Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noise from outside
Limited parking

Categories

Cleanliness
7.66
Several complaints about room odors and maintenance issues regarding cleanliness.
Service
10
Many reviews praised the staff for their friendliness and service.
Location
9.63
Positive feedback on the location's convenience and nearby attractions.
Room Quality
8.67
Mixed sentiments, with some rooms facing noise issues but others being spacious and comfortable.
Amenities
9.12
Facilities like the garden and dining area received positive comments.
Value for Money
8.65
Disappointment on value linked to cleanliness issues and room conditions.
Food and Beverage
8.61
Certain meals received positive remarks, but other reviews found the food mediocre.
Overall Experience
9.66
Most guests had a pleasant stay, despite some complaints, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:33

Property Description

Luxurious Amenities
Alko Hotel Casa Nispero offers a range of luxurious amenities for guests to enjoy, including an outdoor swimming pool, hot tub, and a garden. The perfect way to unwind and relax during your stay.

Convenient Services
With a 24-hour front desk, airport transfers, and room service, Alko Hotel Casa Nispero ensures that guests' needs are met promptly and efficiently. The free WiFi throughout the property also keeps you connected at all times.

Prime Location
Situated just 1.3 km from Jorge Isaacs Theater, this hotel is centrally located near popular attractions such as Pan-American Park and Saint's Peter Cathedral. Explore the vibrant city of Cali with ease from this prime location.

Book your stay at Alko Hotel Casa Nispero now to experience luxury, convenience, and a prime location all in one place.

Important information:

Pool its available from 8 am to 8 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for COP 75,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 150,000 per person per night when using an existing bed.
    People no matter the age stay for COP 100,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 458 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 8.61
Overall Experience: 9.66
M
Maria Fernanda • extended_group • us
10
2026-04-08 • via Nuitee
A
Aníbal Enrique • couple • co
10
Espectacular
Pros:

La habitación “cali es cali”
Es espectacular,
Atienden rápido y con mucha amabilidad

2026-04-03 • via Nuitee
Y
Young • couple • us
1
Pros:

Nothing, Customer service was HORRIBLE

Cons:

I will NEVER STAY THERE AGAIN
Customer service was horrible

2026-04-02 • via Nuitee
M
Marie • solo_traveller • fr
5
Calme
Pros:

L'hôtel prêt du parc, calme.

Cons:

La chambre
Les fenêtres ne s'ouvrent pas sur l'extérieur.
Excentré.

2026-03-29 • via Nuitee
N
Norma • couple • co
8
Pros:

Muy lindo y organizado

2026-03-15 • via Nuitee
L
Luciano • couple • us
8
Bueno
Pros:

La atención de todo el personal

Cons:

La habitación el baño

2026-03-10 • via Nuitee
N
Nina • couple • se
10
2026-03-09 • via Nuitee
M
Maria Teresa • couple • ch
10
Pros:

Excelente

2026-03-03 • via Nuitee
E
Esmeralda • couple • co
10
Excelente Atención y Confort
Pros:

Quedé muy satisfecha, el servicio fue impecable y el desayuno delicioso.

2026-02-28 • via Nuitee
M
Maria Cecilia • couple • co
9
Bello hotel con grata amabilidad
Pros:

El hotel es hermosisimony el personal muy atento

Cons:

Me ofrecieron el hotel " de ellos" para ir a Calima y les solicite trasladar la última noche al hotel de Calima , y aunque varios de los empleados hablaron con el administrador, el nos dijo que si queriamos ir al otro hotel de ellos, debia pagar completamente. Les solicite que al menos pasar el dia en el otro hotel y también se negaron. Si te ofrecen otro hotel de los mismos dueños, espera unonun trato diferente.
Hubiera sido fantástico.

2026-02-28 • via Nuitee
F
FABRIZIO • couple • co
9
2026-02-28 • via Nuitee
G
Gino Eduardo • couple • pe
10
2026-02-25 • via Nuitee
B
Buendia • family_with_children • co
9
Pros:

La habitación

Cons:

El parqueadero

2026-02-10 • via Nuitee
S
suyin • solo_traveller • cl
7
Agradable
Pros:

El lugar es muy lindo, mucha vegetación, bonito diseño

Cons:

La
Habitación tenía malos los enchufes lo
Que nos complicó cargar los celulares

2026-02-10 • via Nuitee
N
Nicolas • couple • co
10
2026-02-09 • via Nuitee
C
Camila • couple • us
9
2026-01-31 • via Nuitee
J
JOSE MANUEL • couple • es
9
2026-01-28 • via Nuitee
H
Hurtado Hurtado • couple • es
10
Estancia perfecta
Pros:

Quisiera comentarles que el desayuno está muy bueno, aunque quizá le faltaría un poco más de sal y azúcar para mi gusto.

Por otro lado, la ubicación del hotel es perfecta y fue muy fácil llegar.

Cons:

Nada, todo ha sido perfecto. Ha sido una estancia muy agradable

2026-01-27 • via Nuitee
A
Alexander • couple • de
8
2026-01-27 • via Nuitee
S
Sosa Rodriguez • couple • co
10
Excepcional
Pros:

Me
Encantó todo! La organización,
El concepto, el servicio la ubicación

2026-01-23 • via Nuitee