Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Poor cleanliness
Old room conditions
Inconsistent service quality

Categories

Cleanliness
5.46
Concerns about insufficient cleaning were mentioned, with reports of dirtiness in the room.
Service
6.93
Mixed reviews on service quality; some staff were helpful but overall there were significant complaints.
Location
8.47
The location was frequently praised for its convenience and safety.
Room Quality
5.92
Rooms were noted to be old and in need of maintenance, with issues regarding noise.
Amenities
6.45
Some amenities were appreciated, but overall lack of necessary items was reported.
Value for Money
7.41
Good value given the location, but expectations for quality were not fully met.
Food and Beverage
7.96
Breakfast received positive remarks; overall food quality satisfactory.
Overall Experience
7.43
Mixed experiences overall, with satisfactory aspects but notable deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:21

Property Description

Luxurious Accommodation

Arte Hotel in Santa Marta offers a luxurious stay with air-conditioned rooms, free WiFi, and stunning sea views from some units. Each room comes with a private bathroom, wardrobe, balcony, flat-screen TV, and free toiletries, ensuring a comfortable and convenient experience for guests.

Convenient Amenities

This 4-star hotel provides a range of amenities for guests to enjoy, including a garden, shared lounge, terrace, restaurant, bar, business centre, and snack bar. Whether you're looking to unwind or stay productive, Arte Hotel has you covered.

Prime Location

Situated near popular attractions like Bahía de Santa Marta Beach and Santa Marta Marina, Arte Hotel offers easy access to the best of the city. With multilingual staff and bike hire available for exploring, your stay is bound to be memorable.

Book your stay at Arte Hotel for a luxurious and convenient experience in Santa Marta.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 528 reviews
Cleanliness: 5.46
Service: 6.93
Location: 8.47
Room Quality: 5.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
M
Mantilla • solo_traveller • co
10
Pros:

La asotea

Cons:

Q me cobraron un precio diferente a la reserva aún sumándole el IVA no concuerda el precio

2026-09-09 • via Nuitee
U
Urrego • couple • co
6
Pros:

La vista hacia el mar

2026-09-08 • via Nuitee
M
Miguel • solo_traveller • co
8
Pros:

Ubicación

Cons:

Mobiliario antiguo y descuidado

2026-09-04 • via Nuitee
J
John • extended_group • co
9
2026-09-01 • via Nuitee
Z
Zuñiga villalobos • solo_traveller • co
8
2026-09-01 • via Nuitee
Y
Yan c • couple • co
6
Cómoda poco confortable debido a que no hay donde guardar los alimentos fresco que huésped compré
Pros:

Buena ubicación

Cons:

Falta una nevera pequeña por si el huésped lleva agua o bebida o algún alimento fresco y se quiere quedar varios días no puede porque no tiene donde guardarlo sugiero que el hotel tenga neveras mini

2026-09-01 • via Nuitee
M
Marcela • family_with_children • co
7
Pros:

Ofrecen un muy buen desayuno y la estancia fue confortable. la ubicacion del hotel es una zona tranquila y de facil acceso a las diferentes playas

2026-08-31 • via Nuitee
B
Bitacora Colombia Tours • solo_traveller • co
1
2026-08-27 • via Nuitee
M
marco • solo_traveller • it
9
2026-08-21 • via Nuitee
P
Pedro Felipe • couple • co
8
Pros:

la ubicación de hotel

Cons:

al momento de realizar el check-in, la recepcionista no tenía claro el proceso de ingreso y no respetan los precios colocados en la reserva y no te dan una explicación por el cambio de precio.

2026-08-19 • via Nuitee
S
Solano • family_with_children • co
10
Pros:

Si

Cons:

Todo bueno

2026-08-18 • via Nuitee
A
ANDRES • extended_group • co
6
Pros:

Ubicación

Cons:

Calidad mal

2026-08-18 • via Nuitee
R
rodriguez • solo_traveller • co
4
Pros:

Location

Cons:

The sheets, the towels, it was kind of dark

2026-08-09 • via Nuitee
H
Hooker • couple • co
10
2026-08-06 • via Nuitee
A
Amaya • solo_traveller • co
4
2026-08-03 • via Nuitee
O
Onassis • family_with_children • co
2
No volvería
Cons:

No está cerca de ser un lugar para hospedarse con tranquilidad. Muy sucio, descuidado y el servicio muy malo.

2026-07-24 • via Nuitee
C
Clinton • solo_traveller • vn
1
Nightmare hotel
Pros:

I liked the feeling of leaving the hotel to go to another one.

Cons:

Everything, there is nothing to like. The doors are termite infested, there are stains on the bedding and walls the paint is peeling from every wall and surface, the place is an absolute dump. I've slept in shacks in rural Vietnam in better condition.
Don't be fooled by the pictures, I left within 5minutes of checking in to go to a different hotel.

2026-07-23 • via Nuitee
A
Angelica • family_with_children • co
6
Pros:

La cama fue terrible y una habitación para 3 sin un buen aire y un ventilador

Cons:

La cama y q el aire acondicionado no funcionaba

2026-07-22 • via Nuitee
H
Herrera • couple • co
6
2026-07-21 • via Nuitee
P
pua • solo_traveller • co
1
Pésimo servicio, Muy caro para la calidad.
Pros:

Nada en absoluto

Cons:

Habitación con paredes malas, no sirvió el aire en mis dos noches, para el precio no tienen ningun jabón, la atención del personal es muy vaga.

2026-07-13 • via Nuitee