The Salisbury Business Class

Hotels
8.7 (823 reviews)
213 Salisbury Street , Christchurch , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and comfortable
Cons:
Small rooms
Odor issues
No fridge as advertised

Categories

Cleanliness
8.41
Reviews mention the hotel is clean but have issues with odors in certain rooms.
Service
9.38
Friendly and helpful staff, responsive to needs even outside of operating hours.
Location
9.42
Good location walkable to the city and local attractions.
Room Quality
7.87
Rooms are described as small with some complaints about the lack of advertised amenities.
Amenities
7.9
Lack of a fridge as advertised and complaints about additional charges for laundry.
Value for Money
8.86
Overall considered a good value for the location and services provided.
Food and Beverage
8.41
Some compliments about the offerings, but missing fresh fruit in breakfast could improve.
Overall Experience
9.38
Most reviews indicate a positive experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:58

Property Description

Luxurious Accommodation
Experience comfort and style at The Salisbury Business Class in Christchurch. Our 4-star hotel offers modern air-conditioned rooms with top-notch amenities including free WiFi, flat-screen TVs, and private bathrooms. Some rooms even feature fully equipped kitchens for added convenience.

Convenient Location
Located near popular attractions like Christchurch Art Gallery and Canterbury Museum, our hotel is the perfect choice for both leisure and business travelers. Explore the city with ease and return to the tranquility of our garden and terrace.

Exceptional Service
Enjoy the convenience of room service and private parking during your stay. Our attentive staff ensures that every guest has a memorable experience. Book now and indulge in the ultimate comfort at The Salisbury Business Class.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for NZD 25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    People 3 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 823 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.38
D
David • solo_traveller • nz
7
2026-03-28 • via Nuitee
P
Pascale • couple • be
8
Un bon choix dans l’ensemble même si un peu excentré
Pros:

L’ensemble était sympa et agréable
Confortable .
parking gratuit ! Personnel aimable et aidant

Cons:

Le lit un peu dur ! Chambre un peu petite et pas simple d’avoir une fenêtre ouverte mais il y’a la Clim

2026-03-28 • via Nuitee
R
Rachel • couple • gb
7
Not for everyone…but convenient location
Pros:

Good location in easy walking distance of CBD, restaurants and museums.
Basic kitchenette in room helpful.
Staff friendly.

Cons:

A bit of an oddball place - not as expected from the Booking.com listing.
Bedrooms were arranged around a rather shabby covered inner courtyard.
Rooms were clean but need modernising.

2026-03-27 • via Nuitee
M
Michael • solo_traveller • au
1
Scum of the earth
Pros:

Nothing

Cons:

When we contacted them 2weeks prior to the booking to advise that I was to have emergency heart bypass, their first response was "how sad, can't cancel" and 5mins later, the full amount was taken from our credit card. They are scum, basically and the only place from our 2wk holiday in NZ, not to show compassion and help us.

2026-03-25 • via Nuitee
M
Matthias • couple • de
8
Pros:

Gute Lage, modernes gutes Hotel

Cons:

Kleines Doppelzimmer

2026-03-25 • via Nuitee
R
Robert • solo_traveller • au
8
Pros:

Foyer is lovely. Staff are very friendly and helpful.

Cons:

We somehow ended up in a disability room which had a smaller bed and which was less spacious than the very good superior queen room we had in a previous visit.

2026-03-24 • via Nuitee
N
Nicola • couple • au
3
Like a well marketed motel
2026-03-23 • via Nuitee
H
Hermann • couple • ch
7
Für +- 2 Nächte, absolut empfehlenswert
Pros:

Sehr sauber, gute Lage, freundlicher Empfang

Cons:

Das Zimmer war ziemlich klein. Der Raum erschient auf den Fotos größer als er in Wirklichkeit ist.

2026-03-23 • via Nuitee
M
Michael Peyton • couple • us
9
A quick one night stay before we flew out of New Zealand. Small room, so not ideal for a longer day but it was everythin
Pros:

Beautiful lobby and interior space. Comfortable bed and great shower.

2026-03-19 • via Nuitee
B
Brittany • couple • au
9
Cons:

There was a slight musty smell but it wasn't overpowering

2026-03-18 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

The staff were beyond charming and helpful

Cons:

I liked abs everything

2026-03-17 • via Nuitee
H
Hall • extended_group • ca
7
It was adequate, staff lovely and accommodating.
Pros:

It was in a good location to walk to all the places in the downtown core

Cons:

The bathroom did not have any place to put your toiletries . The sitting area was small and included a twin bed .

2026-03-15 • via Nuitee
B
Brendan • couple • gb
9
Extremely enjoyable, staff were brilliant and hotel quality and location were excellent..
2026-03-15 • via Nuitee
A
Anais • family_with_children • ch
9
2026-03-14 • via Nuitee
A
Armin • solo_traveller • ie
10
2026-03-14 • via Nuitee
C
Christine • couple • au
9
2026-03-14 • via Nuitee
A
Alisa • extended_group • us
10
Jun and rest of staff were so kind and helpful.
Pros:

Great use of the space. I loved the skylights. Everything was clean. Nicely decorated courtyard….elegant.

Cons:

No issues.

2026-03-12 • via Nuitee
J
Jan • couple • us
10
Would stay again
Pros:

Comfortable and a little quirky. Staff were very helpful. Free parking. Easy walking distance to any sights.

Cons:

More variety in breakfast offerings would have been nice.

2026-03-11 • via Nuitee
B
Barbara • couple • gb
9
A good value fairly central hotel which I would happily re-visit
Pros:

Very good welcome from Silvia, who had also answered my pre-arrival questions in a very personal and infomraitve way.
We had 2 rooms. Oddly, the Queen Room was bigger and better equipped than the King Suite. The former was great; the latter, adequate but a bit disappointing.
Well equipped with toiletries, tea and coffee, towels.
Nice communal covered courtyard suitable for warmish weather.
c 20 minute walk , mainly along the river, to town centre and, in a different direction, to Cardboard Cathedral.

Cons:

King Suite less good than the Queen Room, which was odd.
I thought there was no communal sitting area, but did find a little area round a corner when we were checking out. maybe worth pointing this out.
No food possibilities onsite, but a good brunch and steakhouse about 15 minutes walk/ 3 minute drive away.

2026-03-10 • via Nuitee
M
Marigene • couple • au
8
The Salisbury Hotel was our comfy and safe home away from home.
Pros:

The Courtyard is unique and filled with plants. There are lots of small tables and chairs in the courtyard. The hotel entry has a very good security gate. The staff are exceptionally friendly, helpful and reliable. The spacious hotel room was very comfortable and pleasantly furnished. Great bed! Well fitted out and large bathroom!

Cons:

We couldn’t figure out how to get the National broadcaster news or Al Jazeera news on the tv but perhaps that was our incompetence.

2026-03-08 • via Nuitee