Ilios Malia Hotel Resort

Hotels
8.2 (496 reviews)
Mattheou Zachariadi 43 , Malia , gr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean and pleasant pool
Good location / great views
Always available sun loungers (when functional)
Staff quick to offer solutions
Nicely placed property
Clean/tidy reported by some guests
Suitable for budget/young travellers
Cons:
Rooms dirty or not cleaned thoroughly
Rooms outdated and not as pictured
Noise from nearby bars/main street
Insufficient or only single air conditioning unit
Parking too small / poorly managed
Food and drinks overpriced and disappointing
Broken sunbeds / missing jacuzzi
Uncomfortable beds
Reports of rude management and isolated physical incident
Guest reports of damaged rental car and poor handling by staff

Categories

Cleanliness
7
Multiple guests reported dirty rooms (hair, stains, unvacuumed floors) and inconsistent housekeeping; cleanliness is below ideal but not uniformly terrible.
Service
10
Staff repeatedly described as very friendly and helpful, often providing solutions; isolated reports of rudeness and serious incidents exist but majority praise the personnel.
Location
9.5
Location praised as ideal and convenient with great views in some reviews; noise from nearby bars/main street noted, but many guests still valued the position.
Room Quality
7
Rooms reported as dated, worn, not matching photos, with issues like poor soundproofing, leaking and limited/insufficient air conditioning.
Amenities
9.6
Pool and outdoor facilities are frequently praised (clean, available loungers), though some amenities are missing or broken for some guests (no jacuzzi, some sunbeds broken, AC limited).
Value for Money
7
Several guests felt the hotel was overpriced for room condition and food/drink quality; others regarded the overall package (location, pool, service) as acceptable value.
Food and Beverage
7.5
Food and drinks were described as disappointing and overpriced by some guests, while others did not comment; not a strong point overall.
Overall Experience
8
Mixed overall: many guests highlight excellent staff, pool and location, but recurring issues (cleanliness, dated rooms, noise, parking and a few serious incidents) tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 09:57

Property Description

Luxurious Accommodation
Experience a stay at Ilios Malia Hotel Resort, a 3-star property in Malia offering air-conditioned rooms with modern amenities including free WiFi and private bathrooms. Relax in the seasonal outdoor pool or unwind in the hot tub during your stay.

Convenient Facilities
Enjoy the convenience of free private parking, a garden, and a shared lounge at the hotel. With a 24-hour front desk, desk space, and flat-screen TVs in all rooms, your comfort and needs are well taken care of at Ilios Malia Hotel Resort.

Ideal Location
Located less than 1 km from Central Malia Beach, this hotel is also close to Alexander Beach and other popular attractions. Take advantage of the paid airport shuttle service for a hassle-free journey to and from Heraklion International Airport. Book your stay now at Ilios Malia Hotel Resort for a memorable vacation experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 496 reviews
Cleanliness: 7
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 9.6
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8
N
Nora couple fr
4
Pour faire la fête uniquement. Sinon passez votre chemin.
Pros:

La piscine, bien qu’elle ait une forme intéressante, était très propre et il y’avait suffisamment de transat autour.

Cons:

Beaucoup de fetards qui venaient sauter dans la piscine, crier la nuit. Le bar de l’hôtel diffusait une musique forte jusqu’à tard dans la nuit. Nous étions au rez de chaussée et entendions absolument tout à travers la porte, donc aucune intimité non plus. La literie est peu confortable mais à ce prix là on doit s’y attendre.
Le “parking” promis était 3 places de parking en tetris. Donc nous nous sommes rabattues sur la seule autre option, un parking public à 3 euros l’heure où 10 euros les 24h. Les rideaux laissaient passer toute la lumière donc pas de grasse matinée…
Conclusion, c’est un hôtel qui peut vous convenir si vous cherchez un endroit où faire la fête et ne surtout pas dormir la nuit.

2026-09-05 via Nuitee
B
byllover extended_group be
10
Iannis the best
Pros:

Iannis best bartender ever!! We love you Iannis! Let's Sail out one day

2026-09-03 via Nuitee
N
Noemi extended_group it
10
Pros:

posizione ottima se cerchi una vacanza di svago

2026-09-03 via Nuitee
F
Freddie extended_group gb
8
Pros:

Great location, value for money, and lovely staff always helpful.

2026-09-03 via Nuitee
K
Kostulis solo_traveller gr
10
Excelente
Pros:

Todo Atencion ubicacion,limpieza,calidad precio,

Cons:

Me gusto todo

2026-09-01 via Nuitee
J
james solo_traveller be
10
2026-08-27 via Nuitee
F
Ffion family_with_children gb
10
Pros:

Lovely food and lovely staff, Perfect location in the strip

2026-08-25 via Nuitee
S
Sergej extended_group at
10
2026-08-25 via Nuitee
S
SHUKI extended_group il
8
2026-08-24 via Nuitee
B
BENEDETTA solo_traveller it
6
2026-08-24 via Nuitee
B
Bharani family_with_children gb
7
The main facilities like regular hot water and towels getting replaced on daily basis.
Pros:

Good resort with Friendly Staff.

Cons:

no hot water in the nights after 9 pm mornings too no hot water before 9 am, towels must be repalced on daily basis which did not happen.

2026-08-24 via Nuitee
S
Stefanie extended_group ch
1
Ecklig, drecking und undankbar!
Pros:

Nichts!

Cons:

Unzumutbar – Sofortiger Abbruch
Wir mussten den Aufenthalt direkt nach der Anreise abbrechen. Das Zimmer war inakzeptabel: Die Eingangstür war beschädigt und schloss nicht, die Balkontür war defekt. Dazu kam ein massiver Schädlingsbefall (große Insekten im Bad), dreckige Dusche/WC, eine defekte Klimaanlage und kaputtes Mobiliar. Wegen der Sicherheits- und Hygienemängel unbewohnbar. Fotos/Videos liegen vor. Nicht zu empfehlen!

2026-08-24 via Nuitee
A
Andreou solo_traveller cy
10
Pros:

Πολυ καλό!!!

2026-08-23 via Nuitee
S
silvia solo_traveller it
10
2026-08-23 via Nuitee
M
Mason extended_group gb
10
2026-08-23 via Nuitee
T
Tarek extended_group gr
10
2026-08-21 via Nuitee
M
Matthis extended_group es
3
Cons:

Bruit constant , douche sale

2026-08-21 via Nuitee
P
Petar extended_group ch
8
Top Lage
Pros:

Sehr gut, Top Lage

Cons:

Etwas Laut

2026-08-20 via Nuitee
F
Florian extended_group ch
10
2026-08-17 via Nuitee
F
Femke extended_group nl
4
Zwembad en personeel was top. Appartement is echt aan vervanging toe
Pros:

Het zwembad en het personeel

Cons:

Badkamer: douchekop moest je vast houden om je haar uit te spoelen, omdat het erg laag hing. Je krijgt 1x in de 3 dagen schone handdoeken.

Keuken: geen afwas materiaal, koelkast was half kapot en zag er niet fris uit. Geen snijplank.

Airco: hing in de slaapkamer. Kon alleen dit stukje koelen. De woonkamer was niet koel te krijgen. Het was buiten kouder dan binnen.

Stopcontacten hingen uit de muur.

Wifi: werk nauwelijks

Parkeerplaats: kunnen 3/4 auto’s staan. Als je je auto hier neerzet moet je de sleutels inleveren voor als ze een auto moeten verzetten, zodat er een andere auto uit kan. Je kan je auto parkeren op straat (uitgaansgebied)
of BETAALD parkeren op een parkeerplaats iets verder de straat in aan de zijkant van het appartement dit kost dan €5 per dag.

2026-08-17 via Nuitee