Hyatt Place Chicago Medical/University District

Hotels
Hyatt Place
8.5 (2212 reviews)
1835 West Harrison Street, Building A , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Food and Beverage

Categories

Cleanliness
7.83
Comments about cleanliness varied, noting some concerns about room conditions.
Service
9.8
Majority appreciated the staff's helpfulness and positive attitudes.
Location
9.34
Conveniently located for events, many praised its accessibility.
Room Quality
7.79
Inconsistent feedback about room quality with some mentions of issues.
Amenities
8.32
General satisfaction with amenities, but with suggestions for improvements.
Value for Money
8.28
Guests found the hotel to be a good value, despite some problems.
Food and Beverage
7.83
Breakfast quality was noted as needing improvement.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:29

Property Description

Modern Accommodation in Chicago

Set in Chicago, just 1.2 km from United Center, Hyatt Place Chicago Medical/University District offers a blend of comfort and convenience. Guests can enjoy a fitness centre, private parking, a shared lounge, and a bar. The 4-star hotel features air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom.

Convenient Amenities

With free WiFi, a 24-hour front desk, and a business centre, guests can stay connected and productive throughout their stay. The property also offers a buffet or American breakfast to start the day right. For leisure, guests can unwind by playing billiards at the accommodation.

Explore Chicago with Ease

Located near major attractions like Willis Tower and DePaul University, and just 3.2 km from Union Station, guests can easily explore the vibrant city. Book your stay at Hyatt Place Chicago Medical/University District for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 30 per day.

Location

Guest Reviews

8.5
Based on 2212 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
A
Aj2 Saps couple us
9
Beautiful property in a great location!
Pros:

Room was very spacious. The hotel lobby was large and the 2nd floor bar area was wonderful. Very spacious, with pool table, several TVs, and many sitting areas. Very conveniently located for trains to the Chicago Loop. 5 minute walk to the Pink line got us to Fulton Market and to connecting lines to the Riverwalk and Magnificent Mile. The Hotel staff was helpful and friendly. They were able to give us a late checkout and to hold our luggage while we waiting on our ride to the airport.

Cons:

Unfortunately, we booked our room too late and had to pay a very steep room rate. Also, breakfast our first day wasn't very memorable, but the second day was much better. The selection of breads/cereals was limited, but okay. The hot choices did vary from day to day and they also had coffee and juice stations

2026-06-23 via Nuitee
A
Angella solo_traveller us
8
Staying at your hotel met my needs; I made an error in choosing the location as far as proximity.
Pros:

The front desk staff were exceptional. Especially the gentleman who checked me in the evening of June 17th. He was very kind and super engaging. The security officer, Tracy was also quite customer focused.

Cons:

Your room price was really high.

2026-06-21 via Nuitee
A
Ami solo_traveller us
8
Pros:

Great location to Blackhawks arena.

2026-06-16 via Nuitee
S
Sean couple us
10
2026-06-13 via Nuitee
C
Chelson solo_traveller us
10
Book it
Pros:

Devonte and Toni
Building was beautiful, clean and spacious

2026-06-13 via Nuitee
D
david solo_traveller us
5
2026-06-12 via Nuitee
J
Jenny family_with_children co
10
2026-06-10 via Nuitee
P
Porter couple us
10
Yes I will come back and recommend it to others.
Pros:

The breakfast was excellent. It has a good variety of food, clean, caring and good food.

2026-06-09 via Nuitee
B
Betty solo_traveller us
10
Great hotel and well located.
Pros:

Great service and hospitality. The room was very comfortable and the breakfast was very good. Great variety.

2026-06-07 via Nuitee
C
Chaymae family_with_children nl
10
2026-06-06 via Nuitee
R
Ripple solo_traveller us
9
Cons:

The lights were hard to find and no outlets on both sides of bed

2026-06-05 via Nuitee
A
Audelia couple us
10
This is our second stay at this property and we have had a great experience both times. The rooms are very spacious and
Pros:

Loved our room. Was very spacious and had everything you would need in a room.

Cons:

Liked everything about this property.

2026-05-30 via Nuitee
N
nataliecK8142ZE Family
10
Extended stay for surgery recovery
Pros:

Was here for an extended stay getting surgery at MOR. The second floor complimentary breakfast and gym were great to have during recovery. Staff were all wonderful and often checked in on me especially Maricela and Tracy. It’s a super convenient location if you have business in the medical center (hotel will coordinate you Ubers to and from) and right next to the United center (prepare to see all the concert merch). All in all great experience

2026-05-29 via Tripadvisor
D
Deirdra solo_traveller us
3
Clean rooms
Pros:

The room was very clean

Cons:

The communication of staff was poor i was told that i would be contacted when my room was available, however I was never notified and had to follow up to find out that my room was ready.And no one let me know i was very disappointed otherwise the stay was nice thanks

2026-05-29 via Nuitee
S
Susan solo_traveller us
9
I would stay again.
Pros:

The location is very convenient to the United Center. I was nervous about walking back after the show I attended, but lots of people were walking in the same direction so it was fine. Staff were friendly, kind, and helpful. My room was larger than I expected and I slept well.

Cons:

There aren't very many restaurants nearby, and since the neighborhood is a bit sketchy, I didn't want to wander around after dark. The front desk staff recommended that I use Uber Eats to get dinner, and that worked perfectly.

2026-05-28 via Nuitee
L
LUIGI family_with_children it
7
2026-05-28 via Nuitee
V
Voyage61689303787 Business
10
very tidy
Pros:

very beautiful hotel with a public transportation right across the street as well as two divvy bike stations nearby! the staff was friendly and always attentive to needs, my roommate was always kept clean and Tracy the security was super funny and kept me company while i waited for my food most days

2026-05-27 via Tripadvisor
A
alfredop38 Business
10
Cool People
Pros:

There’s an amazing experience. The rooms are spectacular.

2026-05-27 via Tripadvisor
W
W8081KTmelm Solo travel
8
Great staff!
Pros:

Rooms was very clean and breakfast was great. Much appreciation for Jessica Q and Maricela:)

2026-05-27 via Tripadvisor
D
davidrQ7745LT Solo travel
10
Great Stay with Excellent Service
Pros:

The hotel was very clean, modern, and comfortable throughout my stay. The staff was friendly and professional, always willing to help with anything I needed. The rooms were quiet, spacious, and well maintained, and the location made it easy to access nearby restaurants and attractions. Overall, it was a great value for the price, and I would definitely stay here again.

2026-05-25 via Tripadvisor