Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG

Hotels
Holiday Inn Express
9.4 (993 reviews)
6125 Andrews Loop SW , Edmonton , ca

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Cleanliness

Categories

Cleanliness
8.4
Several reviews mentioned issues with cleanliness and stale odors in rooms.
Service
9.4
Mixed sentiments; some found staff friendly, others noted poor service response.
Location
9.9
Multiple reviews praised the convenient location close to shopping and restaurants.
Room Quality
8.9
Rooms were generally considered comfortable, but issues with HVAC and noise were mentioned.
Amenities
9.9
Guests appreciated the pool and breakfast options.
Value for Money
9.9
Positive feedback on pricing relative to location and amenities.
Food and Beverage
8.9
Breakfast was positively noted, though some reviews found it could improve.
Overall Experience
9.9
Overall good experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:58

Property Description

Convenient Location in Edmonton
Located just 12 km from Fort Edmonton Park, Holiday Inn Express & Suites - Edmonton SW – Windermere, an IHG Hotel, offers a range of amenities for a comfortable stay.

Relaxing Facilities
Guests can unwind in the indoor swimming pool and rejuvenate at the spa centre during their stay at the hotel.

Family-Friendly Accommodation
With spacious family rooms available, this 3-star hotel is ideal for both leisure and business travelers looking for a cozy and convenient stay.

Book your stay at Holiday Inn Express & Suites - Edmonton SW – Windermere for a relaxing and enjoyable experience in Edmonton.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 993 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 8.9
Overall Experience: 9.9
M
Mari Kriz family_with_children ph
9
2026-02-14 via Nuitee
T
Tristan couple ca
9
Great location and comfortable room
Pros:

It was at a great location and was comfortable place to stay for the night.

2026-02-12 via Nuitee
A
Aaron family_with_children ca
4
BUY SMART TVs 🙏
Pros:

Large room, large bathroom. Friendly staff.

Cons:

I couldn't believe, in this day and age, that a Holiday Inn hotel wouldn't have smart TVs in their room like everywhere else. They are SO CHEAP and a hotel like this doesn't uave them?

2026-02-11 via Nuitee
L
Lyndsay couple ca
10
Quiet and comfortable, great location
Pros:

Stayed here in October and had such a great experience that we wanted to stay here again, and will do so again in the future.

2026-02-10 via Nuitee
F
Fashion couple ca
10
2026-02-10 via Nuitee
C
Chad couple ca
10
2026-01-28 via Nuitee
C
Courtney couple ca
10
2026-01-27 via Nuitee
C
Carol solo_traveller ca
10
This is a gem of a place to stay and should be kept a secret
Pros:

Great Staff, clean and modern facilities. Nice clean pool. Great breakfast and had an underground parking lot. Very quiet stay.

Cons:

Nothing negative to say

2026-01-26 via Nuitee
M
Modupe solo_traveller ca
4
Just need to sort the beds
Pros:

The ambiance was cool and no foul smell which was pretty impressive.

Cons:

The bed was quite uncomfortable, had body pains everytime I wokeup.

Noticed the rooms weren’t cleaned when I checked in, and was cleaned only once all through my stay.

2026-01-20 via Nuitee
G
Grant couple ca
8
over all it was a comfortable place to stay and the staff was very accomadating
Pros:

breakfast was good , nice variety

Cons:

the pillows absolutely suck very thin, the blinds came down on us but the staff offered to switch rooms but at midnight it wasn't worth packing up everything when we were leaveing in the morning and the door handle in the shared shower room broke off completly and had a young girl locked in the room thankfully her family was near

2026-01-19 via Nuitee
B
Barb solo_traveller ca
9
Cons:

AC was a bit noisy

2026-01-19 via Nuitee
T
TING family_with_children ca
9
We are very happy with the stay. Safe and clean environment, staff are nice to talk. Clean public area. Excellent breakf
2026-01-19 via Nuitee
P
Parmila extended_group ca
10
2026-01-19 via Nuitee
L
Leah family_with_children ca
8
Very good, friendly staff
Pros:

Breakfast was good. Location was good.

Cons:

More towels and face cloths need to be in room. And when house keeping comes in they should provide clean towels and also face cloths. Refill coffee and more coffee cups. This did not happen. Beds were not made. No ice machine on each floor

2026-01-19 via Nuitee
K
Kimberly family_with_children ca
10
A great place to stay!
Pros:

This hotel is close to the medical clinic we need to go to! The staff were very friendly and helpful. The rooms were clean and the hotel of quiet and comfortable.

2026-01-19 via Nuitee
C
Caitlin couple ca
10
Very comfortable and welcoming
Pros:

Overall the experience was very good, no complaints on anything. The staff were exceptional!

Cons:

N/A

2026-01-19 via Nuitee
R
Roland solo_traveller ca
9
Excellent
Pros:

Location
Cleanliness
Friendly staff
Good food
Good coffee

Cons:

Kids playing along the corridor on floor 3 banged on my door

2026-01-19 via Nuitee
B
Brandi family_with_children ca
9
Really wonderful place to stay for a day or a week! Friendly staff, clean rooms and a great breakfast.
Pros:

Friendly staff, clean rooms, wonderful breakfast all in a great location. Several stores and restaurants just down the road.

2026-01-19 via Nuitee
E
Elohor solo_traveller ca
10
Pros:

Neat, Lovely breakfast. Would visit again

Cons:

N/A

2026-01-19 via Nuitee
H
Holly solo_traveller ca
6
Overall a good stay!
Pros:

Nice property

Cons:

Quite noisy from both the hallway and room directly above.

2026-01-19 via Nuitee