Sotel Amsterdam Central Station

Hotels
7.6 (1387 reviews)
Martelaarsgracht 18 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Issues with cleanliness
Compact room size
Noise disturbances

Categories

Cleanliness
6.8
Mentioned issues with hair in the bed and combined complaints about cleanliness across various reviews.
Service
8.26
The staff were consistently described as friendly and accommodating.
Location
8.8
Highly praised for its proximity to Central Station and tourist spots.
Room Quality
6.76
Rooms described as compact with mentions of lack of space or furniture.
Amenities
7.79
Amenities such as coffee at reception and cleanliness of rooms noted positively.
Value for Money
7.25
General sentiment of being a good deal for the location, but some issues may detract from value.
Food and Beverage
7.8
Positive mentions of coffee availability and a Nespresso machine.
Overall Experience
7.36
Based on the combination of all factors considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:40

Property Description

Convenient Location
Sotel Amsterdam Central Station is just a stone's throw away from Anne Frank House and Amsterdam Central Station, offering easy access to the city's key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with private bathrooms, free WiFi, and city views. The hotel also provides a 24-hour front desk and tour desk for your convenience.

Near Major Landmarks
Explore nearby landmarks such as Royal Palace Amsterdam, Rembrandt House, and Dam Square during your stay at Sotel Amsterdam Central Station.

For a memorable stay in Amsterdam, book your accommodation at Sotel Amsterdam Central Station today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7.50 per hour.

Location

Guest Reviews

7.6
Based on 1387 reviews
Cleanliness: 6.8
Service: 8.26
Location: 8.8
Room Quality: 6.76
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.36
S
Siobhan couple gb
9
2026-07-11 via Nuitee
M
Mark couple us
8
2026-07-11 via Nuitee
R
Rzyska couple pl
8
2026-07-09 via Nuitee
P
Pawel solo_traveller pl
5
2026-07-09 via Nuitee
S
shauna couple gb
10
2026-07-07 via Nuitee
E
Eda couple de
8
Sehr zufrieden mit dem Aufenthalt. Gerne wieder!
Pros:

Das Personal war sehr freundlich und zuvorkommend. Das Zimmer war sauber und mit ausreichender Ausstattung und die Lage war super!

Cons:

Die Zimmer waren etwas hellhörig.

2026-07-06 via Nuitee
M
Machitidze couple ge
10
2026-07-05 via Nuitee
C
Chloe couple fr
8
Cool
Pros:

L’accueil très chaleureux

2026-07-05 via Nuitee
J
Justine Scott solo_traveller nz
8
Fantastic Spot!
Pros:

We were lucky to be in Room 401 which had a great view out to centraal and the canal boats. A fantastic location for walking everywhere!

Cons:

The bathroom was a wet room, so just meant once we showered at night we put towels on floor to soak water up.

2026-07-02 via Nuitee
Дмитрий couple de
2
Pros:

Air conditioning + staff

Cons:

Terrible conditions, highly dissatisfied!
I stayed at this hotel in Amsterdam and left utterly disappointed. For the price charged, I expected at least a baseline level of comfort and hygiene, but the reality turned out to be an absolute nightmare.
Dirty Bedding: This is completely unacceptable. The bed sheets were visibly dirty, covered in various mysterious stains and marks. Getting into a bed like that felt deeply unsettling and unhygienic.
Bathroom Disaster: The sink is incredibly shallow and practically unusable—it is impossible to wash your face without splashing water absolutely everywhere. The shower is a massive headache on its own. After taking a shower, the entire bathroom floods entirely, turning the room into a puddle. It becomes impossible to use the toilet afterward because the floor is completely wet.
Suffocating Atmosphere: The windows cannot be opened for fresh air. The room feels terribly stuffy inside. Despite the presence of an air conditioner, it does not solve the issue at all—it merely circulates the same stale air around. To top it off, there is no basic air freshener provided.
This property falls severely short of basic sanitary and hospitality standards. I strongly advise looking for accommodation elsewhere if you do not want your trip to be ruined!

2026-06-30 via Nuitee
J
James solo_traveller us
9
Pros:

Very close to the Central Station on a major street. The hotel was quiet and the staff very helpful. I will stay again if I am in Amsterdam.

2026-06-30 via Nuitee
B
Boon Kwang couple sg
8
Location easy accessible
Pros:

It’s in the central of Amsterdam

Cons:

Toilet a little small

2026-06-29 via Nuitee
J
Josh couple gb
6
Clean, good value hotel. Great location.
Pros:

Lady on reception was friendly. Room was clean. Location great.

Cons:

I left €20 on my bed, the cleaner on that day had taken it which i wasn’t happy about.

2026-06-29 via Nuitee
O
Oulagavallee Marimootoo solo_traveller mu
8
2026-06-27 via Nuitee
B
Bruno solo_traveller pa
10
2026-06-26 via Nuitee
P
Patricia Ginger solo_traveller au
8
Pros:

The staff were so friendly, always nice to have a warm welcome after travelling for over 30 hours! The hotel has an elevator which is handy, and in a great location, very close to central station. Room has a coffee machine.

Cons:

To be expected the rooms were small, but for location, cleanliness and friendly staff make up for that 😊

2026-06-26 via Nuitee
L
Lenise couple gb
9
2026-06-25 via Nuitee
M
Mélanie couple be
5
Pros:

L’emplacement était vraiment parfait. À côté de la gare. Il y avait un ascenseur bon point. Le personnel était vraiment gentil et prêt à vous aider.

Cons:

Salle de bain un peu petite quand on est deux. La chambre aussi était assez petite. Le prix était un peu trop cher pour ce que c’était.

2026-06-24 via Nuitee
M
Mohamed couple eg
8
Prime location
Pros:

Location

Cons:

Nothing

2026-06-23 via Nuitee
J
Jet solo_traveller nl
6
Prima voor een nacht
Pros:

Airco, schoon, ligging bij CS en in centrum

Cons:

Klein, weinig daglicht, geen lobby

2026-06-22 via Nuitee