Hotel Arthur KITAHAMA BASE

Hotels
8.7 (179 reviews)
Kitahama 1-2-5 , Beppu , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Fax/photocopying
Sauna
Massage services
Non-smoking throughout
Public Bath
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice onsen
Cons:
Small room
Check-in time too late
Some cleanliness issues

Categories

Cleanliness
8.2
Reports of cleanliness in various reviews; noted a dirty room in one review.
Service
9.2
Staff was described as friendly and attentive with good services.
Location
9.2
Multiple reviews praised the hotel's excellent location near the station and restaurants.
Room Quality
8.2
Mostly positive sentiments, but mentions of small and uncomfortable rooms.
Amenities
8.7
Onsen was highly praised and several amenities provided.
Value for Money
8.7
Favorable mention of amenities and location overall justifying the cost.
Food and Beverage
8.7
Good breakfast reported, but some felt it could improve.
Overall Experience
8.7
General consensus indicates a positive overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:00

Property Description

Luxurious Accommodations
Hotel Arthur offers comfortable and air-conditioned rooms with free WiFi, ensuring a pleasant stay for all guests.

Relaxation and Wellness
Guests can unwind and rejuvenate at the hotel's sauna and hot spring bath, perfect for a tranquil retreat after a day of exploring Beppu.

Convenient Location
Situated near key attractions such as Beppu Station, Beppu Art Museum, and Beppu Tower, Hotel Arthur provides easy access to the best of the city. Book your stay now for a memorable experience in Beppu.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 179 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
T
Tomáš • solo_traveller • cz
10
Pros:

The in-house onsen was great.

2026-03-02 • via Nuitee
J
JauYang • extended_group • tw
6
2026-03-01 • via Nuitee
V
VERONIQUE • solo_traveller • fr
7
bien
Pros:

L'emplacement très pratique. Le personnel est très à l'écoute.

Cons:

Des clients bruyants à 1h du matin.
Je n'ai pas pris le petit dejeuner car il fermait à 9h

2026-02-25 • via Nuitee
Y
YIN LEUNG • family_with_children • hk
8
Pros:

The staff is extremely helpful and gives their guests the most heart warming services.

Cons:

The room is a bit small and the variety of food for breakfast can be improved when compared against other hotels with similar ratings.

2026-02-23 • via Nuitee
D
Didier • couple • fr
9
Pros:

Hôtel proche de la gare et des restaurants. Le personnel accueillant et souriant. Dans notre chambre, l'emplacement penderie et valise, bien pratique. La fenêtre qui s'ouvre et donne sur une vue dégagée.
Les heures d'ouverture du onsen 17h à 24h.
Le petit-déjeuner est varié et copieux, et agréable à prendre au 10ème étage.
Nous avons passé un excellent séjour.

Cons:

Le système de serviettes en kit, trop juste pour une utilisation commune dans le onsen et la chambre.
Le ménage n'est effectué qu'à partir des séjours de 3 nuits.

2026-02-22 • via Nuitee
K
Kaoru • solo_traveller • jp
4
2026-02-14 • via Nuitee
S
sueko • couple • jp
8
満足しました
Pros:

部屋だけでなくホテルが全体的に清潔感があり、お風呂も広くて気持ちよかったです。また、枕の高さと硬さがちょうどよかったし、朝食もとても美味しかったです。

2026-02-14 • via Nuitee
P
Pablo Nicolas • solo_traveller • es
10
2026-02-14 • via Nuitee
C
CHIHARU • couple • jp
4
Pros:

温泉の湯質がいい
スタッフが親切
コスパは良い
駅近

Cons:

禁煙なのに、部屋の換気扇からかなりタバコの匂いがした。妊婦なのでとても気になって気分が下がった。

大浴場の部屋の温度が寒かった。

パーキングが少し離れていた。

2026-02-14 • via Nuitee
N
nobuhiro • couple • jp
10
2026-01-31 • via Nuitee
Y
YU HSIANG • family_with_children • tw
9
Pros:

店員親切，溫泉舒服。

Cons:

房間有點小

2026-01-30 • via Nuitee
S
SeonMeyong • solo_traveller • jp
7
2026-01-30 • via Nuitee
J
Jonathan • couple • fr
9
Pros:

Le onsen pour hommes était magnifique, surtout la partie extérieure.

Cons:

Vraiment dommage que le onsen pour femmes ne soit pas similaire à celui des hommes.

2026-01-28 • via Nuitee
拓也 • family_with_children • jp
8
2026-01-26 • via Nuitee
J
JUNKO • extended_group • jp
9
また泊まりたいホテル
Pros:

駅から近い。部屋がきれい。スタッフがよい。朝食のレベルが高い。

Cons:

タオルの１枚がくたびれすぎていて雑巾みたいだった。

2026-01-22 • via Nuitee
D
Dante • couple • us
5
Pros:

Good location

Cons:

Room felt dirty, found a few spiders.

2026-01-20 • via Nuitee
J
JIA • couple • cn
9
2026-01-19 • via Nuitee
M
MIHOKO • solo_traveller • jp
10
2026-01-19 • via Nuitee
Y
yosiko • solo_traveller • jp
8
いつもの様にのんびりゆったり出来ました
Pros:

団体客が居ないせいか静かで良かったです。大浴場も清潔だしゆっくり入れましたた。

Cons:

特になし

2026-01-19 • via Nuitee
T
Takaaki • couple • jp
8
2026-01-19 • via Nuitee