Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Unpleasant nature pool
Noise from cleaning staff

Categories

Cleanliness
7.93
The nature pool had an unpleasant odor and was dirty.
Service
9.9
Staff were exceptional, very friendly, and helpful.
Location
9.44
Central location with easy access to attractions.
Room Quality
8.89
Large, clean rooms with great views.
Amenities
8.42
Available sauna and pool, though sauna's timing was limited.
Value for Money
8.88
Great prices for the quality of services and food.
Food and Beverage
9.43
Breakfast and dinner were great with a good variety.
Overall Experience
9.9
An overall enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Quiet Location in the Heart of Matrei

Ski-in, Ski-out Convenience

Charming Design and Relaxing Spa

Experience tranquility in the heart of Matrei with our family-run hotel. Enjoy easy access to the ski area and unwind in our beautifully designed rooms and apartments. Indulge in our new spa area with stunning views, and marvel at the architectural details inspired by the picturesque landscape. Book now for a memorable stay at our upscale 3-star hotel.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 41 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.9
M
Martin • extended_group • cz
8
2026-03-26 • via Nuitee
B
Bettina • couple • at
9
2026-03-24 • via Nuitee
S
Stefan • couple • at
10
2026-03-05 • via Nuitee
A
Aljaž • couple • si
10
2026-03-01 • via Nuitee
Y
Yana • couple • at
10
2026-02-27 • via Nuitee
T
Tessa • couple • de
10
2026-02-25 • via Nuitee
L
Leonhard • couple • no
10
Pros:

Tolles Hotel das Traditionelles und Modernes verbindet. Super freundliches und aufmerksames Personal. Top Essen im eigenen Restaurant.
Klasse Lage im Ort, 50m Entfernung zum Skibus.

Cons:

Einziger negativer Punt war der bisweilen schlechte Fernsehprogramm Empfang

2026-02-24 • via Nuitee
E
Eva • extended_group • at
7
2026-02-23 • via Nuitee
J
Joseph • couple • at
10
2026-02-22 • via Nuitee
P
Polona • family_with_children • si
10
Pros:

Lokacija
Čistoča
Odličen SPA

2026-02-22 • via Nuitee
A
Anna-Katharina • family_with_children • de
9
2026-02-10 • via Nuitee
R
Roland • couple • at
9
Familiär, zentrale Lage, sehr freundlich!
Pros:

Zentral gelegen, gute Skibus Anbindung, sehr freundliches Personal, unser Zimmer sehr großzügig, reichhaltiges Frühstück mit eigenen und regionalen Produkten. Abendessen/ Restaurant ebenfalls sehr zu empfehlen!

Cons:

Etwas zu wenige Liegen im Spa Bereich.

2026-02-10 • via Nuitee
C
Christof • family_with_children • de
8
2026-02-09 • via Nuitee
Z
Zimpasser • extended_group • at
10
Es war perfekt, Essen hervorragend, Sauna top modern, jederzeit wieder.
2026-02-09 • via Nuitee
T
Tomáš • couple • cz
10
2026-01-27 • via Nuitee
A
Alar • family_with_children • ch
9
2026-01-27 • via Nuitee
A
Anna • extended_group • at
9
2026-01-26 • via Nuitee
E
Elisabeth • couple • at
8
2026-01-16 • via Nuitee
M
Martin • solo_traveller • at
9
2026-01-16 • via Nuitee
H
Helga • couple • at
10
2025-12-29 • via Nuitee