests consistently reported issues with cleanliness, indicating the hotel is not well-maintained.
Service
1.4
Service received severe criticism for being unprofessional and rude, with many guests reporting negative interactions.
Location
4.5
The location was considered inconvenient by most, although one guest appreciated the private and remote setting.
Room Quality
1.5
Many guests reported substandard accommodations and a lack of basic amenities, suggesting the rooms need significant improvement.
Amenities
2
Feedback indicates a clear lack of amenities and entertainment options, leading to an unsatisfactory experience.
Value for Money
1.3
Guests felt that the hotel did not provide a good value for the price, with many aspects not meeting 4-star standards.
Food and Beverage
1.2
Repeated complaints about the quality and variety of food offered, with many guests finding the dining experience unacceptable.
Overall Experience
1.8
The vast majority of guests had a negative overall experience and would not recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 07:18

Property Description

Just 50 metres from the beach, in Bali, Resol Hotel features a free-form pool, buffet style restaurant and a bar. It offers air-conditioned rooms with sea or pool views.

Rooms at Lisa Mari open out to a private balcony and come with a satellite TV with international channels, and a refrigerator. Each room also has its own bathroom with bathtub or shower, and a hairdryer.

Guests can enjoy Greek and international dishes for lunch and dinner. Light snacks and drinks are served at the bar featuring a large, flat-screen TV.

The nearest bus stop is 800 metres away from the hotel. The town of Rethymno is 30 km away, while Heraklion City and Airport is at 50 km. Free private, on-site parking is possible.
Important information:

Please inform Resol Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note that the TV's at the property have no access to Greek channels.

Check-in and check-out hours:
Check-out: 07:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for € 8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location