ibis Trujillo

Hotels
•
ibis
9.8 (302 reviews)
Calle Santa Teresa de Jesus 149 Urbanizacion La Merced , Trujillo , PE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable stay
Good location
Friendly staff
Cons:
Service not meeting expectations
High cost of breakfast
Some cleanliness issues

Categories

Cleanliness
9.68
Several mentions of cleanliness, though some found hair in the sheets, impacting the score.
Service
10
Generally positive feedback on service, though some complaints about services not being fulfilled.
Location
10
Multiple reviews highlight good location and convenience.
Room Quality
9.68
Some issues with comfort and cleanliness noted, impacting the overall quality.
Amenities
9.68
Lack of a gym and pool mentioned, leading to a lower score.
Value for Money
9.68
Comments on the high breakfast cost suggest it could improve.
Food and Beverage
9.68
Breakfast quality has been highlighted as poor and repetitive.
Overall Experience
10
Overall positive experiences, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

City Views and Convenient Location
Enjoy stunning city views from the comfort of your room at ibis Trujillo, conveniently located just 1.4 km from Mayorazgo de Facalá House.

Modern Amenities and Services
Experience a 4-star stay with air-conditioned rooms featuring free WiFi, flat-screen TVs, and room service. The hotel also offers a shared lounge, a 24-hour front desk, and tour organization for your convenience.

Nearby Attractions and Airport Shuttle Service
Explore popular landmarks like Trujillo City Cathedral and Trujillo Main Square, all within reach. Cap. FAP Carlos Martínez de Pinillos International Airport is just 11 km away, with a paid shuttle service provided by the hotel.

Book your stay at ibis Trujillo now for a memorable experience!

Important information:

The rate does not include the 10% service charge.

According to Peruvian tax regulations, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional 18% general sales tax.
To be exempt from this 18% additional fee, guests must present a copy of their immigration card and passport, proving a stay of less than 59 days and the reason for travel. It is necessary to present both identification documents to qualify for the sales tax exemption. Otherwise, you must pay the indicated fee. This rate will be applied per room when the room is shared between exempt and nonexempt guests from the payment of said sales tax.

Foreign guests who request a printed invoice will be charged this 18% general sales tax fee, regardless of the length of their stay in Peru. This supplement is not automatically included in the total amount of the reservation.

Guests are required to present a valid ID upon check-in. In accordance with Law 30802, the establishment does not admit the entry of minors under 18 years of age who are not accompanied by their parents or a duly accredited legal guardian. All minors under 18 years of age must present an ID card or passport to verify their identity.

This property allows pets up to 15 kg, which must present the required vaccination record and sign a liability form upon check-in. This service costs PEN 64 per night. A maximum of 1 pet is allowed per room.

Please inform ibis Trujillo in advance of your expected arrival time. To do this, you can use the special requests box when making your reservation or contact the property directly. Contact details appear on the booking confirmation.

All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 302 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
A
Andres • solo_traveller • cl
10
Estadía agradable y ambiente propicio para descansar y/o trabajar vía remota.
Pros:

Excelente el desayuno. La atención del personal muy atenta.

Cons:

Un detalle que resulta de importancia. El papel higiénico es demasiado delgado o frágil; No sé de la marca, pero el problema es que con frecuencia uno termina usando mas papel que lo normal, pues termina una parte deshecha y para impedir ensuciarse uno usa mucho papel y al botarlo en el inodoro puede generar atascamiento.

2026-10-31 • via Nuitee
J
Jorge Luis • solo_traveller • pe
8
2026-10-29 • via Nuitee
J
Jorge Luis • solo_traveller • pe
8
Hotel cómodo
Pros:

Ubicación

Cons:

las almohadas y las toallas

2026-10-29 • via Nuitee
O
Oscar • couple • pe
5
Pros:

Ubicacion

Cons:

Tienen que darle mantenimiento a la ducha, el sarro ha tapado los agujeros y casi no sale agua. La almohada apestaba a sudor. Pagar por el desayuno??? Ya deberían cambiar eso, todos los hoteles incluyen el desayuno en su tarifa.

2026-10-26 • via Nuitee
C
Carla • solo_traveller • pe
9
Pros:

La habitación.

Cons:

Que se demoraban en traer los platos en el restaurante.

2026-10-25 • via Nuitee
P
Pedro • solo_traveller • us
10
Perfect
Pros:

Clean, comfortable great location wonderful staff

2026-10-25 • via Nuitee
J
Jenny • couple • pe
8
2026-10-23 • via Nuitee
P
PERU • couple • pe
10
2026-10-23 • via Nuitee
R
Ramón Javier • solo_traveller • pe
9
Pros:

Ubicación

Cons:

.

2026-10-19 • via Nuitee
J
José Luis • solo_traveller • pe
7
2026-10-19 • via Nuitee
M
Mario • couple • pe
6
Buen hotel juvenil, para el mundo corporativo le falta mas practicidad y coordinación.
Pros:

Temática

Cons:

Desorden administrativo, emitieron mal mis facturas, no hay room service ni para planchado.

2026-10-18 • via Nuitee
J
Jeanette • extended_group • pe
9
Muy bueno, recomendable
Pros:

Ubicación

Cons:

Camas muy angostas

2026-10-17 • via Nuitee
R
Roberto • extended_group • pe
9
Pros:

Me encantó que pongan la guitarra en el lobby, me permitió practicar mi música, es un detalle que no había visto nunca. Los felicito.

Cons:

Un detalle, la doble puerta de ingreso, solo funciona una hoja, de tal manera que cuando se abre ingresa un poco de polvo y hojas de árbol, sugiero que ambas estén cerradas, tambien para que sea más eficiente el aire acondicionado.

2026-10-16 • via Nuitee
J
Jorge Antonio • couple • us
10
Pros:

La ubicación excelente

Cons:

El televisor muy complicado su uso y no es Smart

2026-10-16 • via Nuitee
F
Fany • solo_traveller • pe
8
2026-10-14 • via Nuitee
C
Cesar • extended_group • pe
8
Bueno
Pros:

Limpio

Cons:

Chico

2026-10-14 • via Nuitee
C
Cesar • solo_traveller • pe
10
excelente estancia, precio calidad.
2026-10-14 • via Nuitee
D
Diego Fernando • family_with_children • co
10
Exelente
Pros:

Exelente

Cons:

Exelente

2026-10-11 • via Nuitee
I
Issey • solo_traveller • pe
7
2026-10-08 • via Nuitee
R
Romero • solo_traveller • pe
9
2026-10-08 • via Nuitee