Manuel Manor

Hotels
Independent
9.3 (62 reviews)
No. 1/1, Kondagala Estate, Labukele, Central Province, 20592 , Labukele , LK

Facilities

Proposal/romance packages available
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Express check-in/check-out
Designated smoking area
Picnic area
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Fantastic food
Cons:
Room dampness
WiFi issues

Categories

Cleanliness
8.33
Some cleanliness issues noted, specifically the dampness in one room.
Service
9.9
Exceptional service noted throughout, with personalized care from staff.
Location
9.54
Beautiful location in the tea fields, although some driving distance from the city.
Room Quality
8.79
Generally good, but some issues with cold temperatures noted.
Amenities
9.12
Good amenities, although there were some issues with WiFi and power plugs.
Value for Money
9.28
Overall good value considering service and location.
Food and Beverage
9.83
Food highlighted as fantastic, with excellent breakfast and dinner.
Overall Experience
9.6
A memorable and exceptional experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:24

Property Description

Enjoy the Scenic Views
Take in the breathtaking views from the terrace and garden at Manuel Manor, nestled in the mountains. Admire the beauty of the surrounding landscape while unwinding during your stay.

Indulge in Comfort and Convenience
Relax in one of the 5 guestrooms with Select Comfort beds and Egyptian cotton sheets. Stay connected with complimentary wireless internet access and pamper yourself in the rain shower with luxe toiletries provided.

Convenient Amenities for a Memorable Stay
Benefit from features like a restaurant, snack bar/deli, wedding services, and a cozy lobby fireplace. With a computer station, express check-in/out, and free parking, your stay at Manuel Manor is sure to be convenient and enjoyable.

Plan your serene mountain getaway at Manuel Manor now.

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.3
Based on 62 reviews
Cleanliness: 8.33
Service: 9.9
Location: 9.54
Room Quality: 8.79
Amenities: 9.12
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 9.6
J
Julia family_with_children gb
9
2026-02-28 via Nuitee
K
Karin family_with_children de
10
Pros:

I stayed at Manuel Manor for 3 nights and even the weather was not very nice I had a good time there. The staff was extremely friendly and helpful and they took very good care of me. The cook was absolutely fantastic, best food I had in sri lanka.

2026-02-10 via Nuitee
D
Daniela couple it
9
2026-01-12 via Nuitee
S
sophie couple nl
10
Pros:

Mooie locatie met uitzicht op de bergen. Het personeel is erg vriendelijk en wij konden ‘s avonds heerlijk dineren bij het hotel. Mooie kamers!

2026-01-12 via Nuitee
C
Carmen family_with_children es
9
Un imprescindible en la zona
Pros:

El servicio es de un hotel 5 estrellas superior. Cada deseo del huésped es satisfecho de manera inmediata. Sentíamos algo de frío e inmediatamente encendieron la chimenea para nosotros, mi hija pidió cereales para desayunar y salieron a comprarlo y así un largo etcétera

Cons:

Todo fue estupendamente

2026-01-11 via Nuitee
B
Benjamin solo_traveller fr
7
Service haut de gamme dans lieu atypique.. et éloigné
Pros:

Personnel très gentil et attentionné.
Maison atypique dans les hauteurs.
Bonne cuisine d’un chef méticuleux.

Cons:

Manque d’activités sur place (billard, piscine,…). Il n’y a pas grand chose à faire autour.

2026-01-03 via Nuitee
P
Paul couple gb
10
A really exceptional place to stay
Pros:

Great location and a lovely property. We were given the choice of rooms and chose the main house. Stylish furnishing and very comfortable. Beautiful gardens. Private chef made great breakfast and dinner. We were made so very welcome and the team are very friendly, helpful and professional.

2025-11-28 via Nuitee
B
Bart couple be
10
Perfect spot to relax
Pros:

Where to begin? The garden is absolutely beautiful—an ideal place to relax and unwind. The staff were wonderfully attentive and genuinely friendly, making us feel completely at home. Even though we stayed only one night, we left feeling deeply refreshed. The food was the best we’ve had in Sri Lanka so far. I can’t recommend this place highly enough!

Cons:

Just so you know, the perfect location with its beautiful garden is a 30-minute drive from the city.

2025-11-17 via Nuitee
S
silva family_with_children lk
10
Luxurious stay
Pros:

All good.

Cons:

Nothing at all.

2025-09-29 via Nuitee
A
Andrii couple ae
8
Excellent place but minor improvements needed
Pros:

Location and fantastic staff, great attitude and customer service, beautiful lounge and impeccable food service. Great owner.

Cons:

WiFi not reaching to outer room, not enough power plugs overall and only one with euro standard, also without heater/aircon the room is very cold at night (while bed and blanket are fantastic).

2025-09-05 via Nuitee
C
Claudia couple tn
10
Unforgettable experience, highly recommended
Pros:

The house and the views on tea plantation are wonderful, the furniture and the decor are incredibly authentic!
Everything is very clean and the place is comfortable.
We appreciated the chance to chill and relax in the living room with a cup of tea kindly offered by the staff.
The whole staff (from the manager to the chef) are extremely friendly and kind, they spolied us with free tea, coffee and delicious meals.
I would definitely recommend staying there if you are going to visit nuwara Eliya area.

2025-08-19 via Nuitee
A
Alexander couple de
10
Manuel Manor offers outstanding hospitality with exceptionally caring staff, making it a truly memorable and heartwarmin
Pros:

Manuel Manor was without a doubt one of the friendliest places we’ve ever stayed at. The entire atmosphere was warm and welcoming, and all staff members were extremely courteous, attentive, and helpful.

A very special thanks goes to Maduvan, who went above and beyond to take care of us. I arrived with a fever, and he not only prepared a soothing tea but also arranged an inhalation and a massage to help me recover – truly exceptional care.

The dinner and breakfast were also excellent, delicious, and lovingly prepared. You can really feel the heart behind everything they do.

We can wholeheartedly recommend Manuel Manor and would love to come back anytime!

2025-08-07 via Nuitee
I
Ian extended_group au
10
For a group of volunteer (CASPPER pharmacy) who had just completed one weeks training and were about to head to Jaffna K
Pros:

Manuel Manor is
An extremely spacious 4 double bedroom expansive house with an Additional double room alongside.
It is impeccably well looked after and ran by Mr Anton and his team who quite honestly are there to respond to your every requirement. This was explained when Mr Anton explained that he had over 30’years experience at The legendary Hill Club in Nuwara Eliya. Add to that it is in a spectacular spot with amazing views down the valley towards the Mahawelle Ganga.

Cons:

That we couldn’t stay longer!

2025-08-02 via Nuitee
T
Thevi extended_group us
8
2025-07-27 via Nuitee
L
Lars couple ch
8
Schönes Haus
Pros:

Schönes Anwesen in wunderschöner Lage, mitten in den Teefeldern. Das Personal ist sehr zuvorkommend. Das Essen war fantastisch.

Cons:

Leider ist fühlt sich das Zimmer sehr feucht an und riecht auch entsprechend.

2025-07-22 via Nuitee
G
Gemma family with young children gb
7
Beautiful property and grounds, simplify service and food menu, be mindful of room maintenance and cleaning when guests
Pros:

Beautiful stunning building and grounds
Beautiful scenery and peaceful

Cons:

Our rooms had minor issues which I am sure can be resolved. Our daughters had an outside room in an outhouse in the grounds. Overwhelming smell of damp that was trying to be hidden with incense. Bed linen damp due to kit being dried properly.
Likewise our rooms bed linen was damp. The owners had obviously been maintaining the property to keep it to a high standard by varnishing floors but it was very uncomfortable to sleep in a strong smell of varnish where we couldn’t open a window.
Also our room did not have an en suite and we had a bathroom opposite which we had to get dressed to go to the toilet as staff were around in the communal areas.
Breakfast was good but dinner menu was not appealing to our group. We took a 30 min taxi to a restaurant. A simple menu of curry and rice would suffice and would have happily stayed in
Staff were nice and friendly but tried too hard at times, often interrupting conversations etc, but I am sure not deliberately.

2025-07-05 via Nuitee
S
Susan young couple us
10
Everything was perfect, thx to the staff.
2025-05-30 via Nuitee
E
Eliya young couple gb
10
Beautiful house with amazing staff.
Pros:

The house was beautiful located right within the hills with a stunning view. The room was spotless and beautifully presented. The shower and bathroom facilities were also great. It looks just like the photos. We had a three course dinner at the property with a beer each costing 9,900 rupees total it was amazing (see photos). All in all I would recommend this to anyone and would defiantly go back!

Cons:

Nothing!

2025-04-23 via Nuitee
N
Narassah young couple gb
10
Would like to visit again. Staff warm and going beyond.
Pros:

Beautiful layout

Cons:

Bathroom not en-suite !

2025-02-23 via Nuitee
K
Kirsten young couple es
10
Staying in this hotel felt like coming home :) Incredibly nice and supportive staff
Pros:

We really enjoyed our stay here, it felt like staying in a cozy home. After moving from hotel to hotel, it felt so nice to come into a warm and comfortable home with a cozy bed. And I liked that dinner and breakfast takes place at a big family table with other guests, once again it felt cozy. But above all, I have to give credit to the incredible service we received. I arrived with a very bad cold, slight fever, etc. Soon after we arrived and he saw I was sick, Madhavan came to our room with a steaming bowl with ginger and lime leaves and some ayurvedic medicine to help with my congestion. He repeated the same action twice more during our stay, and was so so kind, bringing me tea constantly, asking how I was, etc. All the employees at the hotel were above and beyond with their service and attention, and Madhavan's kindness with me will be remembered long after our trip. Oh - and they have a gorgeous swing in the garden where you can lounge about and read on. If you're tired of staying in impersonal hostals and are looking for a cozy stay in a big comfortable house, look no further :)

Cons:

Nothing, it was a perfect stay

2025-02-22 via Nuitee