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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Wheelchair accessible
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Public Bath
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
City Views and Convenient Location
Enjoy stunning city views from the comfort of your room at ibis Trujillo, conveniently located just 1.4 km from Mayorazgo de Facalá House.
Modern Amenities and Services
Experience a 4-star stay with air-conditioned rooms featuring free WiFi, flat-screen TVs, and room service. The hotel also offers a shared lounge, a 24-hour front desk, and tour organization for your convenience.
Nearby Attractions and Airport Shuttle Service
Explore popular landmarks like Trujillo City Cathedral and Trujillo Main Square, all within reach. Cap. FAP Carlos Martínez de Pinillos International Airport is just 11 km away, with a paid shuttle service provided by the hotel.
Book your stay at ibis Trujillo now for a memorable experience!
The rate does not include the 10% service charge.
According to Peruvian tax regulations, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional 18% general sales tax.
To be exempt from this 18% additional fee, guests must present a copy of their immigration card and passport, proving a stay of less than 59 days and the reason for travel. It is necessary to present both identification documents to qualify for the sales tax exemption. Otherwise, you must pay the indicated fee. This rate will be applied per room when the room is shared between exempt and nonexempt guests from the payment of said sales tax.
Foreign guests who request a printed invoice will be charged this 18% general sales tax fee, regardless of the length of their stay in Peru. This supplement is not automatically included in the total amount of the reservation.
Guests are required to present a valid ID upon check-in. In accordance with Law 30802, the establishment does not admit the entry of minors under 18 years of age who are not accompanied by their parents or a duly accredited legal guardian. All minors under 18 years of age must present an ID card or passport to verify their identity.
This property allows pets up to 15 kg, which must present the required vaccination record and sign a liability form upon check-in. This service costs PEN 64 per night. A maximum of 1 pet is allowed per room.
Please inform ibis Trujillo in advance of your expected arrival time. To do this, you can use the special requests box when making your reservation or contact the property directly. Contact details appear on the booking confirmation.
All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Limpio
Nada
Limpieza y amabilidad del personal
Distribución de los tomacorrientes del cuarto. Tamaño del tv muy pequeño.
Moderno y limpio
Me pareció espectacular, la relación calidad precio es muy buena. 100% recomendado.
el desayuno no esta incluido, y a demás es bastante poco completo. No tiene mucha variedad, pero suficiente para llenarse.
la atención en recepción es muy seca poco amable la recepcionista
mejorar la atención en recepción, la cama se hunde, la almohada en alta mio tan plana la. cabeza queda muy en tensión. muy mal la almohada
El trato del personal
Ibis ofrece un servicio estándar, básico pero funcional. Un sabe lo que tendrá a cambio del precio que paga.
Las camas individuales son diminutas - sería conveniente que informen sobre las reducidas dimensiones porque francamente escasamente cabe una persona en las mismas.
El desayuno buffet
Q todas las habitaciones sean estandar
La dirección
Los dueños
La recepcion y la limpieza del hotel
Las camas demasiado pequeñas. Cuando hice la reserva por booking salia que incluia desayuno. Cuando llegué al hotel me informan que no incluye desayuno. Me hicieron pasar la tarjrta de credito por un importe en dolares y en el hotel me cobraron en soles y me agregaron los impuestos los cual me sorprendió porque siempre he usado el app para alquilar hoteles y siempre me cobran lo que dice el app. Por eso toda mi incomodidad. No volveria a usar el app si eso va a volver a pasar. Otro punto que no me gustó es que para meter el carro al estacionamiento el ingreso es muy angosto puede rayar la camioneta.
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