QT Auckland

Hotels
•
QT
8.8 (2947 reviews)
4 Viaduct Harbour Avenue , Auckland , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Dim lighting
Noise from other rooms
Room size could be better

Categories

Cleanliness
8.8
Clean and modern rooms as mentioned in multiple reviews.
Service
9.3
Staff were very helpful and accommodating, with multiple mentions of excellent service.
Location
9.3
Great location close to the marina and city centre, consistently praised in reviews.
Room Quality
8.8
Rooms were described as high standard and comfortable, though some noted lighting issues.
Amenities
8.8
Facilities like the in-house restaurant and bar were praised but noted for noise issues.
Value for Money
8.3
Some guests felt the pricing was on the high side for the room size, but overall the value was acceptable.
Food and Beverage
8.3
Food is unique with good flavors, but some found it expensive.
Overall Experience
8.8
Overall enjoyable stays with minor issues, reflecting the general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:29

Property Description

Luxury Accommodation in Viaduct Harbour
Experience the epitome of luxury at QT Auckland, located in the vibrant Viaduct Harbour. Indulge in a stay where every detail is meticulously curated for your comfort and enjoyment.

Modern Amenities and Services
Enjoy top-notch amenities including a restaurant, valet parking, a fitness centre, and a bar. Stay connected with free WiFi, pamper yourself with a Dyson Supersonic hairdryer, and unwind with wireless Bose speakers in your room.

Unbeatable Location and Nearby Attractions
Conveniently situated near iconic landmarks such as Sky Tower and Viaduct Harbour, QT Auckland is the perfect base for exploring Auckland. Don't miss the chance to visit SKYCITY Auckland Convention Centre just a stone's throw away.

Book your stay at QT Auckland now and elevate your Auckland experience to new heights.

Important information:

In accordance with NZ Government regulations, all guests are required to be fully vaccinated and validated by the COVID-19 vaccination pass in order to enter the premises, its venues and outlets.

If you need to put your travel plans on hold, you can relax knowing you are covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2947 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.8
G
Gemma • couple • nz
8
Pros:

The bed was super comfortable and hotel room was a great size. The bath was a great size and the Soaps smelled AMAZING too

Cons:

Only wish it had a balcony. The shower pressure wasn't good either and was a bit on the expensive side

2026-02-13 • via Nuitee
A
Anni Karoliina • couple • fi
10
Couple of days in the center of Auckland!
Cons:

Only minus was that the check out at ten is way too early, since even the breakfast continues until 11!

2026-02-13 • via Nuitee
J
John • couple • us
10
2026-02-13 • via Nuitee
M
Matt • couple • au
9
Great stay great city recommend.
Pros:

The hotel was in a great location. All facilities at the hotel were great. Staff were great and friendly.

Cons:

While we loved the design aesthetic of the room we had a couple gripes.
-Don’t know if this is every room but the curtains didn’t seem to close all the way so light leaked in.
-The light switches in the room confused us for a minute or two. A few buttons by the door, a few on either side of the bed. All did different things. In the end it was fine but took a bit of time to sort out what did what.

2026-02-13 • via Nuitee
L
LARA • family_with_children • au
10
Pros:

Great location, beautiful rooms.

Cons:

A bit expensive for what it is.

2026-02-12 • via Nuitee
J
John Ross • couple • de
9
2026-02-12 • via Nuitee
W
Warren • extended_group • au
8
Pros:

Great as usual. Property as I would expect from Qt.

Cons:

There was scaffolding construction right outside my window starting at 6.am both mornings. This was brutal. It was so loud. Spent my whole 3 days in Auk, tired.

2026-02-11 • via Nuitee
J
John • couple • au
6
Looks very nice but room design impractical
Pros:

Location

Cons:

Light switches impossible to use. Shower door opens wrong way. Can’t change the shower from rain to hand. Mattress uncomfortable and hot. Can’t turn off reading light separately. No guest laundry.

2026-02-10 • via Nuitee
J
james • couple • gb
9
2026-01-31 • via Nuitee
W
Wayne • couple • au
10
2026-01-31 • via Nuitee
O
Olafur Patrick • solo_traveller • is
8
Pros:

Great location. Good breakfast options.

Cons:

A desk in the room would have been useful, but didn't detract from the overall experience.

2026-01-31 • via Nuitee
C
Chandeep • family_with_children • nz
7
Beautiful but not as functional
Pros:

Beautifully designed room, location is convenient, food was delicious too.

Cons:

We booked this room for a concert and we had a late night. The curtains didn't cover the window properly despite our attempts to move them around. The sun peeked through the window before 6 and we couldn't sleep. It was disappointing as it completely defeated the purpose of our stay in the city after a late night.
Also the lighting was very dim for the make up. I understand the dim lights look nice but there should be an option for a mirror light son we can turn on the light when needed.

2026-01-30 • via Nuitee
M
Moore • solo_traveller • nz
9
Awesome hotel. Send me info on the QT membership program and will stay again.
Pros:

Kitch deco and comfortable beds.

Cons:

Skirting boards needed cleaning

2026-01-30 • via Nuitee
G
Georgia • solo_traveller • au
10
2026-01-30 • via Nuitee
L
Lisa • couple • nz
8
Good but could have been excellent…
Pros:

Location was excellent ! Rooftop bar was lovely and the staff were amazing!! Couldn’t fault them ! Very friendly and helpful !

Cons:

Beautiful room but very noisy as could hear the people above us :( … Could hear them walking around and partying til quite late …

2026-01-26 • via Nuitee
K
Katherine • couple • us
9
We loved the hotel, it was very comfy and the location is great.. just bring your own hair products!
Pros:

The property is super clean, very comfy, and a great location.

Cons:

Everything was amazing, but the shampoo and/or conditioner left my hair DISGUSTING. We had to go but hair product, definitely bring your own 😂

2026-01-26 • via Nuitee
R
Restieaux • couple • nz
9
A great location and everything was so clean. Friendly staff.
Pros:

Breakfast options were ok. Would have preferred buffet style though.
Katherine and Shannon were such charming and lovely hosts

Cons:

Perhaps a selection of fruits

2026-01-26 • via Nuitee
S
Sara • couple • nz
4
Pros:

The main disappointment was with the staff. We didn't feel that they tried to accommodate our requests.

2026-01-26 • via Nuitee
R
Rachel • extended_group • au
7
Hmmm not really 5 Star
Pros:

Newly renovated and very stylish. Handy location and attentive staff.

Cons:

Very noisy. Someone above dropped things on the floor constantly especially early morning and the acoustics meant the sounds were extremely loud in our room and so every morning we were woken very early. Basically 0 gluten free options on room service menu (excluding house salad and avocado toast). This is not a 5 star room service menu.

2026-01-26 • via Nuitee
J
jose • solo_traveller • es
7
Great hotel, excellent value, clean and confirtable rooms. Not good swevice at reception
Pros:

Location and facilities

Cons:

Quite disorganized check-in. Long wait and unable to accommodate the request for rooms specially for travelers that visit the hotel frequently

2026-01-25 • via Nuitee