Hotel El Balcón

Hotels
•
Independent
8.8 (14 reviews)
Rotonda de Catarina, Catarina, Masaya , Catarina , NI
505-82099644

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Facilities

Free WiFi
Terrace
Garden
Designated smoking area
Breakfast available (surcharge)
Scooter/moped rentals nearby
Front desk (limited hours)
Ecotours nearby
Tours/ticket assistance
Free reception
See all facilities

Review Highlights

Pros:
Excellent staff
Great value for money
Private parking
Friendly dog on site
Cons:
Breakfast not included

Categories

Cleanliness
8.7
Standard quality for this hotel tier.
Service
9.2
The staff was absolutely excellent.
Location
8.7
Standard quality for this hotel tier.
Room Quality
8.7
Chambre simple avec une salle de bain moderne et fonctionnel.
Amenities
8.7
Possibilité de payer un supplément pour avoir la climatisation.
Value for Money
9.2
The value for the price is incredible.
Food and Beverage
8.2
Dommage que le petit déjeuner ne soit pas inclus.
Overall Experience
9
Incredible experience with value and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:48

Property Description

Winery, Terrace, and Garden
Indulge in the attached winery, soak in the view from the terrace, and explore the garden for a tranquil experience.

Culinary Delights
Savor delicious meals at the on-site restaurant, grab a quick bite at the snack bar, and unwind at the daily complimentary reception with fellow guests.

Luxurious Accommodations
Relish in individually decorated rooms with heated floors, plush pillowtop beds, and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Immerse yourself in relaxation at Hotel El Balcón, where every detail is crafted for your comfort. Book now for an unforgettable stay.

Important information:

  • There is no hot water on site.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 14 reviews
Cleanliness: 8.7
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9
E
Emanuel • partner
10
Pros:

Private parking and Pepperoni the dog on site was a blast to meet!! The staff was absolutely excellent. The value for the price is incredible

2025-09-05 • via Nuitee
F
Franck
8
Pros:

Petit hôtel sympa avec un jolie patio. Chambre simple avec une salle de bain moderne et fonctionnel. Possibilité de payer un supplément pour avoir la climatisation. Dommage que le petit déjeuner ne soit pas inclus.

2025-08-21 • via Nuitee
K
Katherine
10
Pros:

Muy acogedor

2025-05-06 • via Nuitee
R
rigoberto
10
Pros:

Nice

2025-04-21 • via Nuitee
J
Justin
2
Experiencia mala y pesima
Pros:

Fue una experiencia mala a la hora llegada nos querian cambiar la habitacion y nos toco pagar por otra Habitacion y nos cobraron mas dinero en el baño habia un pescado muerto tenian una mascota que se orinaba en todo el hotel y uno caminaba de entre miados de perro y basura experiencia pesima tambien las sabanas de la cama tenian manchas como de sangre.

2025-04-19 • via Nuitee
L
Larry
10
Pros:

A clean and simple place to stay when in Catarina

2025-03-07 • via Nuitee
L
Larry • partner
10
Pros:

Helpful staff

2025-02-27 • via Nuitee
E
Enrique
10
Una joya en Catarina!
Pros:

El Balcón es una opción hotelera que sobresale en la zona. Ubicado en Catarina, ofrece opciones bastante atractivas para disfrutar en Masaya.

La atención es personal, con alta disposición.

Hospitalidad y calidad es su actitud!

2024-12-21 • via Nuitee
E
Enrique
10
Ambiente grato!
Pros:

Hola, la estancia maravillosa.

Gerso, con charla amena y de buen nivel!

Gracias. Espero volver, y seguir en comunicación.

Enrique camnav@unam.mx

2024-08-07 • via Nuitee
R
Roberto
8
Pros:

Very nice hotel, very clean and affordable. Is in the heart of Catarina, the owners are super nice.

Sometimes the receptionist is not in the lobby and the front door is locked, just go to the pharmacy 2 doors down, the owners live there and they will let you in.

2024-06-06 • via Nuitee
P
Phillip • friends
8
Pros:

Friendly staff, nice place, walking distance to restaurants and places nearby. Only issue was the drapes are see through and didn't fit the glass windows. People passing by can see you.

2024-02-11 • via Nuitee
R
Robert
10
Pros:

I am so grateful tis hotel is in Catarina. I often drive over to visit the nurseries and buy plants, a short overnighter from SJDS. It is exactly all that I need and you cannot beat the value. Breakfast is always really good.

2024-01-08 • via Nuitee
R
Rafael
10
Pros:

Everything

2024-01-07 • via Nuitee
V
Verified traveler • partner
2
Pros:

WARNING: THIS BUSINESS IS CLOSED.

However, they still accept bookings through Expedia and other booking websites.

If you attempt to contact the hotel via phone or email they do not answer. And they don't provide refunds. It's a scam to steal your money.

2021-12-19 • via Nuitee