Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Tours/ticket assistance
Free self parking
Proposal/romance packages available
Secured parking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
Bad restroom odor
Poor room view
TV and internet not functioning

Categories

Cleanliness
6.7
Restroom had a bad smell; room was clean overall.
Service
8.7
Staff was really nice and helpful, attentive 24/7.
Location
7.7
Walking distance to Pipila, but complicated access for cars.
Room Quality
6.2
One bed was too hard; room with poor view.
Amenities
7.7
Limited electrical outlets; internet and TV issues.
Value for Money
8.2
Expected value not met due to misrepresentation.
Food and Beverage
7.8
Standard quality for this hotel tier.
Overall Experience
7.8
Mixed experience with some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:23

Property Description

Convenient Amenities
Stay connected with complimentary wireless internet, enjoy concierge services, and take advantage of the free self-parking available during your stay.

Comfortable Accommodations
Relax in one of the 11 guestrooms with Smart televisions, complimentary bottled water, and daily housekeeping. Experience entertainment with satellite programming, and stay cool with portable fans provided in the room.

Prime Location
Located in Guanajuato (Zona Centro), La Vista Hotel is within a 15-minute walk of popular attractions like Alley of the Kiss and Pipila Monument. Explore nearby landmarks such as the Museum House of Tia Aura and San Gabriel de Barrera Ex-Hacienda Museum.

Book your stay at La Vista Hotel for a convenient and comfortable experience near key attractions in Guanajuato!

Important information:

  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 88 reviews
Cleanliness: 6.7
Service: 8.7
Location: 7.7
Room Quality: 6.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 7.8
V
Vincent family
6
Pros:

The staff was really nice and helpful. The room was clean. But the restroom smelled really bad and you couldnt open the window because it was facing the walk way. No air conditioning and one of the beds was really hard felt like sleeping on a board. It is walking distance to Pipila which was a plus. Also had onsite parking which was really nice.

2025-08-23 via Nuitee
R
Ricardo
8
Pros:

Nos tocó la mala suerte de una habitación con vista a una pared. No veíamos nada de calle ni nada. Es muy complicado llegar en carro manejando si no tienes muchísimas habilidades de conducción debido a lo estrechas y pequeñas que son las calles para llegar.
El internet no llega a la habitación ni tampoco funcionaba la TV.

Fuera de eso, el personal muy atento 24/7, limpio y todo perfecto

2025-08-04 via Nuitee
R
Regina
8
Falta de enchufes y limpieza
Pros:

Muy bien, solo falto enchufes a la vista y limpieza

2025-07-21 via Nuitee
C
Connie
2
Pros:

Worst hotel stay ever!! Very bad misrepresentation of their property completely FALSE ADVERTISEMENT!!!! This property does not meet the high standards of booking through Expedia that I have always been accustomed to.

2025-07-16 via Nuitee
M
Maria
8
Clean but out of date and very, very far up!
Pros:

Highest hotel at the very top of the mountain. Not very accessible by foot unless you're ok with a very steep hike into town. I was traveling with a baby and thought I could take a nice walk into town and that was nearly impossible with a stroller as the sidewalks are not wide enough for strollers and the only way down is primarily through sets of really steep stairs. The hotel was very clean but not very modern. The mattresses were awful. You can almost see the permanent indent of bodies that have laid there. The view was spectacular. The front desk were very friendly. My least favorite part was how out of reach the hotel was from the downtown area.

2025-06-23 via Nuitee
T
Tanya
6
Pros:

The views AMAZING! We rented 3 rooms altogether and room 8 smelled of mildew and so did the towels in that room. The walk to downtown is a good workout! The staff very nice.

2025-06-19 via Nuitee
D
Diego partner
8
Pros:

The view

2025-06-13 via Nuitee
D
Dave
2
Pros:

L’hôtel applique une politique zéro alcool et il est donc interdit de posséder ou consommer d’alcool dans votre chambre privative!!!

Nous avons refusé cette règle car elle était pas indiquée ni disponible dans l’application expedia. Nous avons contacté Expedia et sommes partis!

Le personnel nous a informé qu’ils autorisaient la cancellation avec remboursement mais que cela devait être traité par un autre département le lundi.

L’hôtel a par la suite refusé le remboursement et nous avons donc du payer l’hôtel non utilisé plus un autre hotel de remplacement.

Il est pas non plus indiqué que le chemin pour arriver à l’hôtel en voiture est très difficile et non sécuritaire!

Il est aussi indiqué que c’est une entrée sans escaliers mais seul le lobby est sans escalier, il faut prendre des escaliers pour se rendre aux chambres!

Plusieurs informations manquantes ou fausses! Je ne suis pas difficile sur les hébergements mais sincèrement ceux-ci ont étés malhonnêtes envers nous!

2025-06-12 via Nuitee
R
Rossy
8
Pros:

En general bien

2025-05-21 via Nuitee
J
Joshua
10
Pros:

Loved it

2025-05-13 via Nuitee
A
alba family
8
Pros:

My reservation was not what i paid for. Exlpidia changed my room👎

2025-05-06 via Nuitee
Y
Yesenia family
10
Pros:

La habitación es amplia y limpia, todas las personas que nos atendieron fueron muy amables y respondieron todas nuestras dudas y peticiones, sin duda me volveré a hospedar en el mismo hotel

2025-04-21 via Nuitee
R
Ruben
8
Pros:

Bi

2025-04-19 via Nuitee
V
Viroun
10
Pros:

Really large room with the best view of the city

2025-04-03 via Nuitee
J
Jesus family
6
Pros:

If youre considering taking a rental car do not take this hotel its really hard to get to it. Hills kind of steep and obviously (callejones) meaning street its going to be really narrow. So you mught damage the car. We saw it happen while we were there. The only good thing abiut this hotel was the view of the city. Some taxis wont go all the way up so if you have big luggage good luck carrying it up the hills lol. I say just get a hotel thats more accessible and closer to downtown.

2025-03-29 via Nuitee
J
Jose family
8
Pros:

Me gusto la vista a la ciudad
No me gusto el camino para llegar al hotel

2025-03-13 via Nuitee
C
Carolina partner
10
Pros:

El servicio desde antes de mi estancia fue muy bueno, un gran seguimiento de mi reservación. El check in fue rápido, los empleados muy atentos, nos supieron ubicar bastante bien. Nos indicaron rutas rápidas a pie lo cual era importante para nosotros. Las instalaciones son muy cómodas y limpias, me parece que está bastante cerca del centro, algo que también buscábamos, es un gran hotel. La vista es espectacular en la noche!

2025-03-07 via Nuitee
P
PATRICIA family
4
Pros:

Hermosa ubicación y hotel pero nos tocó agua fría en la regadera

2025-03-02 via Nuitee
K
Karina friends
10
Pros:

Super buenisima opcion la vista esta super bonita la gente muy amable siempre al pendiente recepcion siempre ala orden de lo que se ocupe he informacion de el lugar todo super genial igaul pedi si podrian decorar para un cumpleaños y lo hisieron muy bien me encanto recomendado al 1000

2025-03-01 via Nuitee
G
Griselda partner
10
Pros:

Nice, clean and affordable. Shower head was awesome with lots of pressure. Gorgeous view of the city.

2025-02-26 via Nuitee