Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Wifi connectivity problems

Categories

Cleanliness
8.33
Cleanliness was disappointing; dirty cups and towel noted.
Service
9.8
Staff were very friendly and helpful throughout the stay.
Location
10
Excellent location, close to train station and main tourist areas.
Room Quality
9.84
Rooms are modern, stylish, and comfortable.
Amenities
8.79
Nice amenities, but noted issues with wifi available.
Value for Money
9.32
Expensive for Vienna, but overall enjoyable stay.
Food and Beverage
9.28
Breakfast was vegetarian; coffee was mediocre.
Overall Experience
9.83
Overall a good stay, despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:19

Property Description

Discover a perfect blend of comfort and modern amenities at MOOONS Hotel, your sophisticated retreat in the heart of Vienna.

Fitness & Relaxation
Stay active with our 24-hour fitness center or unwind at our rooftop terrace and serene garden, offering breathtaking views of the cityscape.

Delightful Dining
Indulge in culinary delights at MOOONS Restaurant or grab a quick bite from our snack bar/deli. Enjoy a buffet breakfast on weekdays and weekends, tailored just for you.

Comfort & Convenience
Retreat to one of our 170 stylish guestrooms featuring Smart TVs and complimentary Wi-Fi. Experience the convenience of express check-in and daily housekeeping for a stress-free stay.

Book your getaway now and immerse yourself in the vibrant culture of Vienna!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 300 reviews
Cleanliness: 8.33
Service: 9.8
Location: 10
Room Quality: 9.84
Amenities: 8.79
Value for Money: 9.32
Food and Beverage: 9.28
Overall Experience: 9.83
P
PollyH123 Couples Fleet, Hampshire, England
10
Very helpful staff
Pros:

The staff were very friendly and helpful. The breakfast is vegetarian, however residents can ask for a selection of cold meat. There is a good choice of different items, my favourite was the "cold porridge". We decided not to have housekeeping and were rewarded with a small beer or glass of wine each night, it was perfect when winding down after a busy day.

2026-01-02 via Tripadvisor
R
rickb450 Couples Pewaukee, Wisconsin
10
Trendy hotel near the railroad station and within walking distance of the Belvedere Palace.
Pros:

Room was very nice and clean. Gave us an excellent recommendation for restaurant just down the street from the hotel. Nice bar.

2025-12-08 via Tripadvisor
K
kimberlyv921 Family Moledo, Viana do Castelo District, Northern Portugal
8
Modern and Good for Train Station
Pros:

We took a train to Salzburg so this was very handy when we arrived late in the afternoon as it is located right near the train station. It is a modern hotel, clean, stylish and well appointed. I stayed with my son and we liked the “moon” concept with the round windows. The room was comfortable, however it was a bit overly warm and hard to get the temperature right. The staff were nice. We did not opt for breakfast but did have some good coffee. The location is near my favorite museum in Vienna , the Belvedere. Vienna is an expensive city, so the hotel doesn’t have a great price, but we enjoyed our stay overall.

2025-12-07 via Tripadvisor
M
Mona_Suwan Couples Alexandria, Virginia
4
Questionable cleanliness
Pros:

I stayed at this hotel and appreciated that they were generous enough to let me check in early. The location is very convenient, just a short walk from Vienna Central Train Station. The room is compact but well designed and has pretty much everything you need. I also liked that they use Rituals toiletries, which was a nice touch.

Unfortunately, cleanliness was disappointing. The cups in the room were dirty, one still had water in it and another had a lipstick mark. The hand towel also had a lipstick stain, which made me lose trust in using anything provided.

The front desk mentioned that breakfast was vegetarian, so I decided to skip it. The hallway outside my room also had a strong body odor smell, of course not the hotel’s fault, but it didn’t help the overall impression.

Overall, the location and design are great, but cleanliness and atmosphere need improvement.

2025-11-11 via Tripadvisor
G
George partner
10
Pros:

Hotel was clean and updated. We stayed on the top floor and had the credible views of the city well worth the upgrade. Right around the corner from Belvedere and across from the train but would never know. Room was very quiet.

2025-10-12 via Nuitee
H
Harmandeep Kaur friends
10
Pros:

Overall great visit, pretty convenient, right across from Wien train station, lot of good cafes and restaurants nearby.
Just one thing for management to look into would be to invest in better wifi! We kept losing connection and had to connect over and over.
But nonetheless good stay otherwise.

2025-10-12 via Nuitee
S
Steve partner
10
Pros:

We really liked this hotel. It was clean and had nice amenities. The staff was helpful and polite. It’s right across the street from the train station with access to the subway, tram and buses. That was very convenient.

2025-10-10 via Nuitee
D
Dong Hui family
8
Pros:

Rooftop bar was closed late September and will not open till next year.

2025-10-09 via Nuitee
K
Kai partner
8
Pros:

Fantastic location across the street from the Hauptbahnhof. In room coffee was meh, but staff were great and the room was comfy.

2025-10-06 via Nuitee
A
Anna friends
10
Pros:

The property was located steps from the Belvedere Palace and across the street from a train station. Lots of restaurants in the area within walking distance and several lovely cafes. The property was impeccably maintained and stocked very well. I would definitely recommend this hotel.

2025-10-06 via Nuitee
K
Kenneth James
10
Pros:

Great clean hotel conveniently located

2025-10-06 via Nuitee
P
Paul J
10
Pros:

We came for a long weekend stay with a city view. Upon arrival we were told that we could sacrifice daily cleaning for a drink token for each night of our stay. This also allowed for us to request fresh towels or any replacement amenities without issue. We took this offer and took use of the bar for a nightcap when returning from our days out.

The location is excellent, being a couple of minutes away from the central train station while also being walking distance from some of the main touristic areas of Vienna, including St Stephen’s Cathedral. The hotel is very modern and really clean and the staff were really polite and friendly.

This was our f

2025-10-06 via Nuitee
J
Jerome family
10
Pros:

Enjoyed my stay here. Easily accessible to public transport and 2 stops from karlspkatz (opera house). Room was clean, enjoyed the rooftop bar and restaurant. Breakfast was good. Staff very professional. Recommend.

2025-10-05 via Nuitee
S
Susan
10
Pros:

Very nice hotel and breakfast.

2025-10-05 via Nuitee
M
Michael partner
6
Pros:

Air conditioning did not work and routinely waited 10+ minutes on elevator.

2025-10-04 via Nuitee
M
Mirta
10
Pros:

It was a perfect stay!

2025-10-01 via Nuitee
M
Mark partner
10
Pros:

Within walking distance to the main train station— even with luggage!

2025-09-30 via Nuitee
J
Jean partner
8
Pros:

Easy walk from train. Nice safe place to stay. Easy walk around Vienna. Not super luxurious but nice. Great breakfast

2025-09-29 via Nuitee
A
Andrew partner
10
Pros:

Great place to stay! Super convenient to get to from the airport, as well as walking/taking public transport into the downtown area.

2025-09-29 via Nuitee
B
Brian partner
10
Pros:

The room is clean and comfortable. Location is convenient with multiple public transportation options nearby.

2025-09-27 via Nuitee