InTown Suites Extended Stay Chattanooga TN - Airport

Hotels
4.6 (30 reviews)
5730 Lee Highway , Chattanooga , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Close to the airport
Cons:
Dirty floors
Stopped up sink and toilet
Room not as advertised

Categories

Cleanliness
3.73
The floors were dirty and the sink and toilet were stopped up.
Service
5.2
Standard service standard for a hotel of this rating.
Location
4.74
I liked how close it was to airport, but it was too far from downtown.
Room Quality
3.69
The room did not look like the pictures; there was false advertising.
Amenities
5.72
Standard quality for this hotel tier.
Value for Money
4.68
Standard quality for this hotel tier.
Food and Beverage
4.73
Standard quality for this hotel tier.
Overall Experience
4.3
Overall, it was okay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:03

Property Description

Convenient Location
Situated just a stone's throw away from Chattanooga Zoo and a short distance from Tennessee Aquarium, Lookout Mountain, and Hunter Museum of American Art, InTown Suites Extended Stay Chattanooga TN - Airport offers a prime location for exploring the best of Chattanooga.

Comfortable Accommodations
Each room at the hotel is equipped with essential amenities including a desk, flat-screen TV, private bathroom, and a fridge. With cozy bed linens and fluffy towels provided, guests can unwind and relax in comfort during their stay.

Nearby Attractions
Conveniently located near Tennessee Riverpark and Ruby Falls, guests can easily immerse themselves in the beauty and adventure that Chattanooga has to offer. Don't miss out on exploring the wonders of Chattanooga during your stay at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.6
Based on 30 reviews
Cleanliness: 3.73
Service: 5.2
Location: 4.74
Room Quality: 3.69
Amenities: 5.72
Value for Money: 4.68
Food and Beverage: 4.73
Overall Experience: 4.3
D
deanna solo_traveller us
10
2026-02-11 via Nuitee
B
Brandon couple us
5
2026-02-10 via Nuitee
B
Bara couple us
1
2026-01-19 via Nuitee
G
Guzman family_with_children us
3
2026-01-13 via Nuitee
M
Music family_with_children us
1
2025-10-05 via Nuitee
D
Demarkiece solo_traveller us
4
2025-10-02 via Nuitee
T
Terry solo_traveller us
5
It was ok
Pros:

I liked how close it was to airport

Cons:

It was a little too far away from downtown wished it was a little closer and the key cards to my room was not working so I would be locked out for a minute until I got ahold of the after hours shift room did not look like the pictures I thought it was false advertising

2025-09-18 via Nuitee
M
Michele
4
Pros:

The sink in the kitchen area was stopped up. The toilet was stopped up. The floors were dirty. The light in the kitchen area didn't work. We asked for a room with a shower chair in it's and didn't get it's.

2025-08-24 via Nuitee
R
Rocky couple us
6
Pros:

The price is reasonable

Cons:

Rooms are a little small but for the price it's ok

2025-07-06 via Nuitee
M
Moore young couple us
1
Bad
2025-06-06 via Nuitee
C
Christine solo traveller us
8
The room was okay - could have been better if there were no roaches. Staff was friendly
Pros:

No breakfast was served.

Cons:

There were roaches in the room (many)

2024-08-05 via Nuitee
R
Rickman solo traveller us
1
I was not expecting the Palmer House for the money I paid, but neither was I expecting a ghetto.
Pros:

The place was reasonably clean except for under the bed.

Cons:

Early one morning at about 1230 I heard loud arguing between a husband and his wife in front of my door. A few days later pararescue workers arrived, and the wife was ultimately escorted off the property by the police. The clerk at the desk said the woman was mentally ill and hadn't taken her medication.

A few days later I arrived at the hotel after a conference and there were four police cars on the property and five to ten officers. The desk clerk told me that the Chattanooga PD SWAT team broke down the door of someone's room with a battering ram and arrested him for drug trafficking.

One other afternoon I spotted some guy dancing with himself in the courtyard. Residents told me that the hotel accepts people who have just been released from halfway houses.

Also, on my first day there, the manager told me about all the ways I could be evicted. And as an added aggravation, the hotel (or the travel site) wouldn't allow me out of my second week after I found an apartment.
The toilet valve stayed open and I had to remove the tank top and re-seat it after every flush. I reported it to the management, but nothing was done. I also had to plug in one of the stove top burners that had been disconnected.

This hotel probably does a fine job for people who have mental health problems or for those who could not find an apartment because of poor credit, or a police record but it was a miserable place for me!

2024-06-26 via Nuitee
T
Tonetta family with young children us
2
Very poor
2024-05-29 via Nuitee
T
Tegan
2
Wouldn't recommend to my worst enemy
Pros:

When we checked in we turned down the "upgrade" room bc it smelled like pot (every room is supposed to be non smoking) Apparently *every* room smells like pot.
Ours did all week. When we got in the room the smoke detector battery was dead. *BEEP*. There was a piece of broken glass on the floor, as well as a mostly dried puddle of some kind of sticky liquid by one of the beds. The kitchen area had 2 burners and we didn't get one to work until after we had bought a 2 burner stove from Walmart. The inside of the microwave looked like it could simultaneously give you cancer and tetanus. The guy came to fix the smoke detector and replaced the battery with a used one, so at like 10pm that first night, it started beeping again. So we had to buy one through doordash and replace it, as nobody was in the office during office hours. The second night, a roach was just hanging out on the wall. They told us they didn't supply additional toilet paper beyond the single roll they gave us, so we had to buy some. They don't replace bedding or towels unless you request it, but somehow they got in to leave a note about how our room wasn't tidy and "that attracts pests". They were attracted before we got here.
If you're not cleaning/restocking, why can you come in our room? We had been there about 4 days out of 7 at that point.
This is an extended stay hotel where every room has an exterior exit. In a sketchy part of town. The lock on the bathroom door didn't work, and the vent was full of dust.

2024-05-17 via Nuitee
D
Dashley family with young children us
4
Disappointing
2024-05-03 via Nuitee
R
Rice review category business travellers us
1
Bad
2024-04-21 via Nuitee
R
Roy solo traveller us
6
Pleasant
2024-04-19 via Nuitee
H
Hall young couple us
8
Very good
2024-04-09 via Nuitee
C
Caleb family with young children us
5
Passable
2024-04-06 via Nuitee
N
Natasha family with young children us
5
Passable
2024-04-06 via Nuitee