Hotel Kawa Mountain Retreat

Hotels
9.4 (1316 reviews)
camino nacional Finca altos de cocora , Salento , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
Massage services
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Peaceful retreat
Cons:
WiFi issues
Some cleanliness concerns
Inconsistent service during breakfast

Categories

Cleanliness
8.81
Some guests noted issues with room cleanliness and noise.
Service
9.78
Most reviews highlighted friendly and attentive staff.
Location
10
The location received high praise for its beauty and tranquility.
Room Quality
9.27
Rooms were mostly comfortable but had some lighting issues.
Amenities
9.3
Sauna issues were mentioned; however, the jacuzzi received positive comments.
Value for Money
9.26
Value felt slightly compromised due to perceived higher prices for some services.
Food and Beverage
8.81
Food was enjoyed, but some guests found it overpriced and felt requests were unmet.
Overall Experience
10
Overall, a great stay with beautiful surroundings and positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Nature Retreat in Salento

Scenic Beauty: Hotel Kawa Mountain Retreat offers stunning mountain views and a serene garden, providing a perfect escape from the city hustle.

Relaxation: Unwind in the hot tub or enjoy a drink at the bar in this peaceful retreat, ideal for rejuvenating your mind and body.

Convenience: With free WiFi, on-site dining options, and a paid airport shuttle, Hotel Kawa ensures a comfortable and hassle-free stay.

Escape to nature's embrace at Hotel Kawa Mountain Retreat. Book now for a tranquil getaway amidst the mountains.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 1316 reviews
Cleanliness: 8.81
Service: 9.78
Location: 10
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 10
C
Czeslaw • extended_group • pl
8
2026-03-28 • via Nuitee
J
Juan • extended_group • es
8
Pros:

Terraza de la habitación, muy bonita, con vistas maravillosas.
Personal muy amable.
El entorno natural es impresionante.

Cons:

Habitación no muy cómoda, con poco espacio para maletas y ropa. El baño, muy amplio y bonito, pero muy frio, al estar semiabierto al exterior- Ojo en febrero a 2.000 m de altura.
El acceso de los coches al hotel era tan difícil, que varias veces nos dejaron en lo alto de la cuesta, antes de entrar.
El precio, muy caro.

2026-03-27 • via Nuitee
C
CHRISTINE • couple • fr
9
Parfait !
Pros:

La restauration parfaite, l'emplacement, la vue exceptionnelle, configuration de l'hotel, le petit chemin dans la forêt pour accéder très rapidement au village.
Un petit plus pour la personne à la réception du matin qui a solutionné notre problème de transfert avec efficacite.

Cons:

Les courants d'air dans la salle à manger pour le diner et le petit dejeuner
2 infra rouges dans la salle de bains auraient été un vrai plus.

2026-03-27 • via Nuitee
P
Patrick • couple • ch
10
Pros:

Le staff et les propriétaires au top
Restaurant très bon
Emplacement magnifique

2026-03-25 • via Nuitee
J
Jose • extended_group • us
10
Pros:

The views

2026-03-23 • via Nuitee
D
Dragos • couple • ro
10
2026-03-21 • via Nuitee
M
Marc • couple • nl
10
UNFORGETTABLE!
Pros:

The view, the birds, the rooms.
Excellent food, great service and advice for the tours.
The ambience….all was great!! 😊

Cons:

You are in the mountains so don’t expect the best internet connection.

2026-03-16 • via Nuitee
L
Luis Alejandro • family_with_children • mx
9
Pros:

Las vistas que tiene son espectaculares, la atención de los colaboradores es de 10, el desayuno es bueno.

Cons:

Nos tocó un na habitación a un lado de recepción y se escucha ruido y llegan los olores de los desayunos.

2026-03-15 • via Nuitee
K
Karen • solo_traveller • co
10
2026-03-14 • via Nuitee
I
isabelle • couple • fr
9
2026-03-11 • via Nuitee
C
CESAR EDWIN • family_with_children • co
9
Un escape a la naturaleza
Pros:

Delicioso todo, muy hermoso el paisaje, las instalaciones y la comida. Es romántico, cerca del pueblo y el clima es bastante agradable.

Cons:

No tienen buen internet, y el acceso no es el más fácil. Pero para una escapada está maravilloso.

2026-03-11 • via Nuitee
L
LEA • couple • fr
10
2026-03-09 • via Nuitee
F
Fabio • couple • it
10
Il miglior posto dove soggiornare in quella zona
Pros:

Il posto è fantastico e si possono fare tante escursioni interessanti, la più importante quella del caffè! Mi è piaciuto tutto lo staff specialmente Luis e Julian che ci hanno trattato nel migliore dei modi sempre con estrema gentilezza e professionalità! Ritorneremo a trovarvi

2026-03-09 • via Nuitee
S
Siegfried • family_with_children • de
10
Pros:

Eine tolle Anlage, alles perfekt. Wir hatten eine wunderschöne Zeit im Resort und im Ort. Absolut empfehlenswert.

2026-03-08 • via Nuitee
S
Satinder • family_with_children • ca
9
Pros:

Amazing staff and location. The views of the call are unreal. It's like a painting.

Cons:

The sauna was offline unfortunately.

2026-03-04 • via Nuitee
L
Ludivine • couple • fr
10
Seuls au monde face à la beauté de la vallée
Pros:

Le personnel est vraiment au petit soin (et parle anglais), la literie est dingue, la vue est incroyable, la cuisine délicieuse. Un petit chemin avec de beaux oiseaux permet d’accéder au village en 10 min.

Cons:

Le massage n’était pas forcément à la hauteur (et dans une pièce pas très jolie où il fait froid).
C’est un peu cher pour le pays.

2026-03-02 • via Nuitee
A
alma • couple • es
10
Mágico
Pros:

Es muy bonito y el personal encantador. Los desayunos espectaculares. El emplazamiento máximo aunque retirado del pueblo.

Cons:

Nada

2026-02-26 • via Nuitee
L
Ludivine • couple • fr
9
2026-02-24 • via Nuitee
L
Lea • couple • fr
10
Parfait
Pros:

L’emplacement est incroyable un vrai havre de paix. Le personnel tout le temps aux petits soins et extrêmement gentil. La nourriture surtout le restaurant le soir excellent

Cons:

Rien

2026-02-23 • via Nuitee
C
Camille • couple • gb
6
Stunning views but cold facilities
Pros:

Amazing views and lovely staff. Good breakfast. Footpath / shortcut into town very convenient.

Cons:

We found the room cold, even with the heater provided on request. Similarly, the main building was cold - even wearing several layers of clothing.

The dinner menu seemed expensive and portions small.

2026-02-22 • via Nuitee