Novotel Yangzhou Slender West Lake

Hotels
Accor
9.4 (7 reviews)
NO 19 WEST WENCHANG ROAD, GUANGLING DISTRICT, Yangzhou, 225000 , Yangzhou , CN

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Porter/bellhop
Smoke-free property
24-hour business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent staff training
Great location
Modern room with AI voice command
Neat rooms
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 12:11

Property Description

Luxurious Amenities

Enjoy a range of facilities including a fitness center and complimentary Wi-Fi. The hotel offers room service, a bar/lounge, and buffet breakfasts for a fee.

Convenient Services

Experience 24-hour concierge and business center services, along with free valet parking and 2 meeting rooms for events.

Comfortable Accommodations

Stay in one of the 145 air-conditioned rooms with minibars and LED TVs. Benefit from amenities like free Wi-Fi, private bathrooms, and complimentary bottled water.

Book your stay at Novotel Yangzhou Slender West Lake for a blend of comfort and luxury in Yangzhou!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

9.4
Based on 7 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
D
dominic
10
Excellent staff training.
Pros:

Excellent staff, from doorman to front desk manager who were all very helpful and polite. Manager guided us to the eating places and how to go to tourist spots. Escorted us to the hotel front door to see us off. Room with AI voice activated command was fabulous. Room was small but neat and has everything we needed. Most enjoyable experience.

2025-04-23 via Nuitee
D
dominic
10
Excellent hotel.
Pros:

Excellent staff training. Friendly and helpful. Very modern room with AI voice command.
Front desk manager gave good advice on eating and sightseeing.

2025-04-22 via Nuitee
H
Hau Shan
8
Pros:

本來整體體驗不錯,唯獨對禁煙方面沒有切切地執行,容許客人在大堂及走廊位置抽煙,不作為勸阻,令整個環境充滿煙味,令人失望。

2024-10-26 via Nuitee
C
Chaoming
10
All staffs were very friendly
Pros:

All staffs were well trained with guests in mind.

2024-10-25 via Nuitee
R
roland
10
Pros:

This is the best hotel I’ve stayed at in memory
This is nothing like Novotel in Europe. It’s like comparing 10 year old Peugeot 205 to the latest BYD limousine.
Excellent breakfast, luxurious room with a Japanese type Super Loo
Even has free laundry machines and dryers and detergent and stain remover is provided for free.
Extremely courteous and helpful staff.

2024-07-07 via Nuitee
Y
Yang family_with_children
8
Pros:

The hotel is converted from an old hotel. The rooms are smaller than modern hotels. But the stuff are super nice! They say hello to you every time they meet you and bowl to you. The try to fulfill every one of our needs. Definitely get the breakfast buffet, they have tons of choices.

2024-04-29 via Nuitee
B
Bryson
10
Incredibly clean, comfortable and beautiful
Pros:

I came to Yangzhou for only 2 days for a business trip and this hotel made me wish I had stayed a week longer! I have never encountered friendlier staff. The hotel was very clean and comfortable. The room was super stocked with everything I needed and more. Everyone at the hotel was so nice to me!! 10/10

2023-03-19 via Nuitee