Hyatt House Chicago Medical/University District

Hotels
•
Hyatt House
8.7 (1198 reviews)
1835 West Harrison Street, Building B , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Affordable rates
Varied breakfast options
Cons:
Cleanliness issues
No bathtub in some rooms
Poor customer service in responding to messages

Categories

Cleanliness
7.7
Mixed reviews about cleanliness; some guests noted garbage in the room.
Service
9.2
Staff were described as very friendly and professional.
Location
9.2
Conveniently located near the United Center with good transport access.
Room Quality
8.7
Rooms were spacious and comfortable, though some lacked bathtubs.
Amenities
8.7
Good amenities with kitchen facilities in the room and a solid breakfast.
Value for Money
9.2
Affordable prices for the quality of stay and amenities.
Food and Beverage
8.2
Breakfast options were varied and satisfying.
Overall Experience
8.7
Guests expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:19

Property Description

Modern Accommodation with Top-Notch Amenities

Convenient Location and Nearby Attractions
Located just 1.2 km from the United Center, Hyatt House Chicago Medical/University District offers easy access to popular destinations like Willis Tower and DePaul University. The hotel's proximity to Union Station and Midway International Airport makes traveling a breeze.

Luxurious Features for a Comfortable Stay
Enjoy a stay in well-equipped rooms featuring air conditioning, a safety deposit box, and a flat-screen TV. Start your day with a delicious buffet or American breakfast, and unwind in the evening by playing billiards at the hotel.

Exceptional Services and Facilities
With a fitness centre, private parking, a shared lounge, and a bar, this 4-star hotel ensures a memorable experience. Benefit from a 24-hour front desk, business centre, and complimentary WiFi throughout the property.

Book now for a delightful stay at Hyatt House Chicago Medical/University District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1198 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 8.7
C
Chrystelle • family_with_children • gf
8
2026-03-19 • via Nuitee
J
JOSEPH • solo_traveller • us
8
Where are the ghosts? Nice hotel, but I wanted to see ghosts.
Pros:

Nice room, great breakfast.

Cons:

Air got rather dry at night. No ghosts despite rumors of hauntings.

2026-03-16 • via Nuitee
T
Tamika • solo_traveller • us
7
2026-03-14 • via Nuitee
G
Gore • family_with_children • us
10
Pros:

The room was nice and clean. The front desk was very helpful

Cons:

There weren't any apps on the TV

2026-03-10 • via Nuitee
M
Michelle • family_with_children • us
10
I just felt like the prices didn’t match the quantity or quality of the food
Pros:

I was charged $66 for a order fries and a pizza and it was supposed to have extra cheese and pepperoni on it and it came out with cheddar cheese on it and I told him I didn’t want that and I sent it back but they didn’t do nothing about it and one cherry Pepsi and one margarita and my bill was $66. There’s no way that’s even possible.

Cons:

Well, the fact that I got the Parmesan fries and there was white stuff to dip the fries in, but we have no clue what it was. We asked several times what it was and my pizza was unsatisfactory like it was disgusting and then yeah that’s that’s how bad it was that my mother-in-law’s KING got stolen out of the bar so yeah, that was great. and I had to pay two $50 deposits one for Thursday night Friday and then I renewed the room for Friday till tomorrow and I was like OK good I can do this. Yeah it charged me almost $300 to do it and I’m like holy cow what why

2026-03-07 • via Nuitee
W
William • family_with_children • us
10
2026-03-05 • via Nuitee
R
Ralph • family_with_children • us
7
Just ok.
Pros:

Location to United Center

Cons:

Rooms were very plain.
A small sink in bathroom.

2026-03-02 • via Nuitee
F
Francisco David • couple • us
5
2026-03-02 • via Nuitee
V
Vanessa • solo_traveller • gr
10
2026-03-02 • via Nuitee
C
Clairessa • couple • us
9
2026-02-25 • via Nuitee
D
Donte • couple • us
1
Pros:

Beautiful throughout

Cons:

My sheets were filthy

2026-02-22 • via Nuitee
C
Christina • extended_group • us
10
We had to stay there because I was having a surgery this morning. The staff was very friendly very helpful. The rooms we
Pros:

It’s great spacious hotel room very comfortable very clean. We would totally book there again.

Cons:

I don’t think there was really anything we didn’t like that property. We very much enjoyed our

2026-02-14 • via Nuitee
I
Inwoo • couple • kr
10
2026-02-12 • via Nuitee
A
Alvoshia • couple • us
6
2026-02-11 • via Nuitee
K
Kan • solo_traveller • us
10
Highly recommended for Chicago Bulls Lovers.
Pros:

Highly recommended! I still can’t believe I got a room this nice and safe in Chicago for what I paid. You can visit United Center by 15 minutes' walk.

Cons:

You may hear train noise at night. Free breakfast was minimal.

2026-02-11 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-02-10 • via Nuitee
A
Agnieszka • family_with_children • pl
9
Dobra lokalizacja na mecz.
Pros:

Bliskość do centrum i United Centre

Cons:

Śniadanie - fatalne, nawet jak na standardy amerykańskiego hotelu. Serio fatalne.

2026-01-31 • via Nuitee
R
ronald • family_with_children • us
10
Pros:

The staff was awesome the breakfast was very good

2026-01-31 • via Nuitee
A
Alexandra • couple • gr
10
2026-01-26 • via Nuitee
L
Lauren • couple • us
10
2026-01-26 • via Nuitee