Hotel Indigo - Columbus at Riverfront Place by IHG

Hotels
•
Hotel Indigo
8.9 (872 reviews)
21 West 14th Street , Columbus , US
+1 706-780-7800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.54
Several comments highlight cleanliness issues in rooms, particularly in one review mentioning significant dirt and lack of proper cleaning.
Service
9.51
The service received positive remarks for being friendly and accommodating, though there were some minor lapses.
Location
9.55
Many reviews praised the hotel's great location, with proximity to bars and restaurants.
Room Quality
9
Mixed reviews, with some praising spaciousness and modernity, while others noted cleanliness issues.
Amenities
9.03
Amenities received positive notes, though some desired more impressive features for the price.
Value for Money
7.99
Some comments indicated the hotel felt overpriced for the experience, particularly regarding breakfast inclusion.
Food and Beverage
9.04
Food quality was not explicitly mentioned, hence considered standard quality for this hotel tier.
Overall Experience
9.51
Overall, guests had a very positive experience, highlighting the enjoyable stay and clean environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Luxurious Amenities
Hotel Indigo - Columbus at Riverfront Place offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a shared lounge for guests to unwind and relax during their stay.

Delicious Dining Options
Guests can indulge in delicious meals at the on-site restaurant or grab a drink at the in-house bar. The hotel also offers room service for those looking to dine in the comfort of their rooms.

Convenient Location
Conveniently situated just 7 km from Columbus Airport, this 3-star hotel provides easy access for travelers. Explore the nearby attractions or make use of the business area for any work-related needs.

Book your stay at Hotel Indigo - Columbus at Riverfront Place now for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CSG

Location

Guest Reviews

8.9
Based on 872 reviews
Cleanliness: 7.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.51
C
Christian • couple • it
10
Ottima posizione per columbus
Pros:

Pulizia, cortesia del personale, rooftop

Cons:

Nulla

2026-10-28 • via Nuitee
R
Rod • couple • us
10
2026-10-25 • via Nuitee
M
Margaret • family_with_children • us
6
Pros:

Nice location and room, pleasant and professional staff

Cons:

Conspicuous mold in the shower. Only rainshower worked;handheld in shower did not work.

2026-10-20 • via Nuitee
F
frans • family_with_children • be
9
Pros:

Nice location near the river.
Nice pool.
Many restaurants walking distance.
Restaurant in the hotel was great.
A/C easy to control.
Nice room, bathroom bed.

Cons:

A/C noisy
We had a room with riverview, but the window was really dirty (this is very noticeable in the afternoon when the sun is shining on it).

2026-10-16 • via Nuitee
T
Terrel • family_with_children • us
8
2026-10-16 • via Nuitee
T
Theresa • family_with_children • us
1
Cons:

I booked through booking and received confirmation but when I arrived I was advised it was canceled. I never received a cancelation and needed to find other accommodations.

2026-10-16 • via Nuitee
S
Spurgeon • solo_traveller • us
10
Pros:

The food was excellent!

2026-10-14 • via Nuitee
R
Robb • family_with_children • us
8
Pros:

Location and view of the river! Roof Top bar was fun!

Cons:

We couldn't get the room fan to stay, so it got stuffy. More food options at the roof top bar would have been nice

2026-10-12 • via Nuitee
V
VAN DER WESTHUIZEN • solo_traveller • us
10
2026-10-07 • via Nuitee
J
Julie • couple • us
8
2026-09-15 • via Nuitee
B
Bertha • couple • de
9
The stay was excellent and so were the staff. Good Southern Hospitality
Pros:

The Location and the river view from the room.

Cons:

Needs soundproofing. Can hear in other rooms just by walking past the door.

2026-09-10 • via Nuitee
B
Brandi • couple • us
10
Everything was great
Pros:

Excellent property

Cons:

Parking garage isn’t attached to the hotel

2026-09-08 • via Nuitee
S
Smith • couple • us
8
It was an amazing experience and we plan on visiting the hotel again!!
Pros:

How beautiful it was! How convenient it was to where we were going!

Cons:

I didn’t like how the air condition keep clicking off in our room. I woke up hot the 2 nights we stayed.

2026-09-03 • via Nuitee
T
Todd • couple • us
10
2026-09-01 • via Nuitee
N
Nequiel • couple • us
10
2026-09-01 • via Nuitee
M
MARY • solo_traveller • us
7
Wonderful hotel
Pros:

The hotel is great. Great amenities and location. The staff were wonderful.

Cons:

Our room wasn't very clean. I could tell the carpet wasn't vacuumed before our arrival and I found dried food debris next to the bed/ nightstand.

2026-08-31 • via Nuitee
R
Ronald • couple • us
9
Verygood stay
Pros:

Very good

Cons:

LIGHTING AT BATHROOM SINK

2026-08-28 • via Nuitee
S
Sergio • extended_group • us
10
2026-08-26 • via Nuitee
S
Sharon • couple • us
6
Not impressed for the price.
Pros:

In a great area!!!

Cons:

The parking is not attached, so walking in the rain is not pleasant. Valet at $19 is a lot considering I would also tip. There was old trash in my trash can and there was a door missing in my room! Unacceptable. The air doesn’t go lower than 67🙄

2026-08-17 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

Rooftop bar overlooking river was outstanding

2026-08-10 • via Nuitee